12 comments found.
Hello Team-ThemeRex,
First, thank you for this great theme.
I have problems with the siteicon. I’ve changed it several times under appearance>logo>site icon but it still shows the old icon on safari (desktop and mobil).
Do you have any suggestion how I can fix this problem?
Regards
Hello,
Thank you for contacting us!
To investigate your issue additional information is required. Could you please submit a support ticket at https://themerex.net/support/ and get qualified assistance?
Thank you!
I got this from Envato Elements. Unfortunately there is no purchase code.
According to the Envato Elements policy, items downloaded on Elements are not supported. However, we highly value our customers’ requests and understand your need for assistance. To get more details on how to obtain support, please submit a ticket with the name of the theme to category “Pre-sales Question” at https://themerex.net/support/
Regards.
do i need to buy a licence for Elementor if i want to use this theme?
Hello,
Thank you for contacting us!
The theme is built with Elementor free version that is included in the package. Elementor Pro is not required.
Regards.
I noticed that the website doesn’t offer “Gutenberg Optimized”... How come and what’s the benefit of not having it?
Hello,
Thank you for being so interested in our theme!
Muzicon theme is Gutenberg Optimized as all our themes. It is compatible with Gutenberg page builder. You can create new pages using this editor, though you can still use pre-built custom header and footer layouts with Elementor.
There was some mistake in the item description. We really appreciate you bringing this to our attention. Now the information is accurate.
Regards.
Hi,
First, thanks for this template.
I want to add an option to get free ticket (100pcs per event) on each event on my website. How can I ? I dont find the plugin or option into the theme for add this option ?
Regards
Hello,
Thank you for getting in touch with us!
The theme uses WooCommerce for ‘Buy-tickets’ option – https://muzicon.themerex.net/buy-tickets/ You may show tickets at $0 price. Alternatively, feel free to integrate the Event tickets addon with the theme to have a free or paid registration for events – https://theeventscalendar.com/products/wordpress-event-tickets/ If there is a need, our Customization studio can apply additional stylesheets for plugin full compliance with the theme. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Ok thanks, I post a ticket on support, I add some question too. Please check & thanks
Hello, First of all I wish you a very happy new year. I would like to know where I can find the 404 page to modify it. I can’t find it anywhere in my dashboard. Thank you in advance for your feedback. Sincerely
Hello,
Thank you for choosing our theme!
Feel free to find 404 page settings under Theme Panel > Theme Options > Header – https://prnt.sc/Zof7kc28gKTC The content is modified under skins/default/templates/content-404.php
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
hi i bought the product then i deleted the theme and reinstalled it because there was an error on the site but now it tells me Theme is not activated! Reason: This purchase code is already in use on a different domain. If you want to activate the theme, purchase another license. If you feel you received this message by mistake, check this guide: https://themerex.net/wp/purchase-code/
help
Hello,
Thank you for choosing our theme!
We’ve reset your license key, you may use it again. Before any manipulations that will require re-entering the purchase key even on the same domain (e.g: WordPress reinstallation or cleaning the database), you may disconnect the domain under Theme panel > Theme dashboard > General tab. – https://themerex.net/wp/purchase-code/
If you accidentally remove your WordPress installation without purchase code disconnection, please use this 1-time disconnection service – https://deactivate.themerex.net/
For any further questions, feel free to create a support ticket at https://themerex.net/support/ Our support team will gladly assist and guide you.
Regards.
I get a 404 error page when trying to import the demo content did the xml file move locations?
Hello,
Thank you for contacting us!
Most likely, the problem is related to the 3rd party plugin “One click demo import”, you should deactivate it to avoid any issues with the built-in import tool. Our theme includes a simple One-click demo data installation, which allows your site to look exactly as on the theme demo – https://muzicon.themerex.net/doc/#installation_demo_content
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
looks STUNNING!
Great Work,Congratulations GLWS
We appreciate your feedback. Thank you!
Congratulations GLWS
Thanks a lot!
This Theme and demo lookin’ Fire!!
Thanks a lot for the feedback!
Great Work, GLWS!!!
Thank you so much!
