360 comments found.
Greetings,
I was wondering why the visual composer plugin did not working after I updated my wordpress version (from 5.5.13 to 6.3.2) ? I have also updated my religion theme after updated my wordpress but it still not working. It just shown the button but when I clicked it nothing happened.
Thanks.
Hello, thank you for contacting!
There are no known issues with the latest theme version functioning. Please make sure to update plugins after the theme update (check Appearance/Theme plugins tab) and clear cache, it should be helpful.
In case the issue remains actual please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of it.
Thank you!
Thanks for your fast response. You mean clear the browser cache? And for the theme update is it correct if I replace my religion and my religion child files? or delete all the old files and extract the new one?
Thanks.
Hello!
Yes, clear your browser cache and/or use another browser/device to check your site after theme plugins are updated.
Thank you!
Hello again!
Speaking about the theme update – to update the theme download the zip-archive with the theme on your computer, unzip it and upload the new theme version on your server (please make sure there are no nested folders such as my-religion/my-religion). I recommend you to rename the theme version you used previously (for example name the theme folder “my-religion-old”), in such a case this theme version will be backed up on your server.
Besides don’t forget to update plugins as it is noted on the WordPress admin panel after the theme is updated.
Another way is to update the theme automatically. To update the theme automatically you should use the Envato Market plugin. After activating the plugin, click on the “Envato Market” icon from the left sidebar. To generate your Global OAuth Personal Token click on this link https://account.envato.com/sign_in?to=envato-api and login using your Envato Market login details. Please copy & paste your unique token into the Envato settings inside your WordPress dashboard and click on “Save Changes”. Once you have configured this properly, you will see a screen where you can install or update your already purchased plugins & themes.
Please note that in case you modified the theme files (theme code) and update the theme via Envato Market plugin changes that you implemented will be lost because the new theme version will overwrite the theme version you use at the moment.
Please make sure to use 1.4.1 theme version and 1.8.7 Content Composer plugin version.
We should note that personal assistance is provided via the tickets system. Should you have any other questions please contact us at https://cmsmasters.net/help-center/ and our support agents will gladly help you.
Thank you!
greetings, thanks for your fast response. I will try it first and I will give you an update. Thanks
You are always welcome!:)
Greetings, my apology it has been a while since my last question. I have updated my wordpress and also the theme (except the child) in a way you told me, but it seems there was no plugins update request. it says:
Plugins Your plugins are all up to date.
And the content composer stop working. Please help!
Thanks.
Hello!
There are no known issues with the latest theme version functioning and there is a need to investigate the problem you have from your end.
Personal assistance is provided via the tickets system – please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of it.
Thank you!
We have been using this theme on our website for years but suddenly there is no option for block coding. I purchased the theme again hoping that would resolve the issue but I still only see code instead of the previous block code option. Can you please help me?
Hello, thank you for contacting!
There are no known issues with the latest theme version functioning. Please make sure to use 1.3.9 theme version, update plugins and clear cache, it should be helpful.
In case the issue remains actual from your end please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of it.
Thank you!
Interested in your theme but first can i swap the modern footer and use in the classic theme?
Hello, thank you for contacting and for your interest in the theme!
Sure, you can easily set the Footer in a desired way via WordPress dashboard.
Should you have any other questions please feel free to contact us at https://cmsmasters.net/help-center/ and our support agents will be happy to help.
Thank you!
Your theme (My Religion) contains outdated copies of some WooCommerce template files. Could you help me with ?
Hello, thank you for contacting!
The mentioned notes aren’t critical but our developers are working on a corresponding theme update that will be available for download next week, appreciate your patience.
Should you have any other questions please feel free to contact us at https://cmsmasters.net/help-center/ and our support agents will be happy to help.
Thank you!
Hi. I used a gallery (Image gallery style) and although the images are clickable in desktop to view in lightbox style, in an large iPad they are not. In the iPad the the “open image in lightbox” setting does not work.
Hello, thank you for contacting!
The issue you have isn’t a typical one and there is a need to investigate it from your end. Personal assistance is provided via the tickets system – please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of it.
Thank you!
Hi, so when I updated the theme with the most recent release, I lost my customization for the logo size. Yikes! I forgot where you said the code was before. Can you tell me again where the code is for that to change it to a larger size, I would appreciate it. I reviewed the documentation again and couldn’t find it there either. Loving the theme!
Hello, thank you for contacting!
Personal assistance is provided via the tickets system. We’ve received your request and it is answered at the moment, please check your Inbox and Spam folders.
Thank you!
Hi thank you for the quick response. Can you re-email the response to me so I can fix it please. It did not come to my email. Thank you again! 
Hello!
Please check your Spam folder, the answer might have been sent there.
Thank you!
Hi. The map of the contact form is not showing again. Its only showing plain grey color. Also the countdown is not working when you select “Next upcoming event” in the widget. It only works when you select “Specific event ” meaning you have to manually be doing it.
Hello, thank you for contacting!
Google Map is a paid service and to use it for free there is a limit of map loads. I recommend you to generate a new Google Maps API key that will be used for one site only. Google Maps API key should be added here. The key can be generated here. Please make sure to activate the Google Maps JavaScript API and Google Maps Geocoding API. Also, there is a need to enable Billing on the Google Cloud Project at https://console.cloud.google.com/project/_/billing/enable
Speaking about the events countdown – the issue isn’t a typical one, on our demo site “Next upcoming event” setting is used and countdown functions correctly. There is a need to investigate the problem from your end – please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of it.
Thank you!
Is it possible to use the audio link section to link to a spotify episode?
Hello, thank you for contacting!
Audio link section isn’t supposed to function in a mentioned way as it accepts only direct links to audio files. You can add a Spofity track to a Sermon page using iframe from the ‘Embed track’ tab that can be added to Custom HTML Shortcode to achieve desired result.
Should you have any other questions please feel free to contact us at https://cmsmasters.net/help-center/ and our support agents will be happy to help.
Thank you!
Hello, Can someone help. I installed Elementor to make an update on my site. It ended up changing the content width from Full width. I have been trying to change it back to full width with no success. Elementor edit section is replaced with Edit Text editor. Can some help pls
Hello, thank you for contacting!
The theme comes with the custom Content Composer plugin that should be used for content adding/editing. We haven’t tested Elementor plugin functioning with the theme and thus can’t guarantee its compatibility, appreciate your understanding.
Should you have any other questions please submit us a request at https://cmsmasters.net/help-center/ and our support agents will take care of it.
Thank you!
Thank you, But please, the Content composer is not working, I clicked it several times with no effect. I have been editing content via text editor
Hello!
There are no known issues with the latest theme and Content Composer plugin versions functioning. Please make sure to use 1.3.7 theme version, update plugins and clear cache, it should be helpful. In case the issue remains actual from your end please contact us at https://cmsmasters.net/help-center/ and provide the link to your site and WordPress credentials for deeper investigation.
Thank you!
Hello, CMSMasters Content Composer plugin does not work after update. Please tell me how to solve it. Thank you.
Plugin version 1.8.2 My-religion theme version 1.2.9 This is wordpress version 6.1.1.
Hello, thanks for contacting!
The latest theme version is 1.3.6 and there are no known issues with its functioning. Please update the theme and plugins, it should solve the problem.
To update the theme download the zip-archive with the theme on your computer, unzip it and upload the new theme version on your server (please make sure there are no nested folders such as my-religion/my-religion). I recommend you to rename the theme version you used previously (for example name the theme folder “my-religion-old”), in such a case this theme version will be backed up at your server.
Besides don’t forget to update plugins as it is noted on the WordPress admin panel after the theme is updated.
Another way is to update the theme automatically. To update the theme automatically you should use the Envato Market plugin. After activating the plugin, click on the “Envato Market” icon from the left sidebar. To generate your Global OAuth Personal Token click on this link https://account.envato.com/sign_in?to=envato-api and login using your Envato Market login details. Please copy & paste your unique token into the Envato settings inside your WordPress dashboard and click on “Save Changes”. Once you have configured this properly, you will see a screen where you can install or update your already purchased plugins & themes.
Please note that in case you modified the theme files (theme code) and update the theme via Envato Market plugin changes that you implemented will be lost because the new theme version will overwrite the theme version you use at the moment.
Should you have any other questions please submit us a request at https://cmsmasters.net/help-center/ and our support agents will take care of it.
Thank you!
OH~ Thank you so much! It worked out.
You are always welcome!:)
Hello. In a recent comment (2 mos ago) you mentioned that CMSMasters Custom Fonts is available in the updated theme. I’ve updated the theme and I don’t see this in the plug ins section. My fonts have gone wacky in that anything I add (or even copy) changes that font to something I’m not choosing and are not obeying anything I choose. I’m thinking this has something to do with it? See this page: https://graceevfree.org/sunday-worship-resources/
Hello, thanks for contacting!
It is difficult to recommend anything without seeing the problem and investigating it from your end. Please submit us a request at https://cmsmasters.net/help-center/ with your WordPress credentials and our support agents will be happy to help.
Thank you!
Help! For some reason my layout on the home page is no longer FULL WIDTH. Full width is checked in the layout section. wtheck?! https://graceevfree.org/
Hello, thanks for contacting!
There are no known issues with the latest theme version functioning. Personal assistance is provided via the tickets system – please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of it.
Thank you!
Importing the demo doesn’t seem to work for me. I only get grey like images but not the real images as it appears on your demo page.
Hello, thank you for contacting!
The images from the demo site are copyrighted material and aren’t included in the demo content, it is written on the theme page on Themeforest. If you wish to obtain legitimate licenses for the images, please contact our support team at https://cmsmasters.net/help-center/ and we will provide you with the links to where the images can be purchased.
Thank you!
What about the settings because it seems most of the cms elements like subscriptions, countdown etc aren’t in the demo
Hello!
Personal assistance is provided via the tickets system – please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress credentials and our support agents will take care of it.
Thank you!
Request Timeout This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase ‘Connection Timeout’.
I get this all the time when I tried importing the demo manually or using the demo import feature.
Hello!
The issue is caused by the settings/limits used on your server. We don’t deal with server configurations and recommend you to contact your hosting provider with the problem, he should be able to help.
For correct theme functioning and demo content import please ensure that your server meets the requirements: PHP version at least 7.4.x, enabled directive “allow_url_fopen”, “FS_METHOD” – “direct” and the following minimum requirements for memory limits:
max_execution_time 300
memory_limit 128M
post_max_size 64M
upload_max_filesize 64M
max_file_uploads 128M
max_input_vars 5000
Should you have any other questions please contact us at https://cmsmasters.net/help-center/ and our support agents will be happy to help.
Thank you!
I can’t find post types in my project. So making it difficult to set up blog page. My countdown element and others are missing as well.
When I change the slug for profile, project, I get 404 when I try accessing the profiles and projects.
Hello!
Blog should be added to a page with help of the Blog shortcode. You can choose posts of which categories you’d like to display and set the Blog layout in a desired way.
Events view on our demo site (including Countdown functionality) is achieved with help of the Events Calendar PRO plugin. The Events Calendar PRO plugin does not provide a license that would allow theme developers to redistribute it, and this plugin extension should be purchased separately by end users. There is a note in the theme description that mentions that the Events Calendar PRO addon isn’t included in the theme archive because this plugin is prohibited for third-party distribution. Sure, the theme is compatible with the free plugin version also.
After the slug is changed please resave Permalinks (Settings/Permalinks tab) and clear cache, it should be helpful.
Thank you!
Thank you so much for the insight. It really helped me.
You are always welcome!:)
Please one last thing, I created a blank mailpoet form and this is how its coming. I did all I can but to no avail. Any head up?
https://i.is.cc/2tePTa6Z.pngHello!
Please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress credentials so that our support agents can investigate the issue you have.
Thank you!
I’m Having trouble finding an updated version of this theme, i bought this theme last year and my site is currently having issues due to needing an update. could you help me?
Hello, thank you for contacting!
The latest theme version is available for download on Themeforest. To update the theme please log in to the account from which the theme has been purchased, download the zip-archive with the theme on your computer, unzip it and upload the new theme version on your server (please make sure there are no nested folders such as my-religion/my-religion). I recommend you to rename the theme version you used previously (for example name the theme folder “my-religion-old”), in such a case this theme version will be backed up at your server.
Besides don’t forget to update plugins as it is noted on the WordPress admin panel after the theme is updated.
Another way is to update the theme automatically. To update the theme automatically you should use the Envato Market plugin. After activating the plugin, click on the “Envato Market” icon from the left sidebar. To generate your Global OAuth Personal Token click on this link https://account.envato.com/sign_in?to=envato-api and login using your Envato Market login details. Please copy & paste your unique token into the Envato settings inside your WordPress dashboard and click on “Save Changes”. Once you have configured this properly, you will see a screen where you can install or update your already purchased plugins & themes.
Please note that in case you modified the theme files (theme code) and update the theme via Envato Market plugin changes that you implemented will be lost because the new theme version will overwrite the theme version you use at the moment.
Should you have any other questions please submit us a request at https://cmsmasters.net/help-center/ and our support agents will take care of it.
Thank you!
THANK YOU SO MUCH!!!
You are always welcome!:)
Hi there, we use your theme for 5 years now and are very happy with it. Due to GDPR standards we’ve got to remove all Google Fonts and upload them locally. I’ve done this with Pagebuilders like Divi and Elementor Pro, but have difficulties doing this with your theme. The general way (copying code from google web fonts helper, uploading fonts via FTP in child theme folder and adding code in css style sheet) doesn’t seem to work with your theme.
I’d appreciate if you could add the subject of self-hosted fonts in your theme documentation, as this is something all European web designers need to do. Or is there a general tutorial of doing this with your themes? That would be of help as well.
Love from Germany, Janne
Hello, thank you for contacting!
At the moment the theme doesn’t provide the ability to self host fonts and remove the connection to Google fonts. However we’ll take into consideration the necessity of the desired functionality and release the theme update with the needed changes approximately within a week, appreciate your patience.
Should you have any other questions please feel free to contact us at https://cmsmasters.net/help-center/
Thank you!
Thank you so much!! Good to know that this really isn’t possible yet – I already doubted my own ability. 
And I appreciate very much that you consider to add this function within your next update! Until then I’ll patiently bare the unpleasant look of our site while it is loading the system fonts …
Most grateful, Janne
You are always welcome!:)
Hello!
Pleased to inform that the theme update is available for download. The theme update includes the CMSMasters Custom Fonts plugin that should be used to load the fonts locally, please install and activate the plugin. After the fonts are added please set them in the Fonts settings. Besides after the theme update please don’t forget to update the CMSMasters Content Composer plugin.
Should you have any questions please contact us at https://cmsmasters.net/help-center/ and our support agents will be happy to help.
Thank you!
Wow, that was quick – thank you so much!!
Hello. We’ve had your theme for about three years now, and are having an issue with the display of the logo (on every page). On the desktop, it’s fine, on a laptop, it’s cut off. The logo file is 650×650. The retina file is 1300×1300. NO idea how to address this issue. Help!
Hello, thank you for contacting!
The issue you have isn’t a typical one and it is difficult to recommend anything without seeing the problem and investigating it from your end. Personal assistance is provided via the tickets system – please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of it.
Thank you!
I am redoing my site. I have a clean install of WP. Nothing in database. Totally clean install. EVERY time I try to install the “Modern” demo… it installs the “Classic” demo. I have tried it 3 times. What is the issue?
Hello, thank you for contacting!
Thank you for pointing on the issue – the updated theme version that includes correct demo content is available for download on Themeforest, please use it.
Should you need our assistance with the demo content import please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress credentials and our support agents will take care of the case.
Thank you!
Hi, I have purchased My Religion theme, and installed corrrectly to WordPress 6.0.1. However, after activating the theme, and when clicking on Appearance/Widgets, it does not show any widgets, so I can’t move forward on the theme design, please help.
Hello, thank you for contacting!
The issue you have isn’t a typical one, there are no known problems with the latest theme version functioning. It is difficult to recommend anything without seeing the issue and investigating it from your end – please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you!
Hi. The visual editor has stopped working. I’ve updated the theme and plugins entirely. Any ideas?
Hello, thank you for contacting!
There are no known issues with the latest theme version functioning. Please make sure to use 1.3.3 theme version, update the plugins (check Appearance/Theme plugins tab) and clear cache, it should be helpful. In case the issue remains actual please submit us a request at https://cmsmasters.net/support/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you!
Content composer is inactive, despite clearing cache and updating he plugins, we are unbale to update our website with it, any lasting solution will be helpful. Thanks
Hello, thank you for contacting!
The latest theme version is 1.3.3, it includes 1.8.3 version of the CMSMasters Content Composer plugin and there are no known issues with the theme or plugin functioning. Please make sure to use the latest theme and plugin versions.
Personal assistance is provided via the tickets system – please submit us a request at https://cmsmasters.net/support/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you!
am using the latest version
The issue has been resolved. Thank you for your support
You are always welcome!
