This author's response time can be up to 1 business day.
Does this theme work with the Wordpress 4.5 update? If we have the theme installed, can we update to 4.5?
As we tested we haven’t found any issues with WP4.5 so it should be fine to update. But if you find any bugs/erros, please feel free to let us know. We will fix it ASAP.
However, please also make sure that all your being used plugins are compatible with WP4.5 as well.
I have some question before purchase of the theme.
- Is it possible to make the site bilingual?
- I saw in the Features menu a Custom Skin possibility. Can I change colors of the theme or should I do it from css?
- In the Album view can I switch some share icons off what I don’t need?
- Can I switch the Recent post off in the footer?
And two more questions
- What does the 12 months Extend support cover?
- Can I play musics from youtube by the player?
1. Yes but you need plugin like WPML (note that qTranslate is not supported)
2. For color, you can choose color form color pickers in theme option. But something that extra, it may need custom css.
3. for the player in the bar, you can’t. It doesn’t support Youtube.
5. You can ask questions about how to use theme or you can ask when you have any problem that cause the site not running properly. We also make sure that site will be running at least as shown in demo site. However, we don’t offer customizations/installation service.
Thanks for interest by the way
I’m looking for a model for the website of my local radio station, which is explicitly sports issues.
The goal is transmitted via online and share a live chat for all who enter the web.
That’s what we’re talking in the cabin, we want to hear it all people to connect and log on to our site.
I wonder if you have a model that fits what you just described.
This theme doesn’t have live broadcasting feature. In this case, you may need to find plugin for other services that support with WordPress and use in the theme as third party module.
Hello i sent you an email open ticket about my issue i purchsed this and the demo is showing with alot of errors please help me i need this up urgent my ticket #7525509
Hello, I’ve a bug with my website “record not found”
Can you help ?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
I bought this template but looks like it does now work, I got errors “perchase code is not valid” and got license for it.
I bought this template but looks like it does now work, I got errors “purchase code is not valid” and got license for it.
I just check your code and I can confirm that it’s valid. Can you make sure that when you’re submitting tickets, you choose the correct item : http://take.ms/91EdR and when you put purchase code, make sure that you don’t put any blank spaces in the code field.
If still have problem, please PM me via the form in my profile page and give me email that you want to register. I’ll help to set up your support account.
I just saw your refund request. To install theme please check on this : https://www.youtube.com/watch?v=lVyf1r51Ux4 , https://www.youtube.com/watch?v=tETusDvEPWY
And not sure you checked out the doc we provided yet? Make sure that you download the full package of theme, not just ‘installable file’ > http://take.ms/VYO7P6
After download the package from themeforest.
Extract it. Then you will see the folder ‘document’
Open the file ‘index.html’ with your browser.
Please don’t post your purchase code here. It should be your confidential information.
I send a email to support and not respond yet. The templete have errors and purchase code still not working to activate.
I sent email to you about 9 hours ago.. http://take.ms/ETf7L
Can you check in junk mail please? also I just sent it again.
So I just bought this theme because it looks great and has a lot of features. Just installed the theme, then the plugins, the the goodlayers importer. Unfortunatly, the demo content did not come up. I followed instructions for the video and the documentation. When I do the goodlayers importer, it says failed for some photodune and shop_order. What do I have to do to get the demo content and pages to show up?
Just to clarify, some content comes up but others do not. Contact page comes up, but the home page does not show any content.
hm, Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please also provide wp access + site url so we can check on it directly.
Hi, this looks awesome and I’m on the verge of buying it but I have some questions first:
1) Does it work with the Geo Directories plugin?
2) Does it work with Buddypress, bbpress, buddy blog and most plugins?
3) Can my buddypress users set up their own music players on their profile pages?
4) If it doesn’t work with Geo directories, would you be willing to refund me please? Geo directories is key to my website.
1. We haven’t tested it before but it should be working fine as we put pre fix to all variable to avoid conflict with plugins.
2. Sorry we didn’t created pre built style sheet for these plugins. It might work as third party system but you may need to put custom css to fit your need.
3. nope we don’t have that ability.
4. Can you PM me via my profile page?
Hello, i have a problem with the twt feed:
Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /home/attaque77/attaque77oficial.com/wp-content/themes/musicclub/plugins/twitteroauth.php on line 1163
Can you help me?
Coudl you replace the plugins/twitteroauth.php file ( in the theme folder ) with this new one for this
The buttons on the Audio Player are now blank. What’s the problem? http://officiallyremarkable.com/
If you got any further questions, please head to our support website
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
It is appearing File Error incompatible When I import the .txt file to Revolution Slider
BTW, please try to import this zip file instead : https://www.dropbox.com/s/nt9o122gq9uano8/homepage-full.zip?dl=0 (If still have problem, please open ticket so we can help checking out.)
Is it possible to have a comment section (fans can leave a comment) on the “Album” page? Thank you
Album is a custom taxonomy so the comment is not available.
Thanks for interest.
double post… sorry
does this support woo commerce and also product display via shortcode on thw homepage
Yes, you can do that. To display product, you have to use wooocmmerce’s shortcodes to show. https://docs.woocommerce.com/document/woocommerce-shortcodes/
Hi, I need to know if the Floating Smart Player continues playing the music if I navigate the website, on Demo after i change to another page it stop playing the music. thanks
Sorry but we don’t have that feature in this theme :/
hey, my purchase code for activating revolution slider is not working, can someone get back to me asap, please
This is f’ed up, so you telling me I have to purchase a license every 6 months otherwise some of the tools for this theme to function will not work! What kind of reap-off is this?
Bought this theme and never published a site with it, now that I am ready to use it, hey, your code has expired and so can’t use theme
First, about the license, The matter is that Envato launch new support item policy since middle of last year. The main point is custom will have 6 months period of support after they purchase the item. They can choose to buy the extension for another 6 months since the date of purchasing theme or later.
And the regulation started since Sep15’ so customers that purchased theme before Sep15’ will have time for support until end of Feb16’ after that will need extension. You can learn more about this here : more info: http://themeforest.net/forums/thread/item-support-picking-up-where-we-left-off/176552 ( http://marketblog.envato.com/news/item-support-picking-up-where-we-left-off/ )
If you have any questions about new support policy, you have to contact Envato directly : https://help.market.envato.com/hc/en-us
If you think the theme have bug, you can report to us via the form in our profile page(login with username that purchase our theme.) We will inspect on it and if it’s a bug, we will launch the update later. But this will not be immediate response. If you need immediate response, please extend support and submit a ticket instead.
If it’s a question about theme’s usage, asking about custom css or others, please extend support and submit a ticket. (Make sure that you read the document we provided first.)
Now about the slider code , The purchase code for slider is not necessary. It’s used for auto updater. However, the slider that’s included in this theme is being used as ‘Extended license’, it’s considered as a bonus file which doesn’t support auto updater. If you need to use auto updater, you have to purchase slider’s regular license separately. But as I said, It’s not necessary, you can still use slider that come with the theme like its’ regular license and we still keep pushing slider’s update in future theme’s version as well
Hey, thanks for the timely reply as usual and also explaining the changes to Envato policy! Glad I bought this theme because your support has been spot-on.
Is it possible to create a gallery shortcode but with videos instead of using images. Currently, I can only use images to create the gallery shortcode but I want a gallery that opens lightbox videos. Quick response would be very much appreciated
If you want to open video as lightbox, you will need to use page item ‘gallery’ instead of shortcode : http://take.ms/Cov4x Then for each images, you can set the video url for lightbox : http://take.ms/3119U
Thanks much! That worked but I have more questions probably will have to renew support license
I am trying to create a page like this: http://demo.goodlayers.com/musicclub/portfolio/video-inside-this-post/
But, I want to:
1. edit the titles for (project info, client, skills, website, project description, and related projects).
2. remove “tags” line
3. move “Project Description” above the social media icons.
4. add comments below “related projects.”
Your usual quick response would be helpful since I am late on this project. Thanks
One more question- how do I get the hero image to be below the header so the image is not behind the header like this: http://goodlayers.com/. Currently, the image/content is behind the header row.
NOTE: I still want the header to be sticky and resize when scrolling.
Unfortunately, for these questions, I’m afraid now you must renew support and submit ticket in our support site. Our supporter and the dev will guide you from there.
Ok, I understand. I will purchase support if the following is possible:
1. it’s possible to add social media “share” plugin for each post on this page: http://demo.goodlayers.com/musicclub/blog-full-without-sidebar/.
2. can a blog post have multiple images,and if so, then will it display as slider on this page: http://demo.goodlayers.com/musicclub/blog-full-without-sidebar/?
If the answer is yes, then I will buy support, let me asap! Thanks.
Sorry for late reply.
I just asked the dev about those. Unfortunately, nope, I can not do both of it. In this case, you have to hire a coder to customize it directly.
How do I change the H6 typeface? Currently, all the headings are assigned to only one typeface, it should be made flexible so that the typeface for each heading (H1, H2, H3, H4, H5, H6, H7) can be changed to something else.
In this case, you have to edit via the code directly.
what code, can you be more specific? Thanks.
Most of these(title of element in page builder.) are in ‘include/function/page-item.php’.
But if you need specific guide, as mentioned before, please extend the support and submit ticket in our support system.
the video/image to lightbox opens behind the header and makes it difficult to see the top part of the video/image. This is a bug and shouldn’t work that way. How do I fix this?
hey, here is another issue that has nothing with purchasing a support or not: the button in the stunning text reloads the same page. when I changed the url ”#” the button disappears. My main issue with this theme is that the little things don’t work they way they supposed to that’s why you get a ton of questions. I have spent about two hours trying to fix this little issue to no avail.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $23.60
Power Elite Author