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Hello, is there any way to access the info about support requests done by other users? I found no information in the forums (https://premiumcoding.zendesk.com/forums).
I wonder this, because I have the same questions that have been made before by other users.
Just to know, anyway I will ask via firstname.lastname@example.org.
Thanks a lot!
this is our forum:
I would like to buy this theme but one question are there anyway to add multiple songs in one products page?
you can use shortcode and add songs to descriptions.
I am highly interested in buying your theme, but i want to know if your theme supports as a stand-alone or with a plugin the possibility for me to make a website where people can upload their items (music/cd’s) so that other people can buy them, rate them etc and in the meantime me to getting a part of the money (2% etc). I want people to be able upload their items as well!
theme supports all feature which is supported by WooCommerce. This is not one of them. Sorry. Maybe there is some plugin to achieve what you need.
Hello, I need some help with your theme. I´ve buyed “Musica” and I liked to know what files do I have to edit to change in the Home the titles “Our lasted posts”, “Our major brands” and “Recent Porfolio”, because I want to edit it in Spanish.
Thank you very much,
you can change this in theme admin under tab Translation.
Fantastic! Thank you for your speed answer!!
Enjoy the theme.
hello again, gljivec, I´ve created a product. It´s ok in the home, but when I click on, it appears the following message
Fatal error: Call to undefined method WC_Product::get_gallery_attachment_ids() in /var/www/vhost/ofergo.com/home/html/wp-content/themes/musica_woo_2.0/woocommerce/single-product/product-image.php on line 64
You know why? I haven´t touch any file of the theme. I hope you could help me, thank you
you are using theme for WooCommerce 2.0, but you have installed WooCommerce 1.6. use theme zip musica_woo_1.6.
ok, thank you again!!
Hello gljivec, my site is almost ready, but I´m not able to change the link of “Login/Register” on the TopHolder. What is the file I have to edit? My objetive is that when I click “Login/Register” go to /wp-login instead /Myaccount. I´m not using the Woocommerce plugin (it´s installed but inactive), because I´m using portfolio, no products. Thank you
for support please write to email@example.com.
Hi, can I make a image gallary for each portfolio project?
Also, if I currently want to use the website as a catalog, can I disable the shop cart, and keep the wishlist, I meant add a “wishlist”?
making a gallery in posts/products is done like described here:
you have a catalogue option in the plugin. For further support please write at firstname.lastname@example.org
Thank you for your reply.
Just want to clarify that it is multiple-image slider, right? not just two images…
also is there an option for the type of the slider, or is there a default type like in the demo?
this is default slider. You can add more then 2 images.
Hi, thanks for the reply. I have made a purchase. Everything works great.
I have two questions regarding using the IOS slideshow template:
I want to have three potfolio sliders on the home page (instead of one) for defferent catagories… How do I add two more, as I have only one at this time.
Also what can I do if I want to move the three information boxes down to the end of the home content page, just above footer area…?
Thank you very much?
I opened a ticket in the forum. For future info: is it quicker to get an answer here or in the forum? Do not want to be double posting in the future
Theme activation results in:
Parse error: syntax error, unexpected $end in /home/callalah/public_html/wp-content/themes/musica_woo_1.6/includes/menu.php on line 17
Love the work. I am very interested in purchasing this theme, and have some quick questions.
1. Can I have more then one track on the album page?
2. Can I have my own button graphic link where size and colour is?
3. Can the menu move with scrolling, and not be static?
4. Is it possible to have a download button for each track in the player?
I want to make a free album audio site, and not use and shopping plugins like woocommerce. It will be for personal audio clips so it will be free. Appreciate your time, and help!
if you don’t need WooCommerce check : http://themeforest.net/item/rock-palace-a-responsive-music-wordpress-theme/3908213
I like this template because it has the albums coded in. I don’t mind purchasing this one, and just not using woocomerce. Unless you have demo data that you can send when I purchase it to look like this one. Would you be able to answer my questions below?
Appreciate your time
if you wish to have album like this one you will need to use WooCommerce
1. you can add additional track via shortcode
2. you will need to make some customization
3. this would require some small change in css (I ca help you with this)
4. inside the player you can’t have download link. You can use one of shortcode butons and place it under player.
Awesome thanks!. Ok, so I will purchase this one. I don’t want people to pay for the albums they will be free. Is this possible to take price off, and just have the download button with WooCommerce?
you can set external link if this helps.
Hello, i got a problem with the search form, i put one in the front page and when i search this error appear:
Fatal error: Call to undefined function get_header() in /home/content/73/9985273/html/optimanufacturing/wp-content/themes/musica/category_template1.php on line 1
please help me up
p.s. upgrade to latest version.
is it possible to sell separate mp3 files within the same product ?
Example, if a CD has 10 tracks, is your theme able to sell only some specific mp3 or customers need to purchase the entire cd/product ?
you can setup product for each track.
thanks for your quick reply and what about if I need to attach more mp3s to the same product ?
you can add more players via shortcode.
thanks and can I also add more “add to cart” button for each mp3 ?
no, this can’t be done by default.
that’s a pity… thanks for your support… and good luck with this great template
Hi, I’m wanting to use the WooCommerce Dynamic Gallery plugin for my product pages. I have a link here http://demo.standtalldesign.com.au/demo/product/starboard-sup-widepoint-810x32
You can see it has a glitch. I think it’s not fully compatible. Can you please help me make it work properly. I asked the support to the plugin and they said you would be the best help.
Thank you for your prompt reply.
if you wish to have diffrent Gallery you will need to contact plugin creator and ask him for custom work.
Hi, I’ve contacted the plugin creator and their response is this… (a very interesting point indeed)
“My suggestion to you is that you contact your theme dev again and ask them what they are doing about making your theme WooCommerce v2.0 compatible. If they are advertising that it is WooCommerce Compatible then they should be doing that right now – If they are they can fix their product page code at the same time – we will give them a copy of the plugin to do their testing and bug fixing with.”? They are excellent at their responses and really are wanting to work with you on this.
Looking forward to your prompt reply.
our theme is Woo 2.0 ready .
If theme doesn’t work with one of the plugin then this can be changed, but it will require some custom work. Like I said we use custom template structure for displaying images. We have slider and under slider we have thumbs. If you don’t like this then you need to find someone who will change this for you. You get what you see on the demo page.
I like your theme and i want to purchase this theme,
I would like to know, is there in the theme the possibility to create price tables and requirement tables?
not by default. You will need to find some plugin.
Hi, in regards to the home page with the full slider. I have a video in one of the slides that doesn’t get to finish before moving onto the next slide … I don’t want it to move on until the video is finished… can you please help? The example you have doesn’t move on until finished.
Thank you for your prompt reply.
The theme is excellent so far.
Hi there. Tried purchasing this item but couldnt. It says PayPal can’t be used for this merchant. Please help i really want this theme. Thanks.
you will need to contact envato support for this issue. I realy can’t help you with this.
Ok bro finally got it sorted New prob just rose; I cant seem to change the heading font in the options section. Looks like it doesnt want to refresh although ive changed the font from the options menu, under the typography menu. Please do kindly advise on what to do thanks. Awesome theme btw.
On some settings it requires to save the settings twice for the typography changes. If it still doesn’t work then for further support please write an email through the contact form on my profile on Themeforest:
Now with woocommerce 2 released will you document the best way to install the v2 template over a 1.6 install.
delete old template and install new one
Hi – is it possible to change the colour/background of the header bar but leave the body colour/background as it is?
I would like the header bar to be white/white background textured image and the body of the site to be black/black background textured image…. any help or advice you can give me would be great
you would have to change that manually via the CSS. I can help you with that after the purchase if you send me email through the contact form on my profile.
Nice Template! Congrats!
And its WPML ready! Wonderful!
How does the site work with the music? i mean…. where i would have to upload the songs…. and will they be securely saved?
you create digital product and when customer buy your song and pay for it, he gets download link, which expire in few days.
Hi, I altered my template settings and made a backup true theme options. When I install the latest version can I still restore this?
yes you can restore the settings if you made a backup (this will import the theme’s options settings).
Hi, I have bought this theme and it works fine. But i have a few problems.
1. When I place the search bar in the top category widget area on the shop page it doesn’t fit in the box properly.
2. When I upgrade my WooCommerce to 2.02 and then install the Musica Theme which supports WooCommerce 2.0 I get the message
“Your theme does not declare WooCommerce support – if you encounter layout issues please read our integration guide or choose a WooCommerce theme.”
What the fix?
the message simply means that this Theme is not from Woo team that made the WooCommerce plugin. It only means that will not able to get support from their team. Instead you will get support for our Themes from us.
As for the question number 1 please write to email@example.com with the url to your site.
Info: on the single product page are the Product Tabs not working with WooCommerce 2.0.
tabs works just fine with WooCommerce 2.0.
p.s. If you need help first post with the account that you have bought the theme.
Hmm strange.. I did not buy this theme, but my client did. Can I mail you the license-code so you can look at this issue?
your client need to mail me via contact form on my profile.
Oke will do, thnx in advance.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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