Reviews for Monsta - Jewelry Theme for WooCommerce WordPress

Reviews for Monsta - Jewelry Theme for WooCommerce WordPress

3.83 (30 ratings) 3.83 stars
Cart 583 sales

30 Reviews

for Customizability

I am so happy with the developers. I needed a custom things to be made for my page and they did it really quick. In less that 24 hours I sent the mail, they customize the things I needed. The communication is easy and they are polite and helpfull. I recommend the theme, it is nice and has great support! Thank you!

for Customer Support

The support service is the best! Will help with any theme customization question. I would especially like to thank Kevin Sobo! I highly recommend this theme!

Thank you!

When buying, I thought it would be easy to launch a website with this theme. In fact, everything is very complicated and inconvenient. For example, replacing the logo in the header is a big quest. Now it is impossible to customize the output of the [product_categories columns = "4"] block, the number of columns on the page is still 3, the names of the categories are not shown. In general, this theme is not the fastest and most optimized, very inconvenient mobile version. The mobile version is also difficult to customize. I do not recommend this theme to anyone. I regret the money spent

Author response

If you don't want our theme you can make request for refund
https://themeforest.net/refund_requests/new

for Customer Support

Kevin and his team were very quick to respond to any sort of correction that I asked for. Great customer service.

for Customer Support

The support team is to be congratulated. Attentive, kind and always ready to help.
You are 10 stars.
Strong hug.

for Code Quality

Uncompatible with some woocommerce basic thinks as notices on the Thanksyou woocommerce page, modifications are so complicated. If u gonna use just the basic aparence that comes in the demo is a great deal.

for Customer Support

Please avoid themes from this manufacturer, specially Monsta.

Reasons:

1) Null customer support, apart from writing some lines in comments.
2) Extremely slow response, when the product number increases.
3) Too many third party plugins installed.
4) Lots of bugs.

Support staff: Don't try to tell me here to contact support, I've been doing it for weeks, with no response, except "Please contact support".

for Other

I definitely recommend this template. First of all, it is easy to edit and works well with it. And secondly, the support is perfect. I would especially like to thank Kevin, who helped me several times with a problem that I could not solve. Thank you...

for Feature Availability

Everything is made for show, to sell the theme.
One of the worst themes I ever seen, asked for refund but they even not answered.
Be aware people this is total SCAM!

for Customizability

Great theme. Elegant, easy to use, and many features that allowed me to customize my website. Documentation is very useful. I had some questions, and the support answered me very quickly. Thank you Roadthemes for this great work. I recommand this theme.

for Bugs

There is a critical error in the theme if you turn off goods that are not in stock. The support service refused to help me with the correction, they said "I think you should to deselect the product that is out of stock" (it is not acceptable for me!). I payed $ 50 and then several hundred more will pay programmers to fix developer errors.

for Customer Support

The theme is very nice and customer support is even better.
Thank you guys

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