Discussion on MoveMe | Moving & Storage Company WordPress Theme

AncoraThemes

AncoraThemes supports this item

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30 comments found.

Jaglag

Jaglag Purchased

So far this is the worst theme i got here. I payed for that theme thats fully plugged with thousands of addons and you have to search thousands of menus to find the right setting. The best is you cant update these Plugins cause they are not unlocked in this theme.

juliasanta

juliasanta Author Team

Hello,

Bundled plugins are intended to extend the theme functionality – any plugin you do not need can be removed. The list of used plugins is mentioned on the item description page before the purchase and described in the theme documentation. Consequently, there was no false advertisement. The plugin updates are included in next theme releases or you can request them whenever you need at https://ancorathemes.ticksy.com/. We keep to the Envato policy on Bundled plugins: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins .

Regards

Jaglag

Jaglag Purchased

i sended you an email yesterday. never sayed that there is false advertisement. the menus are just totally fragmented like i told you before it´s hard to find any option. To edit this item use this tool for the next item that and oh wait for this you need that plugin. Searching and searching and searching to get stuff fixxed there is no clear line that you can follow or an logical string to setting things up it´s just all throwed in you get. it´s not my first theme i buyed here on Themeforest and so far this is the worst from handling side. Flatsome and avada i used before, sure they are Popular and have highest selling rating but ask yourself why.

Hello Sebastian,

I’m sorry for delay in response to your email. Sometimes emails get to spam-box. Also we have checked ticket system and found no tickets from you yet. Communication in ticket system is more convenient and faster.

We have replied to your email. Please check.

Thank you in advance.

Hey guys, Thank you for the theme. As far as design goes it’s a beautiful theme. On the other hand, the theme is very hard to navigate. I can’t find where to change the header image on the about, service… pages. The color is also hard to change or maybe I just did not find the right settings.

Hello,

Thank you for choosing our theme and contacting us!

Header, footer and some other parts on pages are implemented using Layouts feature.

You can change title background image in Layouts> Header Short (*MoveMe)> Edit> Row> Edit> Design options> Background:

http://prntscr.com/iwh0j3

Colors can be adjusted in Customize> Color scheme editor: http://prntscr.com/iwh2z6

If you have any issues with that, please submit a ticket https://ancorathemes.ticksy.com/, explaining in more details what element color needs to be changed, so we’ll assist you.

Best regards.

Hi, How do i change in service boxes the from in price tag bar? My website has to be in dutch and can’t change it.

Hello,

You can change it in /wp-content/themes/moveme/trx_addons/cpt/services/tpl.hover-item.php file, lines 71 and 81

Best regards.

Too hard to use this theme i am really not happy :(

To change anything you need to investigate and search in pages, plugins and front page editor to modify your content.

Everything is locked and hard to understand, not intuitive and complicated. Next time just use simple pages like 90% of themes do

Hello,

We are surprised to get such a review as all the content is managed in a user-friendly Visual Composer. Other theme options are set in Appearance -> Customize as usually in Wordpress. There is extended theme documentation included in the download to make the process of theme customization easy and straight-forward.

In case you have any difficulties, please submit a support ticket at https://ancorathemes.ticksy.com/ – our Tech support team is glad to assist you. It is a pity that you have not contacted us before. This could save your time and effort.

Regards

Merhaba Türkiye’den selamlar harika bir tema ben yükledim https://www.bursa-nakliyat.com

juliasanta

juliasanta Author Team

Hello,

Our Technical support team will be glad to assist you with any responsiveness issues. Please provide your website details and the screenshots illustrating the issue a support ticket at https://ancorathemes.ticksy.com/. Thank you!

Regards

Merhaba; You will check via mobile phone your screen is shifted image https://www.bursa-nakliyat.com

juliasanta

juliasanta Author Team

We found no issues on mobiles. Technical assistance is provided at https://ancorathemes.ticksy.com. Please submit a support ticket and provide the screenshots. Thank you!

Regards

In blog post page, if i select multiple category selection in edit page, the excerpt not showing in blog main page. why?

Hello,

Sorry, not really sure if I got you properly. Please explain in more details how can we replicate it, screenshots may be helpful.

Thank you in advance.

If i select multiple category in post edit page, only image and tilte showing in blog portfolio page, but not excerpt as shown in two attached images. if i select single category, it showing correctly.

https://ibb.co/gh8pEK https://ibb.co/haC7ZK

Hello,

Thank you for your screenshots.

Have checked on local server and excerpt is displayed for post with 2 categories assigned:

http://prntscr.com/l26x6g http://prntscr.com/l26xfo

Do you have any third-party plugins for primary category installed on your website? If yes, try to deactivate it or choose only 1 primary category for post.

Hope it will be helpful.

Hi, I purchased your theme and my client want to enlarge the text on the home screen when in mobile. Can you please help me with this problem? Please see the screenshots for more information on this issue.

Thanks

https://drive.google.com/file/d/1RihryixKm8RUth-FfTYoas7gh6P4i-gw/view?usp=sharing https://drive.google.com/file/d/1bX4aLUq_7VOgydi8jPg3mU-2I71Gf204/view?usp=sharing

Hello,

Thank you for choosing our theme and contacting us!

Please provide us with your website URL in ticket at https://ancorathemes.ticksy.com/

We’ll take a look and assist you.

Thank you in advance.

Man what the heck is going on in this theme? I cant figure out how to edit the home page images. This theme is very confusing and is by far the worst theme ive purchased….. How do you edit the images on the Home page?

Hello,

Thank you for choosing our theme and contacting us! Sorry for delayed reply – we don’t work on weekends.

It is a pity to hear that you faced some problems with our theme.

Unfortunately we have found no tickets from you. Our Support team is always ready to assist you.

There is Layouts feature implemented in our theme. Pre-made layouts are added on Homepage.

You can edit them in Layouts section.

For example how to change this image: http://prntscr.com/lhs05g

http://prntscr.com/lhrzfb

Service images are featured images for service posts (same with Recent articles images – featured images for each post):

http://prntscr.com/lhs0e7 http://prntscr.com/lhs1wv http://prntscr.com/lhs2eu

Please submit a ticket at https://ancorathemes.ticksy.com/ if you still have any further questions or difficulties – we’ll be more than glad to assist you.

Thank you in advance.

Hi, great theme :)

Hello,

Thank you for choosing our theme! Enjoy it :)

Should you need any further assistance, please submit your request at https://ancorathemes.ticksy.com/- we’ll be happy to help.

Warm regards

MauroKlle

MauroKlle Purchased

Hi, I need to edit the copyright footer but I can not, how do I do it?, thanks

Hello,

Footer is implemented using layouts feature.

Please navigate to Layouts> Footer Fullwidth Simple (*Move Me)> Edit> WP Text> Edit: http://prntscr.com/lt1yqu

Should you need any further assistance, please submit your request at https://ancorathemes.ticksy.com/- we’ll be happy to help.

Best regards

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