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My buyer’s code is not well recognized for having support, please contact me: firstname.lastname@example.org
I don’t know how to:
- change layout blog: I ‘d like articles on a plain page
- Pictures of similar articles are not visible ?
- I don’t want the big picture of home page be also present on the other pages.
it seems that I’ve got too many information above flotation bar, page speed results are not good.
contact us via email
As I wrote it before, without my buyer’s code, I can’t reach you via email….Thanks for your precious help
hi,my purchase code dosn’t works.. (i need to open a ticket…) What i have to do?
(Page composer doesn’t work in my homepage, but it works to all other pages…)
I write you an e-mail… but no answer
Please let me know your email address
Hi, Thank you for creating wonderful theme, I’d like to know how to set 03 categories (Post slider, Featured Post and Latest Blog) in homepage like a your demo site. ( http://preview.themeforest.net/item/mokka-minimal-elegant-wordpress-blog/full_screen_preview/8047638 ). Thank you.
please open ticket on our support forum
I tried to it many times, but I don’t know why I can’t submit a ticket in support forum.
When I click submit a Ticket, It appears ’’Sorry, that purchase code is for a different Envato product.’‘
Above question is already solved. now, I just know how to add the new font in the pull down menu for the post.
It appears that your support site is not accepting product codes and thus I cannot submit a ticket for an issue I am having with popup forms on Mokka. I sent a note on a prior ticket I submitted (#1041164) that appears to still be open explaining the problem that I am having – namely that the Mokka theme is inserting a link tag ahead of the code for the popup that results in a broken link (404) anytime you click on the popup to fill out the form.
Thanks in advance for helping to fix this issue.
This issue has been remedied. However, it appears that your support site is still throwing errors re valid product codes.
Hi, we reconnected the forum, you can submit ticket now. Sorry for the inconvenience. Cheers.
Hello, does this theme comes with a child theme included?
Yeah it come
Is it a zip file that I can upload directly from WordPress?
Hi. Any news about this question? Is the child theme a zip file that I can upload directly from WordPress?
Hello, yes the theme comes with the child-theme. Thank you for your comment.
Is there a chance that the theme can be set to a default width of 1400px?
yes, it is possible with little CSS change
Hi! I’d like to buy your theme “Mokka”, and I want to know if it will be possible to change the font of the blog’s text.
Thank you so much, Futura
Yeah, it is possible
Nearly a year since last update! Sad!
Hi, I tried submitting a help ticket, but it would not go through, same error as below.
I have a problem that seems simple, but I just can’t seem to solve it.
I would like to change the layout of the landing page, the front page, from a 3 column, post with two side bars to a two column, post with 1 sidebar.
I do not has a static page, it is set up as it is installed.
I managed to change the layout of the other pages quite easily.
contact us via email with your support forum login, we will ticket submit issue.
Hi, I wrote you a few emails. I have not been contacted yet. Please contact me, I am very frustrated with the product and lack of support, to the point I am about to just change themes.
Hello, you have a active account on our forum (https://favethemes.ticksy.com) but never opened any ticket. Please open a ticket and get in touch with our support team. Thank you for your purchase.
Hi – Your support section is not recognizing my purchase. Can I have the custom code to disable the fade-in color of the post pictures in the home page and from the slider? Thank you!
It is because your support expired, you need to renew support.
Right…and the whole time I had support, I couldn’t figure out a work around from not being recognized in your system can someone help me out?
did you contacted our team about this issue?
I did, several times, via email and never received a response. This is frustrating and I don’t have $32 right now for one request. Can we work something out?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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