Reviews for Moonex - Agency & Portfolio WordPress Theme

Reviews for Moonex - Agency & Portfolio WordPress Theme

By
Cart 179 sales
Well Documented

4 Reviews

for Code Quality

Stunning design, beautiful layout, nice to look at. Unfortunately not suited for production site. Try adding portfolio items or blog posts. Each loads several template parts that have to be edited individually - for every new blog post or portfolio item. Documentation is incomplete. No help from support,

Author response

Hi,

Sorry for all inconvenience.

- You said no help from Support was not true and it made the Envato team confused.

- We have answered to the ticket and described how the Portfolio works, and this is not PROBLEMS or ISSUES. You also didn't reply to the ticket so we can't understand what happened to your site.

- We also tried to contacted you via email but you still not reply.

- If you are not satisfied with the theme, we are ready to give you a refund – https://themeforest.net/refund_requests/new

Regards,

for Customer Support

Paul invested a lot of his time to fix our theme issues related to external plugins and miss configurations. I like to thanks him for all the efforts and always friendly support! Thank you!

Author response

Hi,

Thank you so much for taking the time to leave such a nice review. It helps a lot!

Regards,

for Design Quality

Very good!

Author response

Hi,

Thank you so much for taking the time to leave such a nice review. It helps a lot!

Regards,

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey