35 comments found.
Hi,
I have your monst product and was wondering how I can change the loading option to my logo?
Hi ,
go to most option – general settings – preloaded.
Any other issues please submit here – https://steelthemes.ticksy.com/submit/#100019249 Our support team will assist you ASAP.
Thanks
hello dear i have a lot of problems in the template logo is not changing code is hard to understand elementor is not well customized is somthing going worng ?
Hi ,
1) Everthing comes under elementor only.
to create header and sticky header – https://www.awesomescreenshot.com/video/19839234?key=085ef2a7d139dffc8b3dc0b17360308b
to create footer—https://www.awesomescreenshot.com/video/19839298?key=00e93efe7034d7b0d5a409b0b5c23e1b
To create megamenu and to use it -> https://www.awesomescreenshot.com/video/19839341?key=12846c26cc530377330013f272bf812e
2) Can you please explain about this though ticket ( elementor is not well customized is somthing going worng ? )
Any other issues please submit here – https://steelthemes.ticksy.com/submit/#100019249 Our support team will assist you ASAP.
Thanks
i have issue with theme The parent theme is missing. Please install the “monst” parent theme. show me this issue
Hello, Install most.zip file, you can find it in package. Any other issues please submit here – https://steelthemes.ticksy.com/submit/#100019249 Our support team will help you soon.
Thanks
Hi Monst team,
Impossible from the beginning to have a nice translation with translater plugins.
The best result is with translatepress plugin but the Home page is bad.
Please test and try to help me.
French : https://www.oxywings.com/
English : https://www.oxywings.com/en/ -> bad screen and results
With all my other websites not a problem with all translater plugin !!!!!
Hi,
Please submit here – https://steelthemes.ticksy.com/submit/#100019249 Our support team will assist you ASAP.
Thanks
Too late… I have to renew support license. I don’t want, I am going to change your template for another one.
Hi,
We are trying to change the header logo on this template but cannot figure it out.
Hi,
Please submit here – https://steelthemes.ticksy.com/submit/#100019249 Our support team will assist you ASAP.
Thanks
Hi, I have the same problem trying to change the header logo.
Hi,
Please submit here – https://steelthemes.ticksy.com/submit/#100019249 Our support team will assist you ASAP.
Thanks
Hi, I have activated and placed some descriptions to my sub-menus so that I can display them on my menu but they do not sho for some reason. Can you help me or tell me how to display the sub menu descriptions?
Thank you!
Hi,
Please submit here – https://steelthemes.ticksy.com/submit/#100019249 Our support team will assist you ASAP.
Thanks
Hi there,
I have the 1.0.1 version and I would like to update. !!!
How to that. Any others templates should do automatically.
Many thanks,
Jason
Hi ,
Download the package and update manually by following this video
example video => https://www.youtube.com/watch?v=nQ3DYcO3uFo&feature=youtu.be
Note : Update theme and monst-addons pluign
Thanks
How can I edit the footer? I tried to edit all footers from the Monst menu but nothing happens. Another one, How do I change the theme logo?
Hi ,
1) Please check custom post type is enabled or not => https://www.awesomescreenshot.com/image/38729127?key=86a9c500703017c7b882bb70f1e01794
2) to edit header and change the logo => https://www.awesomescreenshot.com/image/38729142?key=3c335420bba5288268c7c7464a44aff6
https://www.awesomescreenshot.com/image/38729201?key=86741379b42e531f85051bead788bd2c3) To edit footer => https://www.awesomescreenshot.com/image/38729213?key=cc526587e3008544fa46f7add4a1cb89
https://www.awesomescreenshot.com/image/38729230?key=2e4315b6a1de4d0485646a6419f58659Any other issues please mail to steelthemeshelp@gmail.com . Our support team will help you asap.
Thanks
Thanks!
I bought the Monst theme version on nextJs by mistake and would like the Wordpress version
Hi,
Please ask the author for refund for nextjs and buy WordPress.
Thanks
how to make a refund request?
Hi,
Please contact the author. We will send you link https://themeforest.net/refund_requests/new
But you want to talk with the author and explain the situation.
Thanks
Hi!, I’m having some problems to customize the menu. I can’t find the way to change the logo, and the sticky menu and the one that is seen when the page loads are different.
Hey there, I’ve been messing around with the theme. I can’t seem to find how to replace the logo in the header or menu. It’s just your Monst logo and I would like to replace it, any documentation or advice?
Hi,
We replied to you by mail.
Thanks
Hello, I have recently bought the monst- saas theme
I have seen some problems
This is what I am getting…
Installing theme from uploaded file: ThemeForest-n7BP0Poz-monst-saas-startup-wordpress-theme.zip Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Hi ,
You are installing the package , Please unzip you will find monst.zip upload and install it. Follow documentation to install https://themepanthers.com/documentation/monst-documentation/#themeactive
Thanks
One question please, in the “table prices” block. Can you have features that are marked with a red X?
Hi,
You can change the color by using custom css—> https://www.awesomescreenshot.com/image/36712642?key=ebc5b87bf01e615fc3cc67e508d85646
Thanks
The addition of the widget “Testimonial Carousel” would be most welcome.
Hi,
Please mail your issues to steelthemeshelp@gmail.com Our support team will assist you ASAP.
Thanks
I didn’t get a response by e-mail. You intend to add a “Testimonial Carousel” widget. I have added it using “ElementsKit” plugin, but this plugin makes the site slower in metrics.
Hi,
Sorry for the inconvenience. Please give your mail id or send the mail again. We will check your issue with high priority.
Thanks
I resent this time.
We replied your mail.
Thanks
Hi,
How do I get rid of the “gear” widget for Steel Theme Demos on the homepage?
Hi,
Please mail your issues to steelthemeshelp@gmail.com Our support team will assist you ASAP.
Thanks
Downloaded the template and tried to install it following your directions. Got these issues: [ERROR] Failed to import “check-correct” (Media) [ERROR] Failed to import “background-map” (Media)
How do I fix this?
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks for your patience.
done
still doesn’t work
Hi,
Please follow the instructions we gave in mail.
Thanks
The Plugin “monst-addons” seems to destroy my xml sitemap by adding blank lines on top. Is here any solution for that?
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks for your patience.
Hello,
When I enable mobile sidebar buttons on the options panel, both of buttons come with same label names. example:
Button one: Login, Button two: Request Demo
but in live mode: Button one: Login, Button two: Login
How can i solve this problem?
Thanks.
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks for your patience.
Best in class support for every single request regarding the Monst theme! Strongly recommended
Hi,
Thanks for your words 
Please give your valuable 5star rating
Thanks again.
