35 Reviews
Beware of Arrow Themes! Their theme support is not good. They demand huge sums of money for a minor thing like a header with logo in the middle and menu either side while other good themes already have such options in their theme configuration. Not recommended at all
Author response
Hi Vision51LTD_,
I'm so sorry to hear that but that style is only you need, and we don't provide it on our demo. So, to meet it we need customize for you and it will not be free. Please don't use the rating as a tool to ask us to customize it for you, it is against the rating policy. Hope you can change the mind. Thank you advance.
Thanks & Regards,
Arrow-Theme - Customer Service
Hello,
send me an email saying that the problem is due to another theme, it's not serious ...
Please stop saying that the problem is something else, it's not like that ...
The problem tests have been done by my server hosting, which point out to me that there are numerous problems that I cannot attach here, because I am limited by 2000 characters, so I cannot attach all the results bag.
Kindly do the test too, the site I attached earlier is a test site (https://shop.milani6.com/), the actual website is https://www.milani6.com.
take the test on: https://developers.google.com/speed/pagespeed/insights/, enter on: https://www.milani6.com the result is:
Lighthouse returned error: FAILED_DOCUMENT_REQUEST. The requested page could not be reliably loaded in Lighthouse. Make sure the verified URL is the correct one and that the server is properly responding to all requests. Detailed information: net :: ERR_TIMED_OUTIgnore
If you take the test on http://test.milani6.com/ which is a subdomain, the result is: perfect ... even if it's just wordpress ...
Author response
Hi,
Have you reported these bugs to our developers?
I see you created 3 support tickets but none mentioned these errors.
If you are not satisfied with the theme and want a refund please send the refund request to envato, we can't help you if you just commend here.
Best regards
Really easy to set up with content. Also I had an issue with jQuery and they responded and fixed it in 24 hours. Really well done, especially it was holidays at that time.
Author response
Thank you very much!
every thing is fine
Author response
Thanks!
First I’m very disappointed in your services and how nonchalant you are towards your clients.
I purchased the modus theme from you and I must say it’s a terrible decision that’s has greatly affected my business.
It keeps giving my customers error code 503 and I complained to you more than 5 times now. Yet you have unsuccessfully rectified it. I honestly would not recommend it to someone. especially since you cannot even provide a solution to an error your theme is making .
Author response
Hello,
Because you are using the shared host with minimum physical memory, sometimes you can get a 503 error. I discuss this problem with you in the support ticket, but you don't want to change.
We will try to help you more. I hope we can resolve the problem.
Best regards,
ArrowPress
Very slow theme. I use WProcket, but page load time is more than 10sec. Check comments and "slow" before buying this theme. And support delete bad reviews ......
Author response
Hi ISloboda,
Sorry for your inconvenience. We have just updated the new version with some improvements. Let check and let us know if you need support.
Best regards,
ArrowTheme
Fantastic customer support, super responsive, makes all the difference to know someone is there for you when you need help. Top marks on the template, design is superb and everything works. Would recommend ArrowHiTech.
Helpful support :)
Excelente diseño, Muy dinámica Estoy muy feliz con esta Plantilla Éxitos para el Programados Saludos !!!!
Sorry false alarm. The issue was from hosting server. That's why I'm giving 5 stars.
That and also overall performance and customer support.
Excellent support and very good functionalities, 100% recommended.
Thanks :)
