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There is a PHP Error which is filling up our log files every couple weeks. Can you help?
Please double-check that you are full-updated and disable any 3rd party plugin you may use. If you still have issues, please use our Support System. Unfortunately, I cannot confirm any issue at our end, but we’ll be happy to help if we have more details and it is a theme-related issue.
Any update coming? Woo Templates are out of date
Hi there – Happy new year
It seems that you are outdated https://greatives.eu/themes/updates/movedo/
I noticed that when I select the ‘Link Mode’ option of ‘Hidden,’ it only works for the main menu on desktop. When main menu also doubles as the responsive menu, the “hidden” menu items are displayed when they should not.
Is it possible to to fix this in a future update?
As it is now, this feature to hide menu items is not as useful as it seems.
Hi there – thanks for reaching out.
I am afraid there is nothing to be changed here as if we enable the Hidden option in the responsive menu, users will have issues with the slide responsive menu type. Besides that, users can create a separate responsive menu with the structure they prefer.
Happy new year!
Happy New Year, and thanks for the quick response.
If the Hidden menu option only works for desktop, then what purpose does it actually serve? It would be easier to just remove the menu item from the menu entirely, rather than build another separate responsive menu and maintain two menus.
I guess I am not understanding how a hidden menu item would cause issues with the responsive menu.
That’s correct; the hidden menu option is designed only for the desktop menu and mainly for the columns of the mega menu. The slide and toggle responsive menus require the parent menu item to be visible to work as they should.
I don’t know your needs, but as I wrote before, you can achieve any structure since you can have a separate responsive menu.
php 8 is not working with the theme, impossible to update anyting (plugins or wp). Do you have an issu ?
Movedo supports PHP 8+ so there is something that you are missing here. Please double check that you are full updated – https://greatives.eu/themes/updates/movedo/
Any recommendation for a plugin to add membership to your theme? and be able to provide and manage member registration, login and user profiles that would be fully compatible with your theme ?
Unfortunately, we have no recommendations for this. As we always mention, our theme is coded with WordPress standards in mind, so you should have no issues using professional plugins.
Once again, the theme is not compatible with The Events Calendar. All pages titles now say “Events for November 2022” when the calendar plugin is active. Also WP Bakery no longer works if active when adding events. It will only allow Gutenberg. Any plans for an update?
We have already updated the theme, and it is fully compatible with Events Calendar 6+ – https://greatives.eu/themes/updates/movedo/
The WPBakery page builder also seems to work as it should. So, can you please double-check that you are fully updated? If you still have issues, our agents will be happy to help you.
I’m fully updated. Please see https://mosaicdetroit.org/about-mosaic-youth-theatre/who-we-are/
This is not what we have in our installations. Events Calendar 6.0 is a major release; they changed many things, and we also made the required changes from our side. Please check that you have run the migration process https://theeventscalendar.com/knowledgebase/k/migrating/ without any of the errors they mention there.
Just a quick note: I have already forwarded this to our developers to check everything. Thank you!
Can you please use this Contact Form to reach out to our team and make some tests?
Hello, I would like to import the following demo https://greatives.eu/themes/movedo/homepage-freelancer/ but it’s not in the list with the available demos.
Hello groundbranding – thanks for using Movedo.
This is not a standalone demo but one of the pages of the main demo. You can locate it in the pages selector of the main demo and import it via the Import on Demand.
We would greatly appreciate it if you use our Support System for any support you need instead of the public comments, as we provide support only there. We’d be glad to help you.
thank you very much. it works
You are welcome!
Is there a way to auto-trigger opening a sliding area (https://docs.greatives.eu/tutorials/sliding-area-feature-in-movedo) based on time?
For example, in 5 secs after opening any site page (or just homepage)
Similar to what marketing popup plugins offer (so we ll not have to use such a plugin)
Hello Tasos – I hope you are all well.
I am afraid it is not so simple to provide a snippet here. If this is crucial for your website and you want to avoid the 3rd party plugins, you should contact our developers.
BTW, we provide such a feature in our last theme – Impeka. Please find more details in this article.
Hello, we have Wordpress 5.4 with Movedo in PHP 7.4. We need change to PHP 8.1. What are the correct steps to update wordpress and theme?
If you install the latest theme – https://greatives.eu/themes/updates/movedo/ – you will have no issues to upgrade your server configuration.
Yes but i think we need too update wordpress to recent version because 5.4 isn´t compatible with 8.1. Must we update wordpress and then movedo? And can we update template without lose content pages ad configuration? Thx
I thought you asked about the theme. Yes, in general, you should always stay updated. So, you must update the theme first, then the WP and in the end, your hosting environment.
Was going to purchase another license but the current version is no longer compatible with The Events Calendar v 6.0. Please reply when your theme is updated to work correctly.
Hi iamcoxnow – thanks for reaching out.
We’re aware of this, which is why we have not noted yet that Movedo is compatible with the major Events calendar release. I am optimistic that there will be an update by the end of this week. Thanks for your feedback.
Hi. How to get rid of your horrible builder and write my blog post with Gutenberg ?
We would greatly appreciate it if you use our Support System for any support you need instead of the public comments, as we provide support only there. Our agents will be glad to help you.
Ok so no solution except run away from Movedo Theme ?
Hello, recently I have seen a notice in my Wordpress regarding the use of Google Fonts for the Data Protection Regulations in Europe (GDPR). It is a warning about posible fines if Google Fonts are used without consent. May this be a concern using this theme? Should we do any action?
Hi there – thanks for using Movedo.
What you see has nothing to do with the theme; you can define your preferences – https://docs.greatives.eu/tutorials/gdpr-greatives-wp-themes/ – https://docs.greatives.eu/tutorials/privacy-custom-blocking/ . Also, you can upload and host your Google fonts locally instead of using the Google fonts API – https://docs.greatives.eu/tutorials/add-custom-fonts-via-child-theme-in-movedo/ . So, you have all the tools to build your website as you wish
If you need anything else, our agents will be happy to help you.
Thank you very much! I’ll try that.
You are most welcome!
Im having an issue that I hope you’ll be able to help me with…
I would like to have JUST the logo centralised as the nav bar. With no menu items.
But if I don’t have two menu items added then the logo vanishes?
Hello Peter – thanks for reaching out.
Yes, I know what you mean; this is how it works. Maybe there is a workaround via CSS. Can you please contact us or create a new ticket to see how we can help you further?
how to display active sub menu in sidebar header ? When you are on a level 3 menu link, it is the main menu that is visible and I would rather it be the parent menu of the link.
We would greatly appreciate it if you use our Support System for any kind of support you need instead of the public comments as we provide support only there. Our agents will be glad to help you where they can. Thank you!
Hi, is it possibile import demo for About Us demo (example for this page https://greatives.eu/themes/movedo/about-us-ii/)? Thanks
Hello davideerba – thanks for using Movedo!
Maybe this article – https://docs.greatives.eu/tutorials/import-on-demand-in-movedo/ – will be helpful. If you need anything else, please contact our Support agents. They will be happy to help you.
Hey Team, is it possible to disable the lazy load on the portfolio ?
We don’t provide any function for lazy load images in Movedo. Maybe you are using an external plugin or you just see the default browser lazy load. For sure, there is nothing to be done from our side.
Hi everyone, I need to know if i removed movedo extension, what will be the effects on my site. it is making some conflicts with SG optimizer plugin.
I hope you are doing well.
The Movedo extension is one of the required plugins. If you disable it, you will not be able to use the custom elements, the custom post types (ex portfolio) and the page options.
yes I noticed
How I can resolve the issue in SG optimizer interface? is there something in Movedo extension settings “Theme Options” that can fix the interface layout in the backend for SG optimizer?
by the way I am a big fan and have like 12 licensed Themes but unfortunately support expired
Yes, we know that and we’re so lucky to have customers like you
We don’t officially support this plugin so I am not sure if we can help you with this. But if this issue appears only in the backend, I guess that it is not so important. Have you checked the options that the plugin authors provide? As you already know, it is almost impossible to support all 3rd party plugins.
Thank you. what I am afraid of is if a script somehow affects the interface, how about that plugin actually deliver what it should actually do? I mean it can not access their servers for simple html or CSS formatting, what if the script blocks something major. got what I mean?
Anyways, try considering that conflict in future updates. SG-optimizer is on it’s way to becoming one of the major plugins. specially when it’s free, people now are putting it in a comparison with WP-Rocket.
Thank you Greatives Team.
Thanks again Ramzy
I can only promise that our developers will look into this.
Please I would like to know how can I set the social media links as nonfollow? thank you.
Hello Larice-One – thanks for using Movedo.
I will inform our developers to look into this. If this is something that we have to change, we will do this in the next theme releases.
Hi yes this is very important for SEO please let me know when this is ready. Thank you.
Our developers will decide about this. The theme changelog file is https://greatives.eu/themes/updates/movedo/ .
Is there a color setting that will change the top bar color on mobile as is screenshot:
Ive tried different options but no luck.
thanks in advance
If that helps, all available color options are located in the Customizer. For anything else, feel free to contact our Support Agents.
Hi. Is there any way to turn off the built-in lightbox for galleries?
I think there is no built-in option to disable this. However, I guess there should be a way with coding modifications.
That’s strange, because there’s an option “Lightbox for WordPress Gallery” in Miscellaneous theme options but it doesn’t work as it should when I turn it off. I mean, in main language it somehow works in SOME posts, but not in all, but in other language (English) it does nothing at all. I’m using polylang if it matter (but I don’t think that it should, because it’s a global option for theme).
Edit, I managed to fix it. It was a problem with assets cleanup plugin. Sorry for taking your time.
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