13 Reviews
Unusable, do not buy this theme, there is way too many problems with it its not even worth using if it was free.
Customer support was horrible, after spending hours on the website, we had asked the support to fix a couple problems. Instead of fixing anything, they just made it worse with our text boxes and image formats being ruined.
Author response
Hi there,
I'm sorry to hear that you are encountering challenges using the theme. The problem is caused because of the wrong Elementor plugin used. However, if you are not satisfied with the theme can you please submit a refund request here http://themeforest.net/refund_requests/new .
Regards
Good fast support, thanks John
Author response
Hey there, Thanks for the positive feedback.
worst theme and suport! dont buy this!
Author response
Hey there,
I'm sorry to hear that you feel this way about the theme.
I just checked into our mailbox and I can see that we have replied to your ticket. We also offered to assist you with the site setup but we've not received any reply from you in regards to the requested site details. Kindly get back to us on the support ticket.
Regards
also Customer Support Also helping directly to client for solve problem Thank you John for Helping
need More Documentation For Review for Client to need understand about your design n also Flow your design
Author response
Hey there, Thanks for providing this feedback
Design of the website is amazing. Demo import issues need to be fixed ASAP, which by reading the comments, is what a lot of people were having problems with, including myself. The issue seems to be with the version of the Aheto plugin (ver. 1.0.9.4.5) that is installed as a required plugin after installing the theme. You will have to reinstall the Aheto plugin (ver. 1.0.9.3.8) that is in the folder "Premium Plugins" for your demo imports to work, however this was not made clear in the documentation. After support staff did the demo import for me, there were still a few pages/elementor elements that were buggy even after resaving the page/elementor template/settings, like the documentation said. I really want to give the theme five stars, because it's undoubtedly one of the best looking themes out there in the "Cargo/Transportation" category, but I think these issues need to be fixed ASAP in the next update.
Awesome and amazing customer support. They installed the whole theme and imported the demo.
theme is well designed! support helped me well with importing everything I need.
One of the best looking sites I've ever seen
Excellent theme design and code.
Support is amazing and very helpful.
Looking forward to test more themes from fox-themes!
Author response
Thank you. You motivate us to create the best themes ever.
