72 comments found.
Will we be seeing an update for this soon?
Hello and thank you for your interest in our theme.
We are working on it. Please, wait and you will be notified in your inbox as soon as a new version will be ready.
I used the musicflex demo importer and everything worked fine. I have updated pages with our own data. I notice, however, when I load the home page, I see the Musicflex logo flash across the screen as the page loads. www.cranstondean.com How can I remove this.
Hello and thank you for purchasing our theme.
To remove the loader, log in to the Dashboard and go to Theme Options > General > Page Loader, and select OFF. Then, Save changes, and you’re all set.
Thank you, that resolved it for me.
I recently purchased MusicFlex theme and after installation, I get a message that WPBakery Plug In has an update available. I am unable to update it because it comes as part of your license. When will you be able to update WPBakery?
Hello and thank you for purchasing our theme. The WPBakery Page Builder plugin is updated with the theme. Please, wait as the new theme version will become available soon, including the latest version of the builder. However, don’t hesitate to work with the builder as the current version includes all the functionality and the features and is safe to deploy.
Thank you. I look forward to seeing the new theme.
Very good design, very adaptable, for music it is great. But recently the WPBakery Page Builder editor asks to upgrade to a paid version, you should check it out!
Hello and thank you for the kind words.
No such thing has come to our attention. The version that comes with the theme will never ask you to upgrade to a paid version unless you are looking to activate features like the Template library.
In any other case, you can continue using it for free. The only “limitation” is you need to wait for the next theme update for updating to the latest version of the builder. Yet, the theme has been updated regularly, and if you update the theme you should be having installed the latest or at least the previous stable version of WP Bakery Page Builder on your installation.
my site is not supporting on iphone 13 and 14 Music Flex Drummer site kindly help sir.
Hello and thank you for using our theme.
We need more information to provide you with a valid response. For better results, we recommend contacting us via our support desk. Create a new ticket, providing more information regarding the problem and we’ll check it out as soon as possible. On your ticket, please include the browser you have been using while noticing the issue, the exact URL address, and if possible, a few screenshots of the page,
Where do you actually add music or is it all links?
Hello and thank you for purchasing our theme.
You can add your full tracks or samples directly on your site. You only need to upload the track like any other file to the Media Library of WordPress. To save bandwidth, we recommend using a compressed format like MP3. After adding the tracks, copy the address of each file. Then, go to Dashboard > Releases and edit a release. Then, go to Page Options. On the Content Basics tab look for the Track List section. You can add a new track and configure its settings at this location. On the Preview Track URL, you can add the address of the track. Not that, you can also use external URLs on the field.
Why don’t releases show track info and links when using PHP8.0, but it works fine with PHP7.4?
Hello and thank you for using our theme.
We are still working on some minor issues and a new theme package will be available shortly. It will be fully compatible with PHP version 8+. Until then, you can keep the site running over PHP 7.4 which is still considered safe and performing great.
If you have any more issues to report, we’d appreciate it if you contact us via our support desk and send us additional information like browser type and a screenshot of the page in the error state.
hi, i finished my local version of the web, a nice theme 
i like it…
but when i upload to my hosting, have a problem with perthora lib
something like that
Warning: Invalid argument supplied for foreach() in /home/todobunk/public_html/wp-content/themes/musicflex/includes/core/features/module/icons/module-icons.php on line 131
Do you know what is the problem? 
You can check on my web todobunkers.cl
thnks for the support
the problem is with font library “Font Awesome 4.7.0” i try to desactivate all plugins and reset the options but appear the same problem … in muy local, in the section advanced->icon library appear the library, but in the server page, it dosen’t
My mistake i imported the bd again and works correctly, how delete this question? xd
Hello and thank you for purchasing our theme. According to your last message, everything is working as expected. We wish you have a nice time deploying with Musicflex. Your message can not be deleted (at least not by us). Moreover, it can be used as a reference for other users. Let us know if you have any more questions.
Hello. Does this theme enable updates for the WPBakery Page Builder plugin?
Hello and thank you for your interest in our theme.
WPBakery Page Builder is included with the theme package. Every time we release a new theme version we provide you with the latest available version of the plugin.
The reason is, we have created special styles and functions for WPBakery Page Builder that we need to inspect and validate every time a new version becomes available.
Hence, updating the theme via the Plugins section of the Dashboard is not by default activated. If you need to update it manually, you need to get a separate license from WPBakery and enable the plugin update method.
This way you can work together with WPBakery on resolving any compatibility issues. However, we don’t recommend going in this direction.
The included version not only is safe and full-featured but is guaranteed to work out of the box with the theme. For any issues you may come across while working with the plugin, we can help you to sort them out and continue with your project. And, you don’t need to spend more money (unless you need some of the advanced features the Premium version of the Page Builder might offer).
Hi. love this theme. i almost ready, but, just i need to finish the index page.. but, there is the code of the example you have in your web? of the rockband? thnks
Hello and thank you for purchasing our theme.
Thank you for your kind words. We need more information to provide you with a valid response. All the available pages of the Rockband demo of the Musicflex theme are published. Please, let us know which page exactly you need to finish so we can advise.
i dont know how you make the triangles tab in de index page… i put color in triangles on my pages, but, it dosent work, dosent save the colors :c
Thank you for the clarification. We are interested in taking a look at the installation. Please, visit our support desk and open a new ticket. Make sure you provide us with access to the website so we can investigate. https://plethorathemes.zendesk.com/
ok.. but, im working on my local
You said “All the available pages of the Rockband demo of the Musicflex theme are publishe” but, its just to view, there is in somewhere the posibiliti to download the example you have? or not? thnks
Hello again.
To import a demo go to Dashboard > Tools > Musicflex Demo Importer and you should be able to review and import any of the available demos. Depending on the demo you choose, you may need to add and activate a few more plugins.
If you face any issues don’t hesitate to contact us.
I have recently purchased this item and am highly disappointed. It is impossible to replace the background image since WPBakery does not work for the Header, I have designed almost everything and the image of the drummer is still stuck there, and the support indicates me but the problem is not solved. I do the right thing but nothing, I would like to return the product and receive my refund. I have designed other websites and I have never reneged so much.
Hello and thank you for purchasing our theme.
We understand your frustration, it’s really annoying to delay your work because of something not going as expected. However, this is typical in website development while working with a mixture of open and proprietary software
While our conversation at the support desk remains unfinished, you’re posting this message in the public forum. You are definitely entitled to request a refund like any customer and we encourage you to proceed to apply for one.
Nevertheless, we believe you haven’t given the time to resolve the issue. Having designed other sites should have taught you that there is no “easy solution” to the problems. WordPress is an open platform in which everyone can create a unique configuration, hence, every site can have different types of issues.
Additionally, our response was immediate. Your original request was on Saturday 22.21 and you received our first response in about one and a half hours on the same day (evening to be exact). The discussion continued the next day. We are sorry for not being able to respond earlier today, we are trying to serve multiple requests at the same time. Moreover, the official response time is between 1 to 2 working days. That means you’d have expected our first response this morning or even tomorrow.
We strongly recommend allowing to finish the conversation at our support desk and we assure you we’ll find the solution to your problem, even if it’s not related to our theme. After all, you have spent so much time creating your site, you don’t need to waste it on a problem that one way or another, can easily be resolved.
Ok, I understand that they do their best to solve it, but I searched for so many possibilities, disabling plugins, and I did everything possible and the frustration prevailed, it seems that it will be impossible to solve, but I highlight your quick answers, but for a moment I feel that has no solution. WPBakery doesn’t let you edit that area and it’s impossible to customize. When one acquires a theme does not suppose this type of errors that do not let continue. Thank you in advance for continuing to try a solution, we’ll see what happens.
Hello and welcome back.
Thank you for understanding. Musicflex offers a variety of available configurations that might appear complicated when first reviewed.
The sooner you get familiar with the Theme & Page Options as well as with the WPBakery Page Builder you should be able to create interesting layouts for your content with a few clicks.
Currently, our support team is reviewing your site, and the sooner they have a resolution they’ll let you know. Please, check your inbox shortly.
They have already found the problem and the solution, it was not as they were indicating to me in the support, the image had to be changed from another side and it has already been solved. I just gave the support people admin access and they managed to fix the error. Grateful.
Do you have something that works for Elementor? I love the design by the way.
Hello and thank you for your kind words.
The particular theme is designed to work with WPBakery Page Builder. Elementor can work with the theme but you won’t be able to benefit from the shortcodes we have used to create the theme’s functionality. If you are interested in a custom implementation, please contact us via our support desk.
Hi, I am trying install the theme, but every-time i do that, it says the link has been expired. what does it mean, i just brought the theme.
Hello and thank you for purchasing our theme.
First, make sure you have extracted the theme package locally on your computer. If you are trying to upload the complete package, it will fail in every case. You need to use the musiclfex.zip file.
If you are using the correct file, It is possible the resources of your hosting environment are not sufficient. In particular, the maximum upload file size might be too small. That’s why WordPress never ends the upload and returns the message. You need to allow at least 64Mb to upload in order to complete the transfer.
To review the current status of the upload maximum filesize, check the Site Health of WordPress. If it’s too small, then you need to upgrade it. If you are not sure how to perform this action, send a request to your hosting provider and they will do that for you.
To change the upload_max_size you need to access the php.ini file and change the corresponding values. Another way is by editing the .htaccess file that is created while installing WordPress and adding a few lines like:
upload_max_filesize = 64M post_max_size = 64M memory_limit = 256M
A much simpler solution is to upload the theme file via FTP or via the file manager of your hosting account. Simply add the file directly to wp-content/themes/ directory and then go back to WordPress Dashboard > Appearance to activate it. We strongly recommend also adding and activating the theme child instead.
If you continue facing issues, please contact us via our support desk and we’ll investigate as soon as possible: https://plethorathemes.zendesk.com/
Hello, it would be great if in your next update you add support for sensei lms, since until now I haven’t been able to make it work. With other themes I have had no problem. Woocommerce also warns me of outdated templates and that I should contact the theme creator for an update. The theme is great and with, I love it, only not being able to use sensei lms makes me a little sad.
Hello and thank you for purchasing our theme.
We appreciate your kind words. However, we haven’t tested the particular plugin with Musicflex and we don’t officially support it. We mark down your request, and we’ll consider testing it for a future release. For the time being, we cannot guarantee it will work nor we can exclude the case you can make it work with a few modifications. Some small theme customization may be required, but still, we can’t advise as we haven’t used the plugin. Regarding the templates notification, you can ignore it until we ship a new version of the theme. Or you can fix it immediately using this small guide https://woocommerce.com/document/fix-outdated-templates-woocommerce/
Update is not pushing the update for WP Bakery or any other plugins associated with the theme.
Hello JodyWhitesides2,
If you have not received any update admin notifications, you may initiate the update process by visiting the Appearance > Install Plugins admin screen.
If you still have issues with it, make sure that you get a fresh download via Themeforest and proceed again. If you still have issues, make sure you open a ticket at https://plethorathemes.zendesk.com ( we will have a look at your installation, even if you don’t have an expired support license ).
Thank you very much!
Ended up having to delete the theme, and associated plugins, then reinstall all of it for it to work.
Hello again,
We are glad you fixed this issue. Damaged downloaded files happen to be a frequent issue. Unfortunately, as authors, we cannot do much about it.
Thank you very much!
Hi there. I’ve updated to the latest version of the theme but it doesn’t seem to have updated my WP Bakery to the latest version like it normally does. Any ideas?
Hello CFrays
If you have not received any update admin notifications, you may initiate the update process by visiting the Appearance > Install Plugins admin screen.
If you still have issues with it, make sure that you get a fresh download via Themeforest and proceed again. If you still have issues, make sure you open a ticket at https://plethorathemes.zendesk.com ( we will have a look at your installation, even if you don’t have an expired support license ).
Thank you very much!
Thanks so much for the speedy response. The above solution worked just fine.
Is this theme abandoned? Hasn’t been an update for some time.
Hello and thank you for using our theme.
No, we are still maintaining the theme. We have only added it in a secondary release channel due to reduced demand. Currently, we are working on the update and soon we are going to release the next version. Stay tuned!
Not impressed – I submitted a ticket and applied for a refund also! It says it is compatible with Elementor (as at 22.04.2021) but after purchase I installed it and it only supports WP Bakery. When I try to use Elementor I only see broken stuff. I build websites for clients with Elementor and this theme is a waste of time. Arnaud Brunel – https://arnaud-brunel.com
Hello and thank you for purchasing our theme.
We can see your point and we have already pushed your request. However, we’d like to note that the theme is compatible with elementer. What happened is, you tried to use Elementor with the imported content which is original created with WPBakery Page builder. In this case, you run into the shortcodes in simple text format, practically unreadable and certainely not usable for Elementor. Still, anyone who needs to use our theme with Elementor plugin, can do that but they have to create their own design elements.
Hi just purchased template and am using the Video landing page. How do I get rid of “Musicflex main demo” when the page loads? Thanks
Hello and thank you for purchasing our theme.
To change or turn off the page loader log in to the Dashboard and go to Theme Options > General > Page Loader. All the options are self explained.
Is there a way to get the Archive View Posts: to show iframe content that is at the top of a post? For some reason Archive View is erasing iframe content from a post, but shows just fine in a Single View.
Hello and thank you for using our theme.
This is the way it was originally designed. In particular, the blog listing is designed for the post summary to appear in a limited area, defined by the featured image, in which an iframe wouldn’t fit or the preview would be very poor.
