Bad theme as i ever seen don’t buy
23 Reviews
They have not responded and without support since 2017, neglect and lack of business vision with a growing market.
So many Bugs in the theme. No one reply the query in support
Highly recommended
Send in a ticket for help. Got a reply we will fix the problem and get back to you. But after one month still no reply and no more answers to requests to reply. I now have a site that doesnt work and i cant fix it.
code quality is very bad and also support is very poor
Articles in Documentation are no longer updated/existing. Please update your documentation page and provide more information.
I bought this theme a couple of days ago and must say that I am impressed by its professional appearance and design quality. The theme was easy to install and customization went smoothly. The few hurdles I had at installation were quickly ironed out by the helpful support team at Janxcode. Very much impressed overall!
I believe most people buy this theme is to show the exchange rate. But seems there is no way to display the currency table, and make the currency convert work.
And documentation is only basic installation, nothing specific for currency exchange.
Don’t recommend real finance institution buy it.
Author response
Thanks for your feedback, but before throwing the theme away,,, let us make you happy ...just please raise your issue to our support team on janxcode.ticksy.com and our team will help you on that
Not getting money back. We were not able to use this template and the Support team did't refund us.
Author response
This is unfair, Once the theme is been downloaded then you are not able to refund only in some cases, such as the support team is not supporting you, or theme doesn't work.. It's not a customer choice if he need the theme or not. Thanks dear
Doesn't work as advertise and doesn't include all the pages shown. Don't waste your time or money.
Author response
All plugins are packaged with the theme, Visual composer, Revolution Slider, and Woocommerce as well. All Demo are packaged and can be installed by one click importer
Brilliant theme with the highest quality of customer service. Questions and trouble shooting issues dealt with fast no matter the size of my enquiry. 5 stars *****
Just purchased, came with zero pluggins. documentation is garbage. Says include revilusion slider and visual composer. 100% a lie. I want my money back
Author response
Hi,
thanks for purchasing our item, we are really sorry to hear that, but honestly that is not true....all what we have mentioned in item profile page...is true...all the plugins comes free and packaged with the theme. If that is incorrect, themeforest team will reject the theme from the market. Please contact our support team on janxcode.ticksy.com to support you in your issue
Among the themes I use is the best! Amazing
Team is very cooperative, always ready to solve your problems and make things easier for you. I would like to do more purchasing from them in future as well.
Thank you.
Author response
Thanks its always our pleasure to support our clients ;)
by LIMA1 7 years ago
When you see the demo options of a theme, I choose it, so my surprise does not have the theme 4 a mess and total mix that breaks that lost me life hours that will not come back. No contacts I hope he dies
Author response
Hi, thanks for taking a time to rate our item. Do you like to have refund ?!.. ok before that we should provide our support service to you and incase we couldn't help you then we will refund your cash it's a promise. The theme should work exact as the demo and any difficulties you might find we can help you. Please submit a ticket to our support portal janxcode.ticksy.com
by Wan88 7 years ago
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