Reviews for Monfee - Coffee Shops & Cafés Responsive Shopify Theme

Reviews for Monfee - Coffee Shops & Cafés Responsive Shopify Theme

Cart 231 sales
Well Documented

9 Reviews

for Code Quality

I really like the look and feel of the theme but I do not recommend it.

To start, I don't think the theme was ever fully tested. there were, and still are, more bugs than a new theme should have. The developers resolved the major ones, many I didn't even relay to them because there are too many so I focused on the high priority, but it was a bummer when I'm trying to get a new site up and running only to encounter the bugs I did.

Second, the site is not developed in an SEO-friendly way and it's scoring low on every speed, SEO, and accessibility test. There is only so much I can do to improve the performance without editing code that I don't know how to edit.

There are a few things I can still update myself to help but at this point, I'm currently searching for a new theme to use instead of investing any more time into this one. It is disappointing because I really like the look and I've invested a lot of time into setting it up.

Author response

Hi mate,

We are getting a very strict 2-stars rating from you.

Before we talk about supporting you. Can you send us a 5-star review to encourage our work?

And, we are really sorry. We believe that our Monfee Theme still works well.

A lot of our customers already use and they are satisfied with Monfee Theme.

You can tell us what are problem you're having and give us the admin account, we will check for you!

Kind regards,
EngoTheme

for Customizability

This seller takes longer than a week to respond to any questions on how to modify items. I need to correct spelling mistakes on his template and delete icon images that don't relate to COFFEE. This is the reason that I purchased this product, so I could add my coffee info and not deal with swatch colors and measurement sizing.

Author response

Hi mate,

We are really sad because our products do not satisfy you. Our technical team has checked Monfee theme, we do not encounter any errors arising from our products.
We believe that our Monfee Theme still works well. A lot of our customers already use and they are satisfied with Monfee Theme.

You can tell us what are problem you're having and give us the admin account, we will check for you!

All customizations are available in Customize, there are even online guides & video guides.

Please delete 1 star review wrong or rate it again 5 stars! Thank you.

Kind regards,
EngoTheme

for Design Quality

I’ve purchased the theme because it’s really simple and it has really minimal design, love it.

The first few days were really easy, the theme itself is really well designed and the settings are easy to understand.

After about 2 weeks I finished building my online store, edited few codes to fit my taste.

Customer support is one of the best I’ve ever experienced.

The Monfee theme is really good, BUT, to be honest, I don’t like the customer pages, like “Account details” and “Addresses” and “Recent orders”. It’s almost “raw”, without any design element. Sorry about that.

4 stars :-)

for Customer Support

NOT RECOMMENDED. Complicated UI and the poorest customer service. If you are interested in details check the comments.

Author response

Hi mate,

Looks like you're a bit confused.

A lot of our customers already use it and they are satisfied with Monfee Theme.
We believe that our Monfee Theme still works well.

You can tell us what are problems you're having and give us the admin account.
We will check for you!

We are getting a very strict 1-star rating from you.
Right now, could you give us 5 stars to support us? We are working to support you in the best way.
Hope you understand and sympathize with our work!

Kind regards,
EngoTheme

for Customer Support

They provide THE BEST customer support! I have gone back and forth with various requests to customize this theme to my needs and they have been very professional, fast, and successful many times over.

Thank you!

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