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I have an issue:
When i use a plugin to style the product attributes on variable products the attributes show twice. I’ve used different plugins and the same issue happen.
I looked around and it seams the theme is calling the variations 2 times.
Do you know any work around this?
We would greatly appreciate if you use our Support Forum for any kind of support you need instead of the public comments as we provide support only there. We’d be glad to help you
My support is expired and i cannot post.
We had recently received quite a few support requests in our comment area and several emails from users with expired support. Unfortunately, some of them abused our kindness to help. So, we decided to make no exceptions and simply follow the official Envato rules. Thanks for your understanding
Ok i get that. But please check this issue so you can fix it in the next update because it can cause a lot of problems for somebody using the shop functionality of the theme.
Thanks for your understanding
I think that there is nothing to be fixed as anyone can use the Default WooCommerce Style and avoid any issues with 3rd party plugins. Our agents will be able to provide a more detailed and step-wise guidance on this.
It is an issue with the variable.php file. I managed to do a work around by using the default file from woocommerce. So i guess there is something wrong with that.
The fact that you are facing issues with external plugins does not mean that there is something wrong in this file. However, it seems that you finally found the built-in solution we provide for such purposes.
Thanks again for your understanding on Envato’s support policy for your future requests
I’m just saying that you should consider that some people would like to use a third party option on variable products and maybe change the file so that this issue will not occur. That is all
Thank you for your time.
This is actually why there is an option there. Thanks again! Have a great day
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