getbowtied

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1752 comments found.

Prepurchase question: will this theme work with Fancy Product Designer Woo Commerce

Hello,

Alexandra here :) Happy to be talking to you today!

We haven’t yet tested the Fancy Product Designer plugin but we’re not familiar with any issues it might cause.

Cheers, Alexandra

Dmissing

Dmissing Purchased

I had an email from a competitor company who gave feedback on site. Obviously the fact a competitor gave feedback made me sceptical.

they said this

While adding fake review.. it accepted javascript from user side.. which is absolutely wrong.. your website could be damaged, if any hacker will try this. I know it says your review will be awaiting approval, but it should not accept javascript or any SQL query from user ( hacker can reach to the database and PCI can impose the fine.)

they then submitted this via the review section…... for approval or deletion

jQuery.extend = jQuery.fn.extend = function() { var options, name, src, copy, copyIsArray, clone, target = arguments[ 0 ] || {}, i = 1, length = arguments.length, deep = false;

// Handle a deep copy situation if ( typeof target === “boolean” ) { deep = target;

// Skip the boolean and the target target = arguments[ i ] || {}; i++; }

// Handle case when target is a string or something (possible in deep copy) if ( typeof target !== “object” && !jQuery.isFunction( target ) ) { target = {}; }

// Extend jQuery itself if only one argument is passed if ( i === length ) { target = this; i–; }

for ( ; i < length; i++ ) {

// Only deal with non-null/undefined values if ( ( options = arguments[ i ] ) != null ) {

// Extend the base object for ( name in options ) { src = target[ name ]; copy = options[ name ];

// Prevent never-ending loop if ( target === copy ) { continue; }

// Recurse if we’re merging plain objects or arrays if ( deep && copy && ( jQuery.isPlainObject( copy ) || ( copyIsArray = Array.isArray( copy ) ) ) ) {

if ( copyIsArray ) { copyIsArray = false; clone = src && Array.isArray( src ) ? src : [];

} else { clone = src && jQuery.isPlainObject( src ) ? src : {}; }

// Never move original objects, clone them target[ name ] = jQuery.extend( deep, clone, copy );

// Don’t bring in undefined values } else if ( copy !== undefined ) { target[ name ] = copy; } } } }

// Return the modified object return target; };

Hi there,

You need to make sure you’re always updating Wordpress because SQL injection prevention is part of Wordpress. Also if you use a plugin which changes or conflicts with your comments section, you should check it out is that’s the one causing the issues.

Cheers, Alexandra

Hello, I keep getting multiple errors when I update. I have managed to fix most of them through uploading new woocommerce files through ftp – but 2 problems persist.

Seems both errors are related to individual product pages, but I have fully updated those through ftp and the problem still isn’t fixed.

1- Product thumbnails on individual product page are showing up vertical instead of horizontal under the main image.

2- I get the following message at the bottom of individual product pages “Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘getbowtied_output_upsells’ not found or invalid function name in /home/katesenekal/shop.sparrowsociety.co.za/wp-includes/class-wp-hook.php on line 298

Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘getbowtied_output_related’ not found or invalid function name in /home/katesenekal/shop.sparrowsociety.co.za/wp-includes/class-wp-hook.php on line 298”

Hi there,

Please submit a support request here: http://www.getbowtied.com/submit-ticket/ and include a temporary admin username and password so we can check your setup there. We’ll be happy to help you with it.

Thank you!

Cheers, Alexandru T.

Guys it’s possible that the update to VC/Theme or WP 4.8 made the theme working bad? I’m getting tons of Error 500, even with a fresh install. I have all the requirements ok in php.ini. I’m using another theme now and everything works fine.

Hi there,

I am getting in touch to confirm that we’ll do our best to help you get past this issue. I totally get the frustration generated by starting off with an error but there’s not much we can do through the theme since what you’re experiencing is an environment/server issue not a theme bug/defect.

I hope you’ll be happy with Mr. Tailor once you’ll be able to move further with it.

Have a good one!

Cheers, Alexandru T.

axson

axson Purchased

When using WooCommerce I get this line in English even though that is not my language (under products). “Showing 1–12 of 20 results”, When I go deeper I find to a submenu with less results it shows the correct language “Visar alla 8 resultat”. How do I translate the first one, or hide them all?

Hi there,

That string will be available for translation in the next theme update.

In the meantime you can hide it using this custom css code:

.filter_products_container { display:none; }

Cheers, Adrian B

axson

axson Purchased

Hi Adrian,

Fantastic, thank you! I am also having trouble to find the LOGOUT translation which shows up on the top bar to the right. I cannot find where to translate it.

Thank you!

Hello!

Cool theme. Does mr.Tailor have product`s view at list?

Thanks.

Hi there,

For now this is not an option. You can only choose to display 2 to 6 products per row.

Cheers, Adrian B

Hi :) there is an issue with the update. You tell me i have the version 5.5.55 of mysql but it is wrong, i have the version 5.6. You should take a look :)

Hi there,

We are not aware of this issue. Please submit a support request here: http://www.getbowtied.com/submit-ticket/ and include a temporary admin username and password so we can check your setup there. We’ll be happy to help you with it.

Thank you!

Cheers, Alexandru T.

Hi, my template is not working properly.

Nothing happen when I press the URL link button for adding an icon.

Also I’m having issues with the text block, Everything works fine when I use que text tab, but nothing appears when I move to the visual tab.

I’m looking forward waiting for your answer.

Thank you.

Héctor Cardeñosa

Hi there,

Make sure you have the latest theme and Visual Composer versions.

Please open a support ticket so we can take a closer look into your issue using the form from the documentation: http://mrtailor.wp-theme.help/

The comments board here is not monitored for support requests.

Cheers, Alexandru T.

SasSpel

SasSpel Purchased

Hello i have a question. I have bought visual composer. But now mr. tailor has a product license tab disabled. Can you put it on enabled? I have got this e-mail from visual composer: The issue is because the product license tab at your end is disabled by the theme author using vc_set_as_theme. You can get in touch with the theme author and get rid of the above code from the theme to get it back. Thank you verry much. Greetings Saskia

Hi there,

You can activate a default Wordpress theme and then activate the Visual Composer product key. Once you’re don, you can activate Mr. Tailor.

Cheers, Alexandra

lucianodl

lucianodl Purchased

Hi, could you update this? I do not know how to order the categories as I want in the home. Now I can not put IDs and are automatically sorted by the highest ID (the last category or product created)

http://shopkeeper.wp-theme.help/hc/en-us/articles/207365325-Product-Categories-Grid

Hi there,

You could chose from Categories-grid element from visual composer > Grid Settings > Manually Pick Categories > and add the desired categories in order.

For more information, please open a support ticket so we can take a closer look into your issue using the form from the documentation: http://mrtailor.wp-theme.help/

The comments board here is not monitored for support requests.

Cheers, Alexandru T.

Hello!

The Visual Composer update not working. As soon as I click update. Comes the message: Failed. Try Again :(

Hi there,

Please reach out to the support team using the form on http://mr-tailor.wp-theme.help. The comments board here is not monitored for support requests.

Cheers, Alexandru T.

Hello! How can I remove the “entry thumbnail” picture for all blog posts? I don’t want to have the thumbnail displayed in every post. Thank you!

Hi there,

You can rather get rid of the feature image from the specific post, or please reach out to the support team using the form on http://mr-tailor.wp-theme.help. I`m sure we can manage the issue.

Cheers, Alexandru T.

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