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Can you please provide me with the size of the Header pattern overlay? We want to make a custom one but would like to know the best dimensions it should be made in.
Hello, The one we are using is 300×300 px
I can’t submit a ticket for some reason.
I am about to move away from Shopify. I am wondering whether the non-shopify theme here is compatible with Woocommerce or Magento: https://themeforest.net/item/moist-single-product-ecommerce-website-template/14387314
Is it possible to make the product images to slide across on the homepage?
I want to add an image as a background in the top header. Not a pattern it is not showing up. How may i do it?
Still didn’t hear anything on a support ticket: 1598297 It’s already 4 weeks a go.
Still not an answer on a ticket of 2 months ago. Please help.
how do you remove the Hero feature under the Header?
Hello, Thank you for your purchase. The hero section will show up only if it has content. So you have to remove all blocks under that section to hide it.
the demo is not working properly . it’s only show one demo
the support link is invalid. I have been unable to get support on this theme.
how do you update the theme?
The support link is valid. Please go here https://ascenderthemes.ticksy.com/
How do you see up email in the newsletter section? Thanks
Hello there. https://moist-coffee.myshopify.com/. Is there a version other than Shopify? (html, Wp, Opencart etc.)
Hello, right now there’s only the Shopify version.
Theme suggestion : https://www.marchtee.com/
If your support ticket system down? Trying to contact you with a quick query but the support system loads a blank screen after clicking submit a ticket.
I am not able to load your support page. Instagram is no longer giving access tokens. Will the theme be updated to support instagram feed?
Hi, i need an german translate ? Its possible?
And how i can add a Qty Input ??
I can’t add videos onto product media, do you have an updated version that allows this?
Please leave me the link to your myshopify store and I add it for you.
Thanks! Can I contact you privately so I don’t have to disclose my store publicly?
yes, you can send me a message through my profile form.
On the homage page newsletter subscribe form, how do disable the google reCAPTCHA? It makes the site very bad looking.
After visitors subscribe, I dont see their emails in the backend customer list, however, I would receive an email in the contact form format, please advise how we can see this email data from the backend instead, thanks.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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