20 Reviews
last update 2017 of this theme, don't buy it.
full of bugs. header doesnt work
Wordpress 5 breaks this, and they no longer want to support it. My website is broken permanently.
Author response
Hello,
We're really sorry to hear this. Could you please try to contact our support team regarding this issue? Our support can be reached here: https://highgrade.ticksy.com.
Also, if you wish, we could grant you a full refund, just fill this form: https://themeforest.net/refund_requests/new
Thank you for your understanding!
Good theme and excellent, quick responses from support to questions. Thanks very much.
This theme is really awesome. Fully customizable. Beatiful. And also with one theme you have many different flavors. And it works great.
not easy to set up a web from page
always appear as blog
Author response
Hello,
Have you tried to run the oneclick demo data import? Also, you can reach to our support: https://highgrade.ticksy.com/ for assistance.
Thank you!
Good, but not best. Because need doing manual demo import.
Great theme, great support. I really gives you great flexibility.
All required plugins developed by the theme provider were outdated and crashed our entire site and required developers to extract the plugins in order for our site to come back online.
We worked with the seller to attempt to reinstall 'updated' plugins and the site came crashing down yet again.
The support tool they use for communication didn't work for half the time we were trying to communicate with the seller as well.
Author response
Hello,
The 500 Internal Server Error that you were getting is a very general HTTP status code that means something has gone wrong on the website's server, but the server could not be more specific on what the exact problem is (most 500 errors are server-side errors).
Also, yesterday, ticksy (the support platform we're using) was doing some updates/maintenance work, and was causing some issues, but now everything is working as it should, therefor could you please check your ticket #1240056 and provide the requested credentials, so our support can take a closer look?
Thank you!
Nice theme with many design options, also mobile-friendly. Had a problem with my one page navigation menu and the support is great. Response times between 1-2 hours and a very friendly highgrade guy fixed my problem.
by xein 4 years ago
Multiple tickets about mobile menu, same respons, "we are working on it, it will be ready in a few days". And nothing ever happens.
Author response
Hello, your problem was solved, please check your email and let us know if it worked. Thanks.
Great theme, great support!
It is a complete and marvelous theme. With a clean code and well done. The results can be excellent. I love how flexible the use can be.
Importing demos is very simple, handling the styles in the configuration is good.
100% recommendable. Wonderful purchase!
Perfect theme! And good support!
NAVY already a Fav WP Theme of mine! Amazing mobile parallax and animations (two of my fav elements in site designs 2016) and easy demo import (even comes with images!) and support was quick w a few inquiries and minor issues asap SOLID!!
