Discussion on Monfee - Coffee Shops & Cafés Responsive Shopify Theme

Discussion on Monfee - Coffee Shops & Cafés Responsive Shopify Theme

Cart 230 sales
Well Documented

EngoTheme supports this item

Supported

102 comments found.

I cannot remove the Monfee name. How do I do that?

Hi mate,

Please send your support request via: engotheme@gmail.com

We will check it for you!

Kind regards!

Hi,

How do I remove the Monfee at the top of the theme?

Hi mate,

Please send your support request via: engotheme@gmail.com

We will check it for you!

Kind regards!

I recently purchased your Monfee Theme and I am trying to get it work with my subscription app (Recharge) on Shopify. I have already contacted the recharge support team, I am just wondering if you ran into this problem before and whether you have a fix or suggestion.

www.booma.coffee

Item Purchase Code: 0c5e3de7-0f99-4e7d-954a-21a7e191cdb8

Sam

Hi mate,

We have responded to your email.

You can check your email.

Kind regards!

So here we are two weeks or so on from purchase of this theme which is supposed to be supported by the author. Item support includes:

Availability of the author to answer questions
Answering technical questions about item’s features
Assistance with reported bugs and issues
Help with included 3rd party assets

MATE, you created this theme and I need to know how to fix the following and not referred to contact Shopify: I need to edit ” Additional Information” section on the product page. All of this stuff needs to be deleted and I’d like instructions on how to do so: “

More Infomation To You Things you need to know

We use industry standard SSL encryption to protect your details. Potentially sensitive information such as your name, address and card details are encoded so they can only be read on the secure server.

Safe Payments
Accept Credit Cart
Different Payment Method
Price Include VAT
Easy To Order

Express Delivery

Europe & USA within 2-4 days
Rest of the world within 3-7 days
Selected locations"

PLEASE ADVISE ASAP. Thank you.

Hi mate,

We have responded to your email.

You can check your email! Your email was sent over the weekend.

And, you can see guides: - Guides online: https://landing.engotheme.com/shopify/monfee/documentation/index.html - Video guides: https://www.youtube.com/watch?v=XWtGah-s8e8&list=PLNDOJhXEF5od9wPNXgwpnGWU8DSVwp5v-

Kind regards!

A week has gone by and I have not received any direction from this seller with various items. I have been able to add/delete basic items. But when I have a question, he never gets back to me.

If he had better documentation in the README.txt as how to do certain things, this would not be an issue.

If you don’t know a little html and have never worked on a wordpress or shopify site, don’t get this template because there is no help except for letting him sign into your site.

Hi mate,

We have responded to your email.

You can check your email! Your email was sent over the weekend.

And, you can see guides: - Guides online: https://landing.engotheme.com/shopify/monfee/documentation/index.html - Video guides: https://www.youtube.com/watch?v=XWtGah-s8e8&list=PLNDOJhXEF5od9wPNXgwpnGWU8DSVwp5v-

Kind regards!

zip does not contain a valid theme: missing template “layout/theme.liquid”

I just purchased this shopify theme and uploaded. It doesn’t appear to have the “layout/theme.liquid!?

Please advise.

Please don’t tell me this is the answer:”This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!” I just wanted to upload and start customizing. I need MORE DETAILED INSTRUCTION. Thank you

Figured this one out…extract theme on your desktop and select inside the zip the theme.

Hi mate,

Thanks for using our theme.

This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!

Kind regards!

Hey there!

I try to upload “Monfee – Coffee Shops & Cafés Responsive Shopify Theme” to Shopify and received the following message

zip does not contain a valid theme: missing template “layout/theme.liquid”

Can you please help me to solve this issue?

Hi mate,

Thanks for using our theme.

This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!

Kind regards!

Why Product information is missing in theme settings?

Hi mate,

Please send your support request with some images + URL for that page via: engotheme@gmail.com

We will check it for you!

Kind regards!

Hello there, trust you are doing well?

I need clarification on an issue following the theme I just purchased. I mistakenly downloaded the wrong theme and I will like to know if I can get a refund, The theme is from this same Author, but instead of this https://themeforest.net/item/coffeza-coffee-shops-and-cafs-responsive-shopify-theme/29274916, I do like to purchase this https://themeforest.net/item/monfee-coffee-shops-cafs-responsive-shopify-theme/27455986

I will like to get this exchanged or a refund, thanks

Hi mate,

Looks like you are a bit confused. It is not our theme.

You can check again!

Kind regards!

Hello -

I just purchased the Monfee theme tonight and it’s loading so slowly on the front and back end that the site is unusable. I’ll need a refund if this can’t be corrected. I have not had this problem with other themes.

I also have some other issues/questions

1. How do I get the newsletter popup on the homepage to only display once per session? Now it displays every time I return to the homepage

2. How do I get rid of the privacy/terms recaptcha in the bottom right corner?

3. How do I add TikTok and Pinterest icons and links to the social media icon sections?

4. I have a horizontal scroll bar at the bottom of my browser window (Chrome/Edge/Firefox – Windows 10, resolution 1920×1080) how do I get rid of this, my images are not wider than recommended.

I’ve emailed you my URL/password. 

Thanks for your help.

C.

Hi mate,

Looks like we haven’t received an email from you.

What is your email subject?

We will check it for you!

Kind regards!

A couple of my items have been addressed from the email but not all. A big one that I need fixed is that I’m using the Slideshow V2 on my homepage. Each slideshow has 2 images, one on the left and one on the right. But there is only ONE URL field, so only the right image can link to another page. The image on the left isn’t linking anywhere because you can’t specify a URL for it.

This needs to be fixed because on mobile, only the left images are displaying (also a bug) and the left images are the ones with no URLs. So this means when a user views it on their phones, those 2 big hero images aren’t linking anywhere. Not good. Please update, you have my info from the emails https://wildkind.coffee/

Hi mate,

Please send your support request with some images + URL for that page via: engotheme@gmail.com

We will check it for you!

Kind regards!

I need a refund please, the theme is’nt as expected

i need a refund, how can i have my money back please

Hi Mate,

We are really sorry. We believe that our Monfee Theme still works well. A lot of our customers already use and they are satisfied with Monfee Theme.

You can tell us what are problem you’re having and give us the admin account, we will check for you!

Kinds regards!

Omg, i need a refund please, i ask you 3 times, why you dont just refund me ? that’s my consumer law, i’m not going to use this theme because is dont as expected, so i ask a refund for the 4 time

Hello,i can’t downloa your theme, i have an issue to download it on my shopify store, i have this message :

“zip does not contain a valid theme: missing template “layout/theme.liquid”

It seems to miss a liquid folder Can you help me please Thanks

Hi mate,

Thanks for using our theme.

This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!

Kind regards!

Gizso

Gizso Purchased

Hi just purchased the coffee theme. I found a issue, when creating a new page! The issue is Online Store Theme template NOT Showing? “Assign a template from your current theme to define how the page is displayed” Need help?

Hi mate,

Please send your support request with some images + URL for that page via: engotheme@gmail.com

We will check it for you!

Kind regards!

Hello, customer password reset form is not working on my page. When you are trying to reset password it say that there is no customer with email address like this. I tried on several customers with different email addresses and it is the same

785ae873-b5d8-4e5f-a5dc-ba914d2c9e91

Hi mate,

Please send your support request with some images + URL for that page via: engotheme@gmail.com

We will check it for you!

Kind regards!

Hello, how can i change the picture of customer login form? At the moment there is monfee logo and text “great to have you back”

785ae873-b5d8-4e5f-a5dc-ba914d2c9e91

All good, already figured out

Hi mate,

Congratulations on finding it yourself. Enjoy it!

Kind regards!

Hello, I made a store on this theme, but it is working very slow. Do you know what can I do to improve the store speed?

785ae873-b5d8-4e5f-a5dc-ba914d2c9e91

Hi mate,

Please send your support request with some images + URL for that page via: engotheme@gmail.com

We will check it for you!

Kind regards!

HELLO where can I find the list of measurements and sizes for the Monfee theme. I looked through the guides folder in the theme but couldn’t find it. I need to know for instance the size and measurements for logos. I am hiring someone to create one for me and I need some instructions to provide them. Thanks

Hi mate,

You can use the image with any size you want.

And, some images will suggest sizes in Customize

Kind regards!

Thank you so much.

Hi mate,

That is our responsibility.

Please support us with a 5 star rating.

We are very grateful to you for that :)

To vote go to http://themeforest.net/downloads then follow that link : https://prnt.sc/fsma7q

Thanks and have a nice day :)

Hope that your business more and more develop :)

Kind regards!

Hi there, I have just purchased the Shopify theme yesterday. how do I add a new logo to the website.. since it won’t let me replace it through the custom theme area…. and at the moment there is svg logo code there for template one. is there an easy way to change logo in the header and footer? let me know

Hi mate,

- Logo image: please remove all content in the SVG logo (just below the logo image). It will display your logo image.

Also, you can edit it in Customize > Theme settings > Header Mobile > upload the logo image you want. *Note: please remove all content in the SVG logo (just below logo image). It will display your logo image.

Popup login: You can edit it in Customize > Theme settings > Popup Theme > Popup Login *Note: please remove all content in the SVG logo (just below logo image). It will display your logo image.

Kind regards!

Hello is this a theme that I can upload to Shopify. I have downloaded the theme, compressed it into a zip file, and tried to upload it to my Shopify. The error message says “zip does not contain a valid theme: missing template layout/theme.liquid”. Is this a shopify theme?

Hi mate,

You can use the image with any size you want.

And, some images will suggest sizes in Customize

Kind regards!

Thank you so much.

Hi mate,

That is our responsibility.

Please support us with a 5 star rating.

We are very grateful to you for that :)

To vote go to http://themeforest.net/downloads then follow that link : https://prnt.sc/fsma7q

Thanks and have a nice day :)

Hope that your business more and more develop :)

Kind regards!

Buonasera

ho acquistrato il template, ma non lo fà caricare su shopify, mi sa fornire indicazioni? grazie

Hi mate,

You can watch the detailed video guides below: https://www.youtube.com/watch?v=XWtGah-s8e8&list=PLNDOJhXEF5od9wPNXgwpnGWU8DSVwp5v-

Kind regards!

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