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I have submitted a request on QODE help center. # 239679.
Could you please answer the questions?
1. The typography font settings are blank, and I want the font to be consistent throughout the entire website and homepage layout. What font should I use?
2. I want to remove this line of text. “made with ♥ by qode interactive”
3. I want to remove the white background color from the navigation bar and arrange the hyperlinks as shown in the image. I don’t want it to take up the entire screen and have such wide spacing.
Your ticket should be updated with response. Please understand that our average response time is around 24 hours on weekdays and that our support agents are trying their best to answer all of our users in this timeframe.
Mikado Portfolio part of
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Can I install and use this theme on bluehost Basic plan?
Thanks for taking an interest! Please check this article on our resources recommendations and check with your hosting if they can meet the recommendations.
Mikado Portfolio part of
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I am unable to update the website contents after the php version is updated. Even the backend editor is not laoding also.
This is the theme error i am getting https://prnt.sc/rHtyg2OBOLJ2
We cannot see the screenshot you included unfortunately but please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
Its an elementor error i think happens when i edit a page -The preview could not be loaded. We’re sorry, but something went wrong. Click on ‘Learn more’ and follow each of the steps to quickly solve it.
Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.
Bought the theme, registered the theme, added plugins, increased PHP resources, followed all steps after a fresh install:
There has been a critical error on this website.
Tried it several times.
Thank you for reaching us!
If you are perhaps running PHP 8.0 or PHP 8.1 on your server please downgrade it to PHP 7.4. We haven’t tested the theme with PHP 8.0 yet, however, this should be added in the future.
I bought the Theme a Couple of days ago, I couldn’t upload the demo content (any of them) they all get stucked at 8% Solution ?
Please note that any premium WP theme requires a bit more dedicated resources on your server, which is something that’s common among robust and complex themes such as ours.
Recommended PHP Versions And Resources And How To Set Them.
You should try to import the content again, by following the steps from the following article:
How To Import Demo Content Using The One-Click Demo Import Feature (Bridge Versions 18 And Older).
Also, you can try XML import:
How To Perform The XML Import
Mikado Portfolio part of
Hey there, sorry I have finally got around to using this theme (love it btw!) after a long time. I imported everything seemingly correctly but the Revolution slider looks weird. Is this a setting in Revolution Slider or Elementor to change? See screenshot: https://prnt.sc/15h1wjl
This usually occurs because ‘Globals’ settings in Slider Revolution cannot be imported so the breakpoints on the demo are set differently. Please try setting them as displayed in screenshot.
Hello, the import of the theme does not perform, it stays at 64%, can you help me solve this please?
Thanks for writing in!
If you are somehow having an issue with the demo import we would kindly ask you to check your resources
as well as you can always try to import our demo content with our XML file
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Hello, Does the Elementor Pro plugin comes with the purchase or I have to purchase it alone ???
Elementor doesn’t come with our theme, but it is compatible with it.
Let us know if there’s anything else!
my goerge isnt loading like it showed on the site ??? please i need this for a project toady
Thank you for your purchase!
If you click on this link you could see helpful step-by-step guide on how to import demo content successfully.
If you still can’t handle this yourself, you could always submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Mikado Portfolio part of
I’ve just done a clean install of this theme. The demo content for SARAH variation is not loading as it did in previous versions. I do not use Elementor and it appears that the demo is dependent on this plugin. This was not the case in earlier releases?
Thank you for reaching us.
MyCareer is an Elementor-based theme which means that if you wish to replicate demo content on your end you need to use Elementor. If you need help with any theme-related problem, please submit a ticket to our Help Center.
Hi again, I’ve reinstalled several times with Elementor activated and the demo content is still not loading correctly.
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Hi , this theme support blog option ? ( for the James theme) Thanks
Thanks for taking an interest, the theme does for sure support blog, so you can creat posts and list your post to a page for sure.
I bought your theme, I installed the SARAH version, there are several bugs on the responsive version of the revolution slider. The theme is expensive, I expect a quality product and that the problem can be solved by you.
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.
On the George sample can the blog post be dynamic? I would like to show the most recent blog post.
Thanks for taking an interest in our theme. You can always add a blog list shortcode which will show your posts on a page and you can always set it to sort the posts by date.
Hello, Can we change the text near the photo? I mean red one, like circle.
Thanks for taking an interest. It is for sure possible to change the text to your needs within our theme options.
Is it possible to create a site of CV/Resume database with your theme, where job seekers can be charged to create CVs/Resumes and Employers can be charge to view the CVs/Resumes?
Thanks for taking an interest in our theme. This theme’s main focus is for a single person resume and we do not have the option within the theme to create a listing like a database where users can be charged to upload a resume.
Hello, buy the theme, it is very good. But I have 2 questions, the first the site icon, I load it but it does not appear in the url, and second how can I configure the menu so that it appears identical to George’s demo, since the icon of the same has 2 lines and the original 3.
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I purchased My Career and want to know which font you used for the James demo logo?
We are not no longer able to obtain the information on this particular font.
It’s either because our designers handmade the font or found a complete image on the web, or the designer didn’t specify the resources used.
Sorry for inconvenience, and thanks for understanding.
If there’s anything else, please submit a request on our helpcenter and one of our agents will assist you.
Congratulations!!! Nice Work, Good Luck With Sale
Beautiful work as usual. Good luck!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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This item is licensed 100% GPL.
Price is in US dollars and excludes tax
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