Discussion on Mr. SEO - Social Media Marketing Agency Theme

Discussion on Mr. SEO - Social Media Marketing Agency Theme

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155 comments found.

Hi.

I have some questions:

1) Can import demo contend and edit it by WPBakery?

2) Can I install a custom WOFF font?

Really thanks.

Hi there,

Thanks for taking an interest!

1. The theme comes with WPBakery plugin and the demo content is built with help of it and our themes shortcodes.

2. You can always upload custom fonts, please read more about it here.

We hope this helped and let us know if you have any additional questions.



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Hi there,

This is a Team category archive page, so if you wish to remove those you can simply navigate to Elated Team > Team Category and remove those categories.

We hope this helped and if you need any further assistance, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.



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It won’t let me submit a question because support has expired. The team pages are hurting seo because they are orphan pages. How can I solve this so it doesn’t hurt SEO?

Hi,

Regarding support expiration and options to extend it please check this article – General Info On Support Expiration.

You can remove team category pages by navigating to Elated Team > Team Category and clicking delete under the category name (please see screenshot).



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Hi, may I know do this theme really provide WPML? I see it compatible with WPML, but I didn’t find this function in the demo, its that we have to install by ourselves?

Hello,

Thank you for taking an interest in our theme!

Our theme is compatible with WPML plugin but it is not included in our theme, so that plugin has to be purchased separately.

For more info on how to create a multi-language website, see this article.

If you have additional questions, let us know!



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hi there – I submitted a support ticket (#152802) and haven’t received a response since Friday despite sending several messages. I need assistance as I believe there’s a bug somewhere in your theme that has created grey boxes on EVERY page of my clients website

Can you please respond? I haven’t paid for silence when it comes to customer support

Hi there,

Once we check we do see that your request has been answered, so if you need any further assistance please continue the conversation with our support team.

Thank you for your patience.



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Hi. I have the template installed and Instagram does not want to work in my footer. Here is my website. It should show the latest posts from Instagram https://intitechnology.com/ When I try to connect it from wordpress I get this message: {“error_type”: “OAuthException”, “code”: 400, “error_message”: “Invalid scope field(s): basic”}

Hello,

Thank you for reaching us!

Please check the following article for more info.

If you need further help with this, submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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I followed the article instructions. How do I now add the short code [instagram-feed] in the footer?

https://helpcenter.qodeinteractive.com/hc/en-us/articles/360011216698-Instagram-Widget-Not-Working

Hello,

You can paste the Instagram feed shortcode into the Custom HTML widget in footer widget area.

We would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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How/where can I translate the word Client: in the Portfolio?

Hi there,

Thanks for writing in! All our theme labels are fully translatable and you can check our article about it here.

We do hope this helped and if you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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How to edit Header Topbar Text ?

Hi there,

You may find it in Appearance Widgets > Top Bar Widget area. If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Let me know how to edit the Agency Home page because image are not show and your theme is not support Elementor so kindly let me know how to edit this page ASAP.

Hi there,

Our demo pages can be edited with WPBakery. If you need further assistance, please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.



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Hi! I need to update Wpbakery page builder to 6.5 but in plugin section says that there’s no activation license. Is WPBakery updates included in my theme?

Hi there,

If you need an immediate update of any of the plugins, please send us a mail to our help center providing your purchase code in it and one of our support agents will provide you with latest versions.

Thanks.



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Hi,

In the ‘Our Special SEO Team’ section, we are trying to replace that with our services and link it to each service page (normal page), Can this be done? currently it is link to each team members profile bio, and the format is different from a normal page. If not is there another way we can have images like that link it to a normal page?

Thanks

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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Hi. Is possibile AMP version of theme?

Hi there,

All our themes are responsive and you can check our themes demo website to see how it will perform on different devices.

Do let us know if you have any additional questions.



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Hello, where did we get an updated version of WPBakery Page Builder?

Thankful.

Hi there,

Thanks for writing in!

If you need an immediate update of any of the plugins, please send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it  and one of our support agents will provide you with latest versions.

Thanks.



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Hi does this theme have a FAQ page ?

Hi there,

Thanks for taking an interest. As far as we can see no FAQ page is included, thought this does not mean that you can’t create one. It can easily be created with the page builder and our themes shortcodes for sure.

Do let us know if you have any additional questions.



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When is a theme update for WP 5.5? Thanks

Hi there,

Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out.  You will for sure be notified when the theme update is out. We appreciate your patience and understanding.



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How to increase body font size. I tried increasing in going to “elated options” -> Text. But nothing is changing

Hi there,

If the options somehow does not being applied you can read our article about it here.

And as an workaround you can always add this custom CSS code to Appearance > Customize > Additional CSS

p {
    font-size: 18px !important;
}

We hope this helped and If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Hi there,

I’m not sure what has happened, but I can no longer create or edit my pages with WP Bakery Page Builder or Visual Composer, it is all text which is incredinly convenient.

Has there been an update recently that may have affected this? I’ve got 14 days of support left so if I could get an answer shortly, that would be much appreciated.

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you and check any issue you encounter on your side.

Thanks.



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Hello there, I set up my theme and everything goes well. I just can’t find where to change the blue (default color) for another one ? Thanks a lot

Hi there,

Thanks for writing in! You do have it in our Elated Options > General > First Main color.

If you do need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Hi, I am interested in this product, but i don’t want this as a wordpress theme, I want it as a HTML files. If there’s a way please guide. Thank you!

Hi there,

Thanks for taking an interest! Unfortunately no, we don’t have HTML versions of our themes. We are focused on creating WordPress themes that offer you easy management of dynamic content, which is why we are not creating static HTML files.



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Hi , Is it ok with WP 5,4 ??

Hi there,

Thanks for taking an interest! Please note that we are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out.

Do let us know if you have any additional questions.



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Good day, was only after I purchased the theme I noticed the latest version of WP was for 5.2.*. If there going to be an update any time soon?

Hi there,

You can use our theme with the latest WP.

We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out.

If there’s anything else, please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.



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OK…. awesome thanks!!

You’re welcome :)



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Hi! I have an issue about wp bakery. I can’t use “save as template” function. It is important for me. I read that wp bakery version 6.1 has solved this problem. I have version 6.0.5 that I found in your theme (just purchased). Can you help me?

Hi there,

Please submit a request on our helpcenter in the upper right corner and one of our agents will provide you with the latest version.



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