Johnthemes

Johnthemes supports this item

Supported

59 comments found.

Author doesn’t respond in timely manner. Theme is screwed on IE and Firefox (only works good on firefox) I am asking for refund.

Dear friend have given answer to your question. We review your site and see it right.

Any questions or problems please write to support.

Thank you

Is this theme WP 4.0 ready?

I’ve made changes to the theme options but nothing shows when I view the site. What do I need to do so all the stuff I am adding to the theme options actually shows????

Thank you

I got it to show. But now the “Text content” in “Content” in the “About Me” section isn’t showing. This is the content in the demo thats right above the “download” button and social icons.

Dear friend gladly help provide solution to the problem that is presenting your site.

Just write to the support and glad to help.

Write to: support@freedesigns.me

Awaiting your response

Greetings

URGENT PLEASE

I bought mycv wordpress template and I want to be able to click the header title/site title in the sample date as seen as ‘George Restirf’ text so it be used as main home navigation purposes. How can i do that, it seems a very simple thing is missing or I am missing something here

Dear friend’re here to help give solution to your question.

Just write to the support there will gladly help.

write to: support@freedesigns.me

Thank you

Hi, I created a menu and I am able to see it on a desktop but not mobile. http://www.jimrosenhaus.com/ Is it because I’m using pages as well?

Thank You Carrie

Dear friend happy to help in whatever you need.

Just write to the support, there gladly help him.

write to: support@freedesigns.me

Thank you

hi,

theme is not compatible with WPML ?? (multi language).

Thanks for support.

Please, support my request, I send u an e-mail but you don”t reply me.

Dear friend happy to help in whatever you need.

Just write to the support, there gladly help him.

write to: support@freedesigns.me

Thank you

I wrote you, I try again, thanks to reply.

The theme option doesn’t work, it doesnt save anything of my settings.

i found a file named mycv1.2 inside the directory of all files, but not in the instalation file for wordpress It works with this file

Dear friend happy to help in whatever you need.

Just write to the support, there gladly help him.

write to: support@freedesigns.me

Thank you

Can’t find Facebook Icon and my Social Links are not showing up.

Dear friend happy to help in whatever you need.

Just write to the support, there gladly help him.

write to: support@freedesigns.me

Thank you

Hi Johnthemes, I purchased this theme and was very excited to start creating my website.

I have to say that I’m VERY disappointed with the support so far.

Since I opened a support request with you guys 6 days ago, I’ve only had 2 replies. One asking me if I read the theme documentation and the other to provide login credentials to the wp-admin. At this rate it can take weeks to handle my support request.

As part of the regular license agreement, you provide 6 months support. Is this how long it will take for future support requests? If yes I rather have a refund and buy another theme.

Dear djuniverss

I have reviewed your case with stand and they tell me that you made a request to create a separate blog on your site, which is not currently available on the subject. Anyway the support team told you that would help you create what you ordered, but you must understand that what you ask is not in the squad and although this support team will help you do what you need.

Please give the support team you need time, you will access data sent to your site two days ago.

They will help you as fast as possible.

Thank you

Hi Johnthemes,

If my request wasn’t supported why is there a section in the user guide to change the page “style”?

This section describes choosing different templates. In the screenshot you see in the template drop down a “Blog” entry. If templates are not provided with this theme by default maybe you should remove that section from the user guide.

Thanks for creating the Blog template in my theme.

It is a pleasure to help you with your needs.

If you need further assistance contact us and we will gladly help you.

Thank you ;)

Hi Johnthemes,

I opened a new support request (3 days ago) regarding child themes. I did not get any reply.

Child Themes are supported as per your user guide. Please advise!

Dear friend I have personally reviewed the support and do not see any mail with your name.

We’re here to help, please write an email to the support and put in the subject “djuniverss”.

As we get your mail will confirm that we receive.

Awaiting your contact.

Thank you

My theme will not install in Wordpress. It says ‘style css. stylesheet not included’. Can you help?

Dear friend happy to help in whatever you need.

Just write to the support, there gladly help him.

write to: support@freedesigns.me

Thank you

sent you an email to support@freedesigns.me. please help!

Ok, you do not worry we help you gladly.

Thank you

I sent message on your email right now, I need support, contact form provided is not working with the plugin offered. Please, need help to solve – this is very important.

Dear friend support team will help you solve your problem. The support team will contact you as soon as possible.

Thank you

No dummy data. No response from owner. Want a refund.

Dear friend we have not received any mail his support. We ask that you write to the support team will gladly help them solve any problems you have with the theme.

Write to: support@freedesigns.me

Thank you

Hi, Does this theme have linkedin integration? How many skills and employment details can I add? Can I get to see the documentation? Can I add blogs and do seo using this theme?

Dear friend write to support them they sent documentation topic for you to see what you need.

Thank you

I am not getting what your saying…

ashi007

ashi007 Purchased

Where is the Demo Content file?

Hello, I am installing the theme and these 3 plugins are missing:

contact-form-7 wordpress-importer wp-google-maps

Where can I find these plugins? I paid for the whole theme, so I would like to use these 3 items as well.

Thank you very much!

I thought this was support? When do I get the missing plugins?

I am still waiting on a response…

The support team plugins sending you requested.

Thank you

I can’t re order the regions…is anyone else having this problem? I make the updates, save it but it still puts the New Region on the very bottom of the page.

Dear friend happy to help in whatever you need.

Just write to the support, there gladly help him.

write to: support@freedesigns.me

Thank you

Contact form is indeed not working. I just discovered this. Any solution?

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