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Support on this product is severely lacking. I have emailed support 4 consecutive times without resolution on my issue with all content in the footer appearing on the left side of the template. Their responses have been nonsensical unrelated answers in broken English.
My apologies for the inconvenience, To provide the support you need to povide site access to us. Without requested details support will be ineffective.
i agree.. support is slow and sometimes non-existent.. plus they do not describe things well and don’t understand English.
Sorry for the trouble. We are looking in to ways we can improve on support.
Are you able to provide me with the 1.5.1 version? Will it work on it?
We have v1.5.0 and 1.5.3
Will any of those work with 1.5.1?
i’ve installed it locally and keep getting the message to refresh my page when I set it to the mozen theme. Please help. Maybe it’s a permissions thing?
Are you using quickstart or just theme for installation? We recommend you use quickstart for smooth installation process.
Alternatively give us current site link & your FTP details.
Do you know if this will work with COWOA module, for guest checkout?
But when you replace all file there is possibility to lost all default code from it.
hallo what file we must make edit to change the (free shipping over 599 euros ….....)thanks
For that you have to change a value of labels HEADING_FREE, HEADING_ORDERS, HEADING_OFFER
File path : includes > languages > english.php
thank you now something else , i have a problem with the zen cart 1.51 when purchase with italian – germany – english – france language everything is fine when customers use greek language going all well but not make record on orders the shipping infi nad the name address of customers make record only the products they buy
is perfect now we resolve the problem thank you all guys
for the friends have the same issue with zen cart – you uninstall the language and you install again of course you not forget to give the same text number
having issues with your ajax add to cart, we have prices turned off till registered, but guests can still add to cart and view prices once the items are in the cart.
Please click on support tab and send us your site admin details
I’ve tried your solution, it did not work, and I’m still waiting on a response…
how about fixing the problem first, or at least respond to my emails before asking me to modify my review ( your quick to reply to the review, try applying that to support )
we did resolve the issue and replied on email support
try checking one of the category pages
a response would be nice…
replied on email support
Please check the screenshot the additional images I have uploaded but it’s not working.
This is theme bug ? please help me it need to fix urgently
why not reply so far ?
replied on email support.
could you please forward email to email@example.com ?
But my problem not solved send me your email i will send you admin login and FTP details
just reply to email we have sent on firstname.lastname@example.org
Hello I need to use COWOA module. This module overwrite some files of mozen. I try it and the layout of the site go break and I must load the backup. Can you give me the good file for this module?
Thanks a lot.
Sorry but We do not have files for this module.
how to change the name of the Navigation,such as :features,store. I change it in \includes\templates\mozen_temp\common\tpl_drop_menu.php .but it is still the same
To change a text of navigation open page ” tpl_drop_menu.php “
Search : " HEADER_TITLE_FEATURES "," HEADER_TITLE_CATEGORIES "," HEADER_TITLE_MANUFACTURER " remove this labels and put your text over there.
Ex. : <?php echo "YOUR_TEXT" ; ?>
hallo what must do to fit well the slide images (not in the place must be ) going to left side
Please Give a snapshot of it and your current site link, we can check it.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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