Update information please click link view details.
Hi, where do I download the Visual Composer update please? I’m running into all sorts of problems without updating it.
Please check the post get details on support forum:
How could somebody add short code below blog template (Template) but not into footer…
Hi, we didn’t found you purchased our theme, please first purchase it get license then contact us get support.
Parse error: syntax error, unexpected ‘function’ (T_FUNCTION) in /home/locosurf/public_html/wp-content/themes/mx/functions.php on line 60
unable to even view the site or login to dashboard????
Do you have any plans to introduce new template any time soon? I have been monitoring this theme for the past 3 months and compering with others. Your work is pure and done right from beginning. This template is hidden jewel for amateurs and pros combined at every aspect. No bugs, perfect coding, easy to drive with your video documentation and PC, tablet or phone all of them love you.
hello i have a question about your themes.if i buy your themes can i use in localhost before i host in server with a domain ?
Yes, you can use it in localhost. Thanks.
we are trying to update the system to the latest update (As we are having issue with Visual composer) but even tho we do the update our theme is still stuck on 4.3 why is it not taking out update, we are validating our license? Please help me.
Please login support forum view the post about update plugins.
Hello , I have my mega- menu does not work I really need help, I left you messages on my ticket # 830036 , Help me please
Hi, we had check and reply your ticket, please check it.
Parse error: syntax error, unexpected ‘[’ in /home/hollysca/public_html/wp-content/themes/mx/inc/penguin/modules/penguin-megamenu.php on line 66
Getting this error even after update. Site is pulls up fine when mx theme is not active. What can I do?
Looks your support has expired, please first renew support then post your question on support forum, our support will help u.
Hi getting this error on site Parse error: syntax error, unexpected ‘[’ in /home/hollysca/public_html/wp-content/themes/mx/inc/penguin/modules/penguin-megamenu.php on line 66
I see someone above is also having the same issue after an update.
What needs to be done to resolve please?
If you do not mind me saying if this were a general support issue I would gladly renew but I do not need support in that sense. It would appear as other users have mentioned the above problem and it appears this is born out of a theme upgrade.
Out of courtesy seeing as it is something you have done would it not be prudent to put a sticky post on here to help those who need it?
I would still like a response to the above.
This my code problem
PHP Parse error: syntax error, unexpected ‘[’ in /home/eyebolttesting/public_html/wp-content/themes/mx/inc/penguin/modules/penguin-megamenu.php on line 66
OK went into FTP and changed MX theme to MX-off and Wordpress reverted back to backup theme. I could then see my site and could login. Also contact host provider and they have told me this is a theme issue not a host issue. Can you help resolve please. URGENT
It’s host software version problem, please first renew support then post your question on support forum, our support will help u.
Hi thanks for responding. I have put something in the support forum. One last thing before I go to host what software version are you referring to? Is it the php version
Please first renew support get help.
I’m interested in buying this theme, but there is one problem that I hesitate to buy it
In this page http://www.themefocus.co/mx/demo/product/lattice-trousers
In the case of zoom images, unfortunately, does not happen switch between thumbnail images.
It’s maybe demo used plugin is old so appear the not switch problem, as test it’s works.
Have you noticed that the category and tags page shows blank page, please?
We have updated the theme to latest but the category and tags page show blank page on Chrome but it works fine on IE. You can check by https://www.webdux.com .
I just want to tell you it’s a theme problem with latest WordPress
It’s your site setting problem, please first renew support then post your question on support forum, our support will help u.
I love that your demo offers so much insight into your product. I am very interested in this and it seems to be far better than any other I have seen, or purchased (unfortunately for me). However, since I have now found you I do have some pre-purchase questions.
1) Is it possible to have a login within the website for salesman, so that their client sales can be monitored/tracked more easily (without them being able to log in as admin/moderator)? For example, a salesman is on location with his tablet/laptop showing the features of the product and the client is interested. Sales logs into a particular portal where they can input contact and sales information which will send the company, salesman, and purchaser receipt of transaction. If it’s not possible, but you know of a way/template, etc I’m all ears.
2) Is it possible to have an area where I can allow a downloadable press kit for the media? For example, the news is interested in covering this product as a story. There is a media area where they can download a zip file (or something like that) that includes a short video, pictures, and information on the product etc. If it’s not possible, but you know of a way/template, etc I’m all ears.
3) I would assume so, but I should ask: Can I keep particular features off/hidden, like the “shop” menu dropdown (and other features I don’t need)? For example, I would just want “Home” “About w/FAQ” “Team” “Features” “Contact”(It will not be that kind of site).
4) Do you offer in depth customization beyond what is offered in this package?
Hi, as your question, it’s need depth customization for the theme, we’re provide custom services. If you need please contact us.
I cannot create a ticket because I am a pre-purchase client as mentioned above. I need to know if these particular things are able to be done with your theme, or not. Please let me know. Here’s an example of answers:
1, 2) Yes it is possible but with customization coding.
3) This is offered in the package itself.
I am guessing those would be your answers, but I would like real answers and not a redirect to a place where you know I cannot get answers. I am on the verge of buying your product but without clarification I will not be purchasing your theme. Please give me a way to contact you and verify pricing for any customization as well. The details of what I want done have already been listed and for an expert like yourself I am sure they will be no problem to implement. If you can help me with this very simple Q&A now I will have custom requests and work available for you for a long time.
it was 3 days ago, but my ticket #545644 wasn’t answered. annoying. I can do nothing
Sorry about support delay, here have a support team holiday until June 21th, them will quickly check your ticket when back.
there is warning after update theme 4.9.5
Parse error: syntax error, unexpected ‘[’ in /home/sloki/user/k4079289/sites/benihpertiwi.co.id/www/wp-content/themes/mx/inc/penguin/modules/penguin-megamenu.php on line 66
and then I tried to replace penguin-megamenu.php to old version,. website can work normally but several function especially Visual Composer didn’t work well. So for a while, I still use penguin-megamenu.php old version untill your answer.
I need support asap,. thnx.
As your question, you just update your host PHP version > 5.4 will works.
thanks for your reply,. but sorry to say, my hosting have not php version > 5.4.
for a while, is there alternative solution? such as down grade theme to version 4.9.4 or older, that support for php 5.3.3?
if it possible, can you show me how to down grade to older version ?
Should I reinstall the theme with version 4.9 such as first installed? it mean I have to custom from beginning?
Our support had reply your ticket, please keep use ticket, thanks.
Hi. I installed last version but when I insert the API key + purchase code I get a blank page and site doesn’t work anymore. I need to delete the theme folder via FTP but if I try to upload back I get again blank screen. Thanks.
I know that my support expired, but I regularry bought the theme and now it seems incorrect to me that I can’t use it, right?
Please first renew support then send us a ticket with your site link admin account let our support help u check it.
we use Toolset types and layouts. It needs a bootstrap compatible theme. Can you look at this real quick and confirm your theme would be compatible with this?
Hello, how can i off responsive all? Prefer non-resposive menu. Thanks
You can check bootstrap about not responsive method. Thanks.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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