239 comments found.
Hi, I just deployed the latest version of this Theme to my staging site, and noticed that the Slider Revolution won’t install. I submitted a ticket to support as well. Thanks.
Please don’t post support questions here as well as in our Help Center, all that does is make more work for us. Thanks.
In the last update a bug has occurred. If you have Total Cache plugin then icon_box and headline_box from Visual Composer does not work. It may be a problem from wpbakery latest version.
Make sure you are using the latest version of the Moxie theme, currently v1.3.27.
If you need further assistance with this, support is provided in our Help Center.
Visit our Help Center: http://para.llel.us/support/
If you can’t find a solution using the forum search, click the big orange SUBMIT A TICKET button.
Please submit a new ticket for each separate issue and we’ll do our best to help.
Thanks.
/parallelus-moxie/extensions/post-formats/js/admin.js: jQuery.fn.live() is deprecated
Please make sure you are using the latest version of all of your plugins, and your theme. If you are, you may want to ask the developers of the code mentioned in the warnings for an update.
Make sure you are using the latest version of the theme, currently v1.3.29.
If you need more help with this issue, or with any other aspect of the Moxie theme, support is provided in our Help Center.
Visit our Help Center: http://para.llel.us/support/
If you can’t find a solution using the forum search, click the big orange SUBMIT A TICKET button.
Please submit a new ticket for each separate issue and we’ll do our best to help.
Thanks.
Yea I use the latest theme, where to find the purchase code? ticket ask me that
On your ThemeForest Downloads page, click on the Download button for the Moxie theme and you’ll see where you can download the license certificate and purchase code.
I downloaded the latest theme files, but the bundled plugins do not appear to be included. I need the VC update for this theme…
The current version of Moxie (v1.3.25) comes with v6.1 of WPBakery Page Builder (formerly Visual Composer) and v6.2.2 of Slider Revolution.
In your admin sidebar select Dashboard > Updates and click the Check Again button; all available updates will then be listed and you can update items directly from that page.
Support is provided in our Help Center.
Visit our Help Center: http://para.llel.us/support/
If you can’t find a solution using the forum search, click the big orange SUBMIT A TICKET button.
Please submit a new ticket for each separate issue and we’ll do our best to help.
Thanks.
Hi, I noticed with a recent update that the portfolio types don’t show up correctly. When i place a portfolio list on a page and select the template type “Grid – Rows”, it also adds the filters.
When i add the portfolio type “Grid Rows with Filtering”, it shows up blank on the front end.
Thanks for letting us know. We’ll look into it.
@morpheusstudios
The issue you reported is fixed in the latest theme update (v1.3.22), available on your ThemeForest downloads page.
Thanks again for pointing out the problem to us so we could get it fixed.
I am unable to reset my password on your site. I m receiving errors with js composer the version I have is very very old and needs updated plugins and theme. Please help!
You can download the latest version of the theme from your ThemeForest downloads area. The theme update will also contain the latest versions of the required plugins.
Hi there, is this compatible with buddypress and tickera ?
Sure, no problem. There’s no reason I can think of why Moxie would not work with any plugin. It’s been a very long time since anyone has reported a plugin conflict with Moxie.
You mention that no one else has had the same problem as dereklc, but I am having the EXACT problem now and also did subdomain install. Picked a different theme and then no white screen. Choose Moxie theme = white screen. This sucks! And support feels like a rip off; it feels like the developer changes something, and then wants me to pay again. I’m seriously considering another theme.
dereklc Purchased 10 months ago
I’ve been using Moxie for the past year or so for my personal website and recently, it came up as a white, blank screen on my GoDaddy host. I tried all the usual things: deactivating plugins, reloading the theme, etc.) I even tried creating a subdomain and did a fresh install of Wordpress and of the theme—same result. After spending quite a bit of time with the GoDaddy people, they declared it was a problem with the theme, which my tests seem to bear out. Are you looking into this and will there be an update with a fix coming soon?
Which UberMenu is on the latest theme? Google search: “Please note this issue will be resolved once the theme is updated to user UberMenu 3 Lite, which I believe is already the case with Moxie v1.3 and Vellum v1.4” & “Any theme should be able to support UberMenu 3 (if it already has UberMenu 2 Lite included, it would need to be deleted from the theme first).”
Support is provided in our Help Center.
Visit our forums: http://para.llel.us/support/
If you can’t find a solution using the forum search, please create a new topic for each separate issue and we’ll do our best to help.
Thanks.
P.S. dereklc’s issue was resolved in our Help Center. Turned out his problem was being caused by a GoDaddy control panel setting, not by the Moxie theme.
I was about to say the same thing. Getting a “white screen” in WP when nothing has changed is almost always due to a change on the server, usually done by your host without the customer even knowing.
About new internet traffic which is more than 50% made with mobile phones you consider Moxie theme it is a actual theme? Or do you recommend a lighter theme and targeted for mobile from Paralleus portfolio. Thanks.
Moxie is a responsive theme, which means it is designed to work on all devices. Check it out here: http://para.llel.us/themes/moxie-wp/
a client of mine has an older version of the theme 1.2.1 but which has been modified quite a bit, and he didn’t update it in time, because did not have a child theme. Do you recommend to update it, has a good benefit? Although this will lead to a lot of work to the site from scratch?
For compatibility and security reasons you should always make sure that your website is using the latest version of the theme and its required plugins.
Where can I find a tutorial to update the theme?
Use FTP to delete the existing Moxie theme folder on your server and then upload the new theme folder from your computer to your server. To update the required plugins, after updating the theme go to Dashboard > Updates and click the Check Again button. All available updates will then be listed and you can update items directly from that page.
Hi
I have a question,
On your theme is “This item is licensed 100% GPL.” May I use it to my end product (wp theme) and sold for example in themeforest market ?
Anna
I think this is a question for Envato, the company which operates this ThemeForest website: https://help.market.envato.com/hc/en-us
Please direct all questions about licenses to Envato. Thanks.
Can you guys help me with a simple information? Where is the custom css located on backup files?
Support is provided in our Help Center. If you can’t find a solution using the forum search, please create a new topic for each separate issue and we’ll do our best to help.
If you need theme support, please visit our Help Center. Thanks.
Visit our forums: http://para.llel.us/support/
I’ve been using Moxie for the past year or so for my personal website and recently, it came up as a white, blank screen on my GoDaddy host. I tried all the usual things: deactivating plugins, reloading the theme, etc.) I even tried creating a subdomain and did a fresh install of Wordpress and of the theme—same result. After spending quite a bit of time with the GoDaddy people, they declared it was a problem with the theme, which my tests seem to bear out. Are you looking into this and will there be an update with a fix coming soon?
Our themes all run perfectly well on GoDaddy hosting, and that includes our Moxie theme. No other Moxie users who are hosted with GoDaddy are reporting any problems.
Support is provided in our Help Center. If you can’t find a solution using the forum search, please create a new topic for each separate issue and we’ll do our best to help.
You will need an active support license to access our Help Center.
If you need theme support, please visit our Help Center. Thanks.
Visit our forums: http://para.llel.us/support/
Thanks for the response and I’ve re-upped my support so I can get your help.
Can I update from 1.3 to 1.3.10 directly?
Yes.
Support is provided in our Help Center. If you can’t find a solution using the forum search, please create a new topic for each separate issue and we’ll do our best to help.
If you need theme support, please visit our Help Center. Thanks.
Visit our forums: http://para.llel.us/support/
Hello, how do I make the menu sticky?
Support is provided in our Help Center. If you can’t find a solution using the forum search, please create a new topic for each separate issue and we’ll do our best to help.
If you need theme support, please visit our Help Center. Thanks.
Visit our forums: http://para.llel.us/support/
How do you enable footer widgets to show? Site is fully patched but widget content will not show up, I am not using static content. I just want simple text widget to show in Footer – Top Section and Footer – Bottom Section. Anyone have same issue?
Support is provided in our Help Center. If you can’t find a solution using the forum search, please create a new topic for each separate issue and we’ll do our best to help.
If you need theme support, please visit our Help Center. Thanks.
Visit our forums: http://para.llel.us/support/
Hello there,
1. I can not interfere with the footer menu. I want to change the names and links of the menu part in the footer menu, the logo and the bottom part.
2. The theme has icons in the top menu. We bought the theme but there are no icons in the top menu. Could you describe it?
3. I also can not find the place to change the icons in the lower middle of the theme.
I’m glad you helped me.
Thank you.
Ahmet Atamer
Support is provided in our Help Center. If you can’t find a solution using the forum search, please create a new topic for each separate issue and we’ll do our best to help.
If you need theme support, please visit our Help Center. Thanks.
Visit our forums: http://para.llel.us/support/
Is it safe to update from 1.3 to 1.3.8?
Of course.
Support is provided in our Help Center. If you can’t find a solution using the forum search, please create a new topic for each separate issue and we’ll do our best to help.
If you need theme support, please visit our Help Center. Thanks.
Visit our forums: http://para.llel.us/support/
How do I update the footer? All I can see is a bunch of numbers and letters in the static content where the footer reads from. I love the theme and purchased so long ago that support is expired. I just need help with this. Any chance you can throw me a bone, thanks!
Sounds like you haven’t enabled Visual Composer for all post types.
Amazing!!! Thank you so so so so much. Excellent support and theme!
Hi, could you tell me why my page 2 pagination doesn’t point to page two and just points to the same 1st page? http://howtoforextrade.net/page/2/
I don’t see any threads on how to move navigation down on header. Now that I have a larger logo, the navigation is not vertically centered on the header, it sits near the top. I’ll keep looking around, but do you know of any thread that helps adjust the navigation vertically, or the padding on it if any?
Pic of issue: http://cacmgmt.com/wp-content/uploads/2016/11/Capture-navigation-not-vertically-centered-on-header.jpg
Support is provided in our Help Center. If you can’t find a solution using the forum search, please create a new topic for each separate issue and we’ll do our best to help.
If you need theme support, please visit our Help Center. Thanks.
Visit our forums: http://para.llel.us/support/
