Discussion on Moments - Wedding & Event Theme

Discussion on Moments - Wedding & Event Theme

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313 comments found.

Hi! Is there a way I can hide the menu on a specific page (I want to make a landing page with no menu showing). Thank you!

Hi there,

Thank you. You can try to add this CSS to Appearance > Customize > Additional CSS:

.page-id-26816 .qodef-page-header, .page-id-26816 .qodef-mobile- 
header{
     display: none;
 }

This will remove both the regular header and the mobile header on this particular page.

We hope this helped.



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It worked like a charm, thank you so much!!!

Hi there,

Glad we could help!



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After more than a year building my site and everything working great, i’m abou to go live and the sliders (the same used in the demo in the Carrousel Home Page) stopped working and only respond to the left navigation arrow, not the right. Anyone has an idea on how to fix it? C’ant really afford to renew support right now : ( Thanks in advance!

Hi there,

Please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins, as we do see you are using 2.1 version and the latest version is 2.2

We hope this helped and if you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.



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Hi! Issue resolved itself once the site went live ; )

Hi there,

Glad to hear this!



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Is the theme compatible with wordpress version 6.0? Thank you

Hello,

Thank you for reaching us!

We’ve included compatibility with block-based widgets (added in WordPress 5.8) in latest theme update so theme should work correctly on latest version of WordPress.



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Just wondering about the Pinterest style masonry layout for the home page. When viewed mobile it just goes to large images stacked. Is there a way to get the masonry style pinterest layout on mobile as well just smaller images? Is this a responsive option or maybe a shortcode option?

Hello,

Unfortunately, there is no option to change number of columns on mobile. Images will be shown in one column on mobile.

Do let us know if you have any additional questions.



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is it possible to create multiple folders for multiple wedding events? can I have the possibility for users to upload photos that are automatically shown in the gallery section? could you customize it?

Hi,

Unfortunately there is no membership front-end functionality, however you can try setting user roles and capabilities so the users have an option to publish their own blog or portfolio posts. You can find more info in the documentation here. This is how the dashboard would look like for someone with “Author” role – screenshot.

You can also check our wedding directory theme in this link.



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Anyone else having issues with Revolution Slider PHP compatibility? My site memoriesofgrandmommy.com is down and the email WordPress.org just sent me provided me with the following details. I’ve contacted my host for assistance, but I’m hoping to get to the route of this through the developer of the theme.

WordPress version 5.9.2 Current theme: Moments (version 1.3) Current plugin: Slider Revolution (version 5.3.1.5) PHP version 8.0.16

Error Details

An error of type E_ERROR was caused in line 258 of the file /home3/wsbydesi/public_html/memoriesofgrandmommy/wp-content/plugins/revslider/includes/framework/functions-wordpress.class.php. Error message: Uncaught Error: Call to undefined function create_function() in /home3/wsbydesi/public_html/memoriesofgrandmommy/wp-content/plugins/revslider/includes/framework/functions-wordpress.class.php:258 Stack trace: #0 /home3/wsbydesi/public_html/memoriesofgrandmommy/wp-content/plugins/revslider/revslider.php(86): RevSliderFunctionsWP::registerWidget(‘RevSliderWidget’) #1 /home3/wsbydesi/public_html/memoriesofgrandmommy/wp-settings.php(418): include_once(’/home3/wsbydesi…’) #2 /home3/wsbydesi/public_html/memoriesofgrandmommy/wp-config.php(95): require_once(’/home3/wsbydesi…’) #3 /home3/wsbydesi/public_html/memoriesofgrandmommy/wp-load.php(50): require_once(’/home3/wsbydesi…’) #4 /home3/wsbydesi/public_html/memoriesofgrandmommy/wp-admin/admin.php(34): require_once(’/home3/wsbydesi…’) #5 /home3/wsbydesi/public_html/memoriesofgrandmommy/wp-admin/network/admin.php(13): require_once(’/home3/wsbydesi…’) #6 /home3/wsbydesi/public_html/memoriesofgrandmommy/wp-admin/network/index.php(11): require_once(’/home3/wsbydesi…’) #7 {main} thrown

Hi there,

Check do you have the latest version of our theme and all required plugins. Follow this article in order to update them properly. After you update the theme all of the bundled plugins with the available updates should be listed in Appearance > Install Plugins.

If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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Is the theme compatible with wordpress version 5.9.1? Thank you

Hi there,

Please note that we didn’t include compatibility for the latest WordPress version yet and we are working hard on adding it. The latest compatibuility is with WordPress 5.8 so it should be working fine with 5.9.1 also.

Thank you for your patience and understanding.



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I cannot get through to you, on your support page, EXTREMELY frustrating. I purchased this theme from you, and when on your support page I try to select the THEME, MOMENTS is not listed under ANY of the dropdowns, and then the POPUPLATED licese which carried over from THEMEFOREST shows INVALID, it does NOT let me submit my request because of this. HELP and how now do I get in touch with you????

Hi there,

Please try to follow the steps from this article: How To Submit A Ticket

If you are still havinng issues, please contact us through this email, include your purchase code and URL of your site in the email, the ticket will be automatically created and one of our support agents will check this and assist you further. Thank you.



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BMacko Purchased

Hi, nice work on the theme! Right now, the theme is adding additional optional fields into default wordpress menu area (thing like icon pack, etc). Those fields are overwriting my ability to use a different plugin that grants me menu link display permissions based on roles. How do I disable the optional menu fields the theme is providing?

Hello,

We are glad that you like it!

Please understand that there are a lot of plugins available and it is not possible to test our theme with all of them. Our main focus is to help with built-in theme functionalities and supported plugins.

Moments theme has their own nav-menu options and you can find these files on this path wp-content\themes\moments\includes\nav-menu

Unfortunately, option to disable theme’s menu options does not exist within the theme and to adjust this you can try to edit theme files inside the Child Theme.



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inigur

inigur Purchased

Hello, scrolling with the mouse advances too fast. How can I make the scroll slow down?

Hi there,

You can try setting Smooth Scroll option in Select Options > General to “No”.

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.



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on mobile slider image disappears. please help.

Hi there,

As we do not have enough information in order to help you, and since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.



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Team. Do you have any plans to update the theme to support lastest version of Wordpress?

Hi there,

Thank you for reaching us!

Our dev team is working hard at the moment on updating all our themes. We don’t have any ETA when this update will come out, however you can try using this plugin as a temporary solution if you run into issues with widgets on the latest WordPress version. WordPress 5.8 introduced block based widgets and this plugin reverts widgets back to classic.

You should know that you can always turn to our support team and you are more than welcome to submit a request at our help center and our support team will be happy to help.



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Hi! The name of the tabs does not appear, they are blank. How can I make it look?

Thank you

The page I need help with: https://countrylemonade.es/producto/sobres-de-boda-premium-c-5-lisos/

Sorry, I think I have already solved it. Thanks and sorry for the inconvenience.

Hello,

Thank you for reaching us!

We are glad to hear that you managed to solve this. If you have additional questions, please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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welead

welead Purchased

Hello, Incorrect position when adding an icon in the right from main menu, use the picture method to add an icon, the position is also incorrect. https://prnt.sc/1qhpfm4

Hi there,

Could you please try to add this code to Appearance > Customize > Additional CSS:

.qodef-right-from-main-menu-widget {
    display: inline-block;
    margin-right: 5px;
}

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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welead

welead Purchased

Thank you!

Hi there,

Glad we could help!



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DickHo Purchased

Hello, which PHP version is currently supported by the theme? Thanks in advance. Kind regards.

Hi there,

Thanks for writing in! Please check our article about it here.

We hope this helped!



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Thank you so much :)



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Hello, How to Fixed on Scroll of the Mobile Header? Thanks.

Hello there,

Thank you for reaching us!

Sorry, such an option doesn’t exist within the theme.

If you have further questions, feel free to submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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Is the theme compatible with wordpress version 5.8? Thank you

Hi there,

Please hold on with updating to WP 5.8 until we release an update that will officially be compatible with the new WordPress 5.8. Thank you.



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Hello, can I update to the latest version of wordpress? Before updating the core, do I need to update the plugins and theme?

Hello,

We didn’t include compatibility with the latest version of WordPress just yet, and we are working on adding compatibility for that version as well. It would be best to wait until we release an official update, but you can also try using Classic Widgets plugin as a temporary solution if you run into issues with widgets on the latest WordPress version.

If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.



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Slider (1 Home S) isn’t showing up on mobile. Please advise

Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Thanks.



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solved :) it’s a slider

I’m trying to edit Home-Invitation-Fullscreen but when I go to edit the page, it shows up as an empty page. I don’t see where/how to edit the background and text.

Hi there,

Glad to hear this. If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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