Hello,

Your ticket should be updated with response. Please understand that our average response time is around 24 hours on weekdays and that our support agents are trying their best to answer all of our users in this timeframe.

Also we recommend checking our themes documentation here as well as many great articles, and video tutorials that might help you on the way developing your website.

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Hi there,

Thanks for taking an interest! Please check this article on our resources recommendations and check with your hosting if they can meet the recommendations.

Do let us know if you have any additional questions.

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Hi there,

We cannot see the screenshot you included unfortunately but please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.

Keep us updated on this.

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Its an elementor error i think happens when i edit a page -The preview could not be loaded. We’re sorry, but something went wrong. Click on ‘Learn more’ and follow each of the steps to quickly solve it.

Hi there,

Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.

Thanks.

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Hello,

Thank you for reaching us!

If you are perhaps running PHP 8.0 or PHP 8.1 on your server please downgrade it to PHP 7.4. We haven’t tested the theme with PHP 8.0 yet, however, this should be added in the future.

You should know that you can always turn to our support team and you are more than welcome to submit a request at our Help Center and our support team will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.

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Hi there,

Please note that any premium WP theme requires a bit more dedicated resources on your server, which is something that’s common among robust and complex themes such as ours. Recommended PHP Versions And Resources And How To Set Them.

You should try to import the content again, by following the steps from the following article: How To Import Demo Content Using The One-Click Demo Import Feature (Bridge Versions 18 And Older).

Also, you can try XML import: How To Perform The XML Import

If you need any further assistance with import we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hello,

Thank you for reaching us!

This usually occurs because ‘Globals’ settings in Slider Revolution cannot be imported so the breakpoints on the demo are set differently. Please try setting them as displayed in screenshot.

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.

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Hi there,

Thanks for writing in! If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Elementor doesn’t come with our theme, but it is compatible with it.

Let us know if there’s anything else!

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Hello,

Thank you for your purchase!

If you click on this link you could see helpful step-by-step guide on how to import demo content successfully.

If you still can’t handle this yourself, you could always submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hello,

Thank you for reaching us.

MyCareer is an Elementor-based theme which means that if you wish to replicate demo content on your end you need to use Elementor. If you need help with any theme-related problem, please submit a ticket to our Help Center.

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Hi again, I’ve reinstalled several times with Elementor activated and the demo content is still not loading correctly.

Hi,

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

Thanks for taking an interest, the theme does for sure support blog, so you can creat posts and list your post to a page for sure.

Please let us know if you have any additional questions.

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.

Thank you.

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Hi there,

Thanks for taking an interest in our theme. You can always add a blog list shortcode which will show your posts on a page and you can always set it to sort the posts by date.

Do let us know if you have any additional questions.

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Hi there,

Thanks for taking an interest. It is for sure possible to change the text to your needs within our theme options.

Please let us know if you have any additional questions.

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Hi there,

Thanks for taking an interest in our theme. This theme’s main focus is for a single person resume and we do not have the option within the theme to create a listing like a database where users can be charged to upload a resume.

Do let us know if you have any additional questions.

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.

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Thank you

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Hi there,

We are not no longer able to obtain the information on this particular font.

It’s either because our designers handmade the font or found a complete image on the web, or the designer didn’t specify the resources used.

Sorry for inconvenience, and thanks for understanding.

If there’s anything else, please submit a request on our helpcenter and one of our agents will assist you.

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Thank you

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Thank you so much

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