gljivec

gljivec supports this item

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190 comments found.

Hello, I’m trying to log into the support system where I have tickets, but it’s giving me an error message, and when I try to get a new password, I get “You cannot reset your password”... weird..

Hi,

do you have any ticket opened? Please write there so I can check if there is a js error somewhere on your install. Thanks.

Kind regards

71938

Hi,

I am very sorry for the delay. Our developer is away this week due to sickness. He will come back on Monday and look at the issue. Thanks for your patience.

Kind regards

Hi, please can you help me with my problem?

my request is (#73654)

The filter of blog doesn’t work except for the first category ( I click buttons and they show empty content). Popups of the image doesn’t work ( i click + and it opens the href of image). Bar navigation doesn’t work ( I click numbers and the page content doesn’t change).

Please, I’m waiting for days!

..... i’m still waiting….. can you give me a feedback, please?

Hello We update the template and the plugins : Aqua Page Builder and PremiumCoding Shortcodes for Munditia theme and now the post editor toolbar is dessapear ! if i desacrtivate the plugin the toolbar is present. So what is the problem ? thanks http://www.acoustique-tardy.com/

Hi, can you please have a look at my ticket #74321 ?? I’d really appreciate it.

Hi,

support staff will answer you, but please wait for answer. Every time you post another question or “Hello ?” your ticket is moved to the end of the line.

So please just wait for the answer.

Best regards.

Okay, thx.

No problem.

When can we expect support for WooCom 2.6

Hi,

updated version was uploaded today.

Best regards.

I emailed the support site but no answer yet. I’m having a hard time with the header and my logo size. My logo keeps dropping down into the page break and the main nav bar. Any information or fixes. I need a larger logo and to be above the line above navigation. I did change the custom css in the editor but still not working. HouseWarmingBlessing.com Thanks

Hi,

I forwarded your ticket to our support, it will be answered there. Thanks.

Kind regards

purchased the theme to get website up and running, stuck on errors since 4 days now, item support is too slow.

Hi, How do i make the category name a H1?

Hi,

not sure why you would like to do that since having multiple H1 is not good for SEO, category title should be H2. H1 is reserved for main titles of single posts and pages. You would have to change category.php to change it to H1.

Kind regards

Hi, thats why we are wanting to create a H1 for SEO. When i create a category the name is at the top and with the breadcrumbs and then if i create a H1 in the description box the heading is displayed 3 times and looks too busy.

Hi,

for this kind of support please write via support tab and provide url and wp logins so our support can help you.

Kind regards

Hi, I found an error on your theme. You need to update featured product block with the new system from woocommerce.

Best regards

Hi,

can you write directly via support@premiumcoding.com and provide your url. Thanks.

Kind regards

I am using the Munditia theme and I was testing the Munditia theme on my phone.

I noticed that the navigation menu was not working on mobile phones… Can you please help me fix the navigation menu so that it can work on mobile phones..

Here is my website URL: http://bit.ly/2tZBS93

Hi,

your URL is under maintenance. Did you set menu locations under Appearance – Menus? If you did please write via support tab. Thanks.

Kind regards

Thanks for your speedy response…I have removed it from maintenance mode and I have set all the necessary menu locations as you and your support team have told me to do …the navigation menu is working on phones now…..

You can double check to see that the navigation working on mobile phones by visiting my website URL: http://bit.ly/2tZBS93

Thank you very much again…

Hi,

yes, it works. :) And no problem. :)

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