89 comments found.
Hello from cmsmasters team!
We are glad to inform that Music Band theme is now updated to version 1.2.8 – this update addresses issues caused by recent WordPress versions and includes the required plugin updates, along with other minor theme fixes. Please go ahead to download and update the theme on your website.
When doing this, please make sure to update the theme plugins and clear your browser cache after the theme update.
Should you need any assistance with updating the theme, please feel free to contact our support team at https://cmsmasters.net/support
Thank you.
Hi! I bought the theme some time ago but installed it now the first time. Everything fine so far but the page builder doesnt work at all. I can open a page to edit but if i try to open a shortcode box from the demo content it keeps white. The box opens but i cant edit any content. Can you please provide help? Otherwise the theme is useless to me. Working in code is not an option. Thanks in advance!
Hi, thanks for contacting!
The issue you have is caused by WordPress 5.6 update. Our developers are working on updates at the moment – we do our best to release updates as fast as possible and highly appreciate your patience.
As a temporary solution please use the Test jQuery Updates plugin and Classic Editor plugin with the following settings:
https://www.screencast.com/t/WPRECgXLwQlShould you have other questions please feel free to contact our support team at https://cmsmasters.net/support/
Thank you!
How do we quickly customise the 404 page background image?
Hello, thanks for contacting!
Please set needed image here: https://www.screencast.com/t/qsGKurnjP
Personal assistance is provided via tickets system – please contact our support team at http://cmsmasters.net/support/ if you have other questions.
Thank you.
Great. Found it now (installation had 2 setting icons). Thank for swift response.
You are welcome!:)
Hey guys! GTMetrix is complaining about the below not being served from a consistent URL. Contacting the folks at Revslider and they have redirected me back to you as they are saying that it is being called “twice” from the template itself and not the plugin. Could you guys please take a look into what the template is calling for the below script twice and put out a fix? I don’t think you will need my site specifically as this should be an “in general” thing. It would free up roughly 500kb in calls in total for my case scenario, pretty significant.
The following resources have identical contents, but are served from different URLs. Serve these resources from a consistent URL to save 1 request(s) and 283.0KiB.
www.mysite.com/wp-content/plugins/revslider/public/assets/js/rs6.min.js www.mysite.com/wp-content/plugins/revslider/public/assets/js/rs6.min.js?rev=6.1.8
The following resources have identical contents, but are served from different URLs. Serve these resources from a consistent URL to save 1 request(s) and 145.5KiB.
www.mysite.com/wp-content/plugins/revslider/public/assets/js/revolution.tools.min.js www.mysite.com/wp-content/plugins/revslider/public/assets/js/revolution.tools.min.js?rev=6.1.8
Hello, thanks for contacting!
The issue you have is not theme related. Please deactivate the “Put js includes to body” option in the slider settings.
For slider version 5.4.8.3 and below: https://www.screencast.com/t/GHL1pGf9
For slider version 6 and higher: https://www.screencast.com/t/wSVgCRs8NpLR
Personal assistance is provided via tickets system – please contact our support team at http://cmsmasters.net/support/ if you need further help.
Thank you.
*Please note, that according to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Thank you for taking the time to reply, I don’t know what they didn’t catch that. Totally resolved now! 
You are welcome!:)
I am getting error for the slider on the front page saying that “The slider you’ve inserted here was removed in the meantime, thus it won’t be displayed to your visitors. This slider is still recoverable on the admin interface. You can enable listing removed sliders with the Screen Options -> Removed sliders option, then choose the Restore option for the corresponding item to reinstate this slider, or just click here.
Only you and other administrators can see this to take appropriate actions if necessary. ” How can I solved it?
Hello, thanks for contacting!
Please submit a request at http://cmsmasters.net/support/ with the link to your site and relevant WordPress credentials so that our support agents can investigate the issue you have.
Thank you.
Hi, while installing cmsms-content-composer plugin through admin i am getting error Download failed. cURL error 28: Connection timed out after 10001 milliseconds
Hello, thanks for contacting!
The issue you have isn’t a typical one and there is a need to investigate it from your end. Please submit us a request at http://cmsmasters.net/support/ with relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you.
I’ve been using this theme for just under a year now, it’s great!
After heavy customization of the website, one day the CMSmasters Content Composer stopped working (in the admin area only). The following jQuery errors were being thrown in the developer console in /wp-admin/: ReferenceError: cmsms_composer_icons is not defined TypeError: cmsmsShortcodes is undefined ReferenceError: cmsmsEditorShortcodes is not defined
I solved this by switching to a default theme (such as TwentyEighteen) and then switched back to the Buzz Club child theme. This will prompt you to re-activate the CMSmaster Content Composer. After re-activation the errors were gone. I hope this helps anyone who may also run into this.
Hello, thanks for contacting and sharing your solution.
Should you have questions concerning Buzz Club functioning please feel free to contact our support team at http://cmsmasters.net/support or here
All the best wishes!
For some reason color changes are not applying as they should and I have tried everything i can think of, including changing other custom profiles but it just doesnt seem like it is applying
Hello, thanks for contacting!
Issues related to the changes that are not applied on the front-end are not theme-related and always refer to the cache settings. We’d advise you to clear it (deactivate and activate cache plugin if you have it, clear the cache on your server, refresh the page with Ctrl+F5) and check how settings are applied. If the problem still persists, please don’t hesitate to contact us directly by submitting a request at http://cmsmasters.net/support .
Thank you!
Hello!! I used the profile shortcode on a page and I was wonder if there is an option to access to each profile clicking also on the image not only the name. Thanks
Hello, thanks for contacting!
In fact the desired result requires theme customization that is beyond our support policy, but to make the profile images clickable I can recommend you to add the following custom css code to the Theme Settings – Elements – Custom codes tab:
.cmsms_profile.horizontal .profile .profile_inner .pl_cont_wrap .pl_img {
z-index: 4;
}
Thank you!
Hi,
is it possible to add Google fonts from the server. Adding them from the Google API is not good in Germany (privacy)
Thx
Hi, thanks for asking!
At the moment the theme provides opportunity not to use the Google fonts: https://www.screencast.com/t/XVrPjheqnfV , our developers will investigate the opportunity of making Google fonts loading locally and it will be included to the next theme update. Appreciate your understanding.
Thank you!
Hey guys, trying to instal the demo content without success. Error 500 when I try to upload the xml file. Any thoughts??
Hello, thanks for contacting!
The issue you have can be caused by the limits set on the server. We can recommend you to add the following code to your .htaccess file (it is located in the root folder of WordPress installation – along with /wp-content, /wp-includes, /wp-admin) after # END WordPress line:
php_value post_max_size 64M php_value upload_max_filesize 64M php_value max_file_uploads 128M php_value max_input_vars 5000 php_value max_execution_time 300
and this code to your wp-config.php file after define(‘WP_DEBUG’, false); line:
define( 'WP_MEMORY_LIMIT', '64M' ); define( 'WP_MAX_MEMORY_LIMIT', '128M' );
If this does not help, please ask your hosting provider to increase PHP Post Max Size and PHP Max Upload Size to 64Mb on your server.
Maybe there are some other restrictions set on the server and there is a need to increase some limits that aren’t mentioned at our documentation as in fact we don’t deal with server configurations and only your hosting provider can find a solution for the issue. Appreciate your understanding.
Thank you!
Hello, super template, congratulations! Everything worked fine and then I changed the mail in my paypal account a few days ago and since that day, there are problems, payments work, customers can order, the money arrives on my paypal account but my command is still waiting in my admin interface. I modified the mail in my Woocommerce interface, but it does not work, the order status does not change even when the payment is over. Can you find a solution please because I really do not see where it can come from. I deleted the old API to test with the new mail thinking that it would work but no. Can you help me please and find a solution, I do not know what to do. Kevin
Hello Kevin, thanks for contacting!
Please note that the issue you have is not theme-related, alas there is not much I can advise regarding this. Please check your PayPal config, and check if your host has any firewall/blocking which could affect the paypal requests. More help can be found here:https://docs.woocommerce.com/document/paypal-standard/
http://docs.woothemes.com/document/paypal-standard/#section-6
https://docs.woocommerce.com/document/paypal-standard/#section-27
Hope it will be helpful. Thank you!
*Please note, that according to new Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Hiii, I have some questions, 1. in the page of shopping (http://yerkolorca.com/shop/) in the right-up of the cart-mark is in color black, but with the background color, it’s almost impossible for see, how to change the color for this?
2. I check different things from the website, but still don’t know why this website is download very slow, have any problems or conflict from the theme? http://yerkolorca.com/
3. Inside the contact us (http://yerkolorca.com/contacts/), this form is use the plugin “contact 7” as your suggestion, but when I sent, my email can’t receive the message from this web?
4. if I want to change the logo, what is the size/format I suppose to do ? because I don’t find the advise size/format ?
5. how can I change the setting in the mobile-version?because the mobile-version’s layout is a bit confusing.
thank you!
Hi, thanks for contacting!
For getting personal assistance please submit us a ticket here and our support agents will investigate the issue you have and help you.
All the theme files are optimized already and the issue you have with downloading speed is most likely connected with your hosting provider or third-party plugins you activated. In fact there is not much I can advise in such a situation. You can try to install some kind of a Cache plugin to overcome the issue but I should note that in fact we do not guarantee the third-party plugin compatibility with the theme. There are tons of different plugins available and we cannot ensure compatibility with the theme for all of them. We kindly advise you to contact your hosting provider to figure out what can be done to make site loading faster (perhaps, to change hosting plan or even provider). As I’ve mentioned previously, theme files are already optimized and alas nothing else can be done with theme code to speed up the uploading. Appreciate your understanding.
As for the contact form issue – please contact your hosting provider to find out if the mailing option functions properly for your site, hope it will be helpful.
Concerning the logo – please note that there is no strictly recommended logo size. For superior performance on Retina displays, logo image is added in two sizes. It is recommended that you add an image for Retina logo twice larger than your default logo.
Settings for mobile displaying can be changed by adding some custom css codes with media queries, please specify what desired result do you need to achieve and our support agents will help you in case if it doesn’t requires serious theme customization.
*Please note, that according to new Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Thank you!
thank you for the reply! but means now i can’t have more support? and how can I extend the support?
also about the mobile version situation, principle is my mobile “menu” and “cart”, I don’t know why is different from the demo i see.
my web: yerkolorca.com demo:http://themes.cmsmasters.net/?theme=music-band&ref=cmsmasters
Thank you!
Hii
sorry for disturbing, i just find the way for solve the situation, thank you!!
Hi, thanks for getting back to us!
Glad to hear everything is finally fine. If you need any further personal assistance, you can purchase a support renewal from the “Downloads” tab of your Themeforest account: http://screencast.com/t/hP9uFT3NoL4j or at the Item page: http://screencast.com/t/xsNWJtpA – you should login to your ThemeForest account to see the option and buy support.
Thank you!
Hiiii, I upload all the demos in my web, but I cant find in “Page”—>the default of “EVENTS ARCHIVE”(http://music-band.cmsmasters.net/events/map/), How can I compose this page for put in my website?(www.yerkolorca.com), thank you so much!
Hi, thanks for contacting!
Please note that Map view page is generated by the Events Calendar PRO plugin, in the basic free Events Calendar plugin you can enable the List, Month and Day view only. Please note that the Events Calendar PRO plugin should be purchased separately as this plugin is prohibited from third-party distribution.
More information about linking to specific event views can be found here. Hope it will be helpful.
Thank you!
Hello, bravo for your template, it is great! I just have two questions: - I would like to display future and past events in the sidebar, only future events are displayed - second thing, I’d like to do the same thing on the page that displays the events, there is a URL that shows only past events, but I want this page to show all the events. Can you help me please? Beautiful day! Kevin
Hello Kevin, thanks for contacting!
Please note that displaying of the past events in the Events list widget or the events page requires serious customization of the Events Calendar plugin that is beyond our support policy, as this plugin doesn’t suppose mentioned functioning. Appreciate your understanding.
*Please note, that according to new Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Thank you!
Hello, I understand, thank you for your return. One last question, is there a way to add a button for example on the tour-dates page via the module WISIGI?
Hello, thanks for contacting!
The theme doesn’t have dedicated options for customizing the content via the mod_wsgi.
Thank you!
Hello, your template is great, we just put a line a new site. We just have a little problem with the image of the event, it does not appear in this place: http://heroicnation.com/tour/
but it appears on the next page, can you help me please. thank you
Sorry, I found the solution. Kevin
Hello Kevin,
Glad to hear you are all set now, should there be any other questions please feel free to contact!
Thank you for your return, your professionalism and your kindness, it’s really fun…
I would like the menu item to be underlined when we are on the page, the same highlighting as overflying, see image below:
http://heroicnation.com/wp-content/uploads/2017/10/HN_menu.jpg
Can you please send me the small piece of code that will solve my problem? Thank you in advance! Kevin
Hello again,
Please note that in fact changing the menu styling refers to theme modification that is beyond our support policy, but I can recommend you to add the following custom css code to the Theme Settings – Elements – Custom codes tab:
.header_mid_inner #navigation > li.current-menu-item > a > span.nav_bg_clr {
width: 100%;
left: 0;
opacity: 1;
}
As I mentioned before, according to the Themeforest policy your term of free support is exhausted as the theme includes support for 6 months from the purchase date. Please extend support to continue receiving assistance.
Thank you!
Thank you very much, I understand, that was my last question. I will put you 5 stars to apologize Kevin
Hello, I said that I will not ask more questions but in fact, I have another At the store, I added a tshirt product with size attributes (S, M, L, XL) but they do not appear on the product page (see printscreen). Can you help me please? Beautiful day ! Kevin
Sorry, it’s good It was necessary that the product is activated with the variations, sorry Have a good day!
Hello, thanks for your reply!
As this issue is a specific one, we need to see what happens on your end. Please send us a request here and our support team will investigate your case. Just please make sure to add all the needed credentials to your ticket.
Thank you!
Glad to hear everything is finally fine!
Best wishes!
Hi, thanks for a great theme! When I view my site on a tablet or phone the header of the page displays the ‘Music Band’ logo. How do I go about changing this? On a desktop this isn’t visible. My site www.storyofguitarheroes.com Thanks in advance!
Hi, thanks for contacting!
For superior performance on Retina displays, logo image is added in two sizes. The matter is that there is a need to set the Retina Logo Image in the Theme Settings – General tab. It is recommended that you add an image for Retina logo twice larger than your default logo.
Please don’t hesitate to ask further questions. Thank you!
Hi there. I am struggling to upload the demo theme. Please assist. I get this error: https://drive.google.com/open?id=0By3BK188tZBZQ05yWWZJMUR4WXc after I have edited the code under functions.php
Hi, thanks for contacting!
Some servers don’t allow to implement any changes in .htaccess (please note that there is no need to edit the functions.php), but still the theme can be successfully installed even without edits. We’d advise you to proceed without changes. Please keep us informed about the results.
Besides our support agents will be happy to help you with installing the theme and importing demo content, please submit us a personal request here and provide link to your site, WordPress admin login and FTP credentials.
Thank you!
Hi… I am having a problem with importing the demo content. Its giving a 404 error. The template does not want to work. Please assist: https://drive.google.com/open?id=0By3BK188tZBZRUthcDZral8wRkU
Hi again, thanks for your reply!
If you get a 404 error when trying to import our demo content, this probably happens because of the maximum execution time limit. You need to increase the maximum execution time (upload time) setting of your web server. The default maximum execution time on web servers is 30 seconds. Please increase it to 120 seconds. Possible ways of achieving this are:
By Wp-config.php changes – set_time_limit(120);
In htaccess – php_value max_execution_time 120;
In php.ini file – max_execution_time = 120
Please ask your hosting provider to take care of this for you.
Maybe there are some other restrictions set on the server and there is a need to increase some limits, as in fact we don’t deal with server configurations and only your hosting provider can find a solution for the issue.
Please keep me posted about the results on your end, thank you!
Hi… The template is still showing 404 error even after I have increased the sizes
Thanks for your reply,
Could you please specify did you contact your hosting provider in order to solve the issue?
Besides it is rather hard to say what can be causing such a problem without seeing the website and investigating the issue from your end, and we would be really thankful if you submit us a support ticket with the needed credentials so that the support team could investigate the issue on your end and help you.
Thank you!
Hi. I will log a ticket to have this sorted.
Thanks
Hi, we received your request, its number is #33818, our support agent Alex has responded to it, so please check your inbox and Spam folder.
Thank you!
Hi… I would like to load my mp3 songs on the site. How do I get them to play?
Hi again. You can use either Audio Shortcode or Audio Player Shortcode to add songs on your site – https://www.screencast.com/t/9LeKesSoW8x An example of Audio Player Shortcode functioning can be seen on the Home page of our demo site just under a slider and a little lower https://www.screencast.com/t/neOLntMuresJ
Hi. My songs do not want to play. I have copied the path, however the songs are not playing
Hi, thanks for the question!
We’d really appreciate if you submitted us a ticket here so that we could take a look at the issue from your end, as in fact it is rather hard to say what can be causing such a problem without seeing the website. Please make sure to add WordPress and FTP credentials.
Thank you!
Hi
I have submitted a ticket
Thanks for the ticket submission!
As I can see, the issue is successfully solved now.
Please feel free to ask any further questions should you have any, we’ll be happy to answer them! Thank you!
Hello guys there is little problem at edit post or page content composer not working and gives this three error
ReferenceError: cmsms_composer_icons is not defined TypeError: cmsmsShortcodes is undefined ReferenceError: cmsmsEditorShortcodes is not defined
Hello, thanks for contacting!
As the problem is a specific one, we need to see what happens on your end. Please send us a request here and our support team will investigate your case. Please make sure to add WordPress and FTP credentials.
Thank you, should there be anything else you wanted to ask please do so!
Hello, I put my website with ssl but the google fonts changed, how can i do fix this?
Hello, thanks for contacting!
Please change the site URL in Settings – General tab to https, it should be helpful.
*Please note, that according to new Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Thank you!
Hello guys, we bought your template but we have a little problem. In the last section on the home page, before the footer, exactly where the twitter feed shows up and a photo gallery. We found where to add the api key for the twitter feed but never found where to find the gallery next to it in order to change it.
Thanks for your help
Hello, thanks for contacting!
This gallery is added with the help of the Flickr widget in the Bottom sidebar.
Thank you, should there be anything else you wanted to ask please do so!
