Hi! Is there a way I can hide the menu on a specific page (I want to make a landing page with no menu showing). Thank you!
Can you please provide us with your website URL so we can check this.
Select Portfolio part of
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Hi, the URL for the specific page in question is https://www.shotfotografia.com/lisbonphotographer . Thanks!
You can try to add this CSS to Appearance > Customize > Additional CSS:
.page-id-26816 .qodef-page-header, .page-id-26816 .qodef-mobile-
This will remove both the regular header and the mobile header on this particular page.
It worked like a charm, thank you so much!!!
After more than a year building my site and everything working great, i’m abou to go live and the sliders (the same used in the demo in the Carrousel Home Page) stopped working and only respond to the left navigation arrow, not the right. Anyone has an idea on how to fix it? C’ant really afford to renew support right now : ( Thanks in advance!
My website is momento2.shotfotografia.com
Please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins, as we do see you are using 2.1 version and the latest version is 2.2
We hope this helped and if you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Hi! Issue resolved itself once the site went live ; )
Is the theme compatible with wordpress version 6.0? Thank you
Thank you for reaching us!
Select Portfolio part of
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Just wondering about the Pinterest style masonry layout for the home page. When viewed mobile it just goes to large images stacked. Is there a way to get the masonry style pinterest layout on mobile as well just smaller images? Is this a responsive option or maybe a shortcode option?
Unfortunately, there is no option to change number of columns on mobile. Images will be shown in one column on mobile.
is it possible to create multiple folders for multiple wedding events? can I have the possibility for users to upload photos that are automatically shown in the gallery section? could you customize it?
Unfortunately there is no membership front-end functionality, however you can try setting user roles and capabilities so the users have an option to publish their own blog or portfolio posts. You can find more info in the documentation here. This is how the dashboard would look like for someone with “Author” role – screenshot.
Anyone else having issues with Revolution Slider PHP compatibility? My site memoriesofgrandmommy.com is down and the email WordPress.org just sent me provided me with the following details. I’ve contacted my host for assistance, but I’m hoping to get to the route of this through the developer of the theme.
WordPress version 5.9.2
Current theme: Moments (version 1.3)
Current plugin: Slider Revolution (version 22.214.171.124)
PHP version 8.0.16
An error of type E_ERROR was caused in line 258 of the file /home3/wsbydesi/public_html/memoriesofgrandmommy/wp-content/plugins/revslider/includes/framework/functions-wordpress.class.php. Error message: Uncaught Error: Call to undefined function create_function() in /home3/wsbydesi/public_html/memoriesofgrandmommy/wp-content/plugins/revslider/includes/framework/functions-wordpress.class.php:258
#0 /home3/wsbydesi/public_html/memoriesofgrandmommy/wp-content/plugins/revslider/revslider.php(86): RevSliderFunctionsWP::registerWidget(‘RevSliderWidget’)
#1 /home3/wsbydesi/public_html/memoriesofgrandmommy/wp-settings.php(418): include_once(’/home3/wsbydesi…’)
#2 /home3/wsbydesi/public_html/memoriesofgrandmommy/wp-config.php(95): require_once(’/home3/wsbydesi…’)
#3 /home3/wsbydesi/public_html/memoriesofgrandmommy/wp-load.php(50): require_once(’/home3/wsbydesi…’)
#4 /home3/wsbydesi/public_html/memoriesofgrandmommy/wp-admin/admin.php(34): require_once(’/home3/wsbydesi…’)
#5 /home3/wsbydesi/public_html/memoriesofgrandmommy/wp-admin/network/admin.php(13): require_once(’/home3/wsbydesi…’)
#6 /home3/wsbydesi/public_html/memoriesofgrandmommy/wp-admin/network/index.php(11): require_once(’/home3/wsbydesi…’)
Check do you have the latest version of our theme and all required plugins.
Follow this article in order to update them properly. After you update the theme all of the bundled plugins with the available updates should be listed in Appearance > Install Plugins.
Select Portfolio part of
Is the theme compatible with wordpress version 5.9.1? Thank you
Please note that we didn’t include compatibility for the latest WordPress version yet and we are working hard on adding it.
The latest compatibuility is with WordPress 5.8 so it should be working fine with 5.9.1 also.
I cannot get through to you, on your support page, EXTREMELY frustrating. I purchased this theme from you, and when on your support page I try to select the THEME, MOMENTS is not listed under ANY of the dropdowns, and then the POPUPLATED licese which carried over from THEMEFOREST shows INVALID, it does NOT let me submit my request because of this. HELP and how now do I get in touch with you????
Please try to follow the steps from this article:
How To Submit A TicketIf you are still havinng issues, please contact us through this email, include your purchase code and URL of your site in the email, the ticket will be automatically created and one of our support agents will check this and assist you further. Thank you.
Select Portfolio part of
Hi, nice work on the theme! Right now, the theme is adding additional optional fields into default wordpress menu area (thing like icon pack, etc). Those fields are overwriting my ability to use a different plugin that grants me menu link display permissions based on roles. How do I disable the optional menu fields the theme is providing?
We are glad that you like it!
Please understand that there are a lot of plugins available and it is not possible to test our theme with all of them. Our main focus is to help with built-in theme functionalities and supported plugins.
Moments theme has their own nav-menu options and you can find these files on this path wp-content\themes\moments\includes\nav-menu
Hello, scrolling with the mouse advances too fast. How can I make the scroll slow down?
You can try setting Smooth Scroll option in Select Options > General to “No”.
on mobile slider image disappears. please help.
Team. Do you have any plans to update the theme to support lastest version of Wordpress?
Our dev team is working hard at the moment on updating all our themes. We don’t have any ETA when this update will come out, however you can try using this plugin as a temporary solution if you run into issues with widgets on the latest WordPress version. WordPress 5.8 introduced block based widgets and this plugin reverts widgets back to classic.
Hi! The name of the tabs does not appear, they are blank. How can I make it look?
The page I need help with: https://countrylemonade.es/producto/sobres-de-boda-premium-c-5-lisos/
Sorry, I think I have already solved it. Thanks and sorry for the inconvenience.
Could you please provide us with your website URL so we can check this.
Could you please try to add this code to Appearance > Customize > Additional CSS:
We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Glad we could help!
Hello, which PHP version is currently supported by the theme? Thanks in advance. Kind regards.
Thanks for writing in!
Please check our article about it here.
How to Fixed on Scroll of the Mobile Header?
Sorry, such an option doesn’t exist within the theme.
Is the theme compatible with wordpress version 5.8?
Please hold on with updating to WP 5.8 until we release an update that will officially be compatible with the new WordPress 5.8. Thank you.
Hello, can I update to the latest version of wordpress? Before updating the core, do I need to update the plugins and theme?
We didn’t include compatibility with the latest version of WordPress just yet, and we are working on adding compatibility for that version as well. It would be best to wait until we release an official update, but you can also try using Classic Widgets plugin as a temporary solution if you run into issues with widgets on the latest WordPress version.
Slider (1 Home S) isn’t showing up on mobile. Please advise
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
solved it’s a slider
I’m trying to edit Home-Invitation-Fullscreen but when I go to edit the page, it shows up as an empty page. I don’t see where/how to edit the background and text.
Glad to hear this.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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