2 Reviews
AVOID!
Before I bought the theme I asked 3 questions and got replies almost immediately.
After I bought the theme I have asked questions on their ticket system and have had to wait two or three days (I can prove) beofre getting a reply. The replies I do get are cut n post, useless and don't solve the problem. Thus I have to ask the question and wait all over again..and on it goes, almost 2 weeks so far.
The page templates are a mess, they are all different widths, the Instagram widget doesn't work, etc, etc.
A VERY GLITCHY THEME WITH ZERO REAL SUPPORT.
Worse of all, I've written this review twice so far, it dissapeared last time.
Author response
Hi there,
Once we check we can see that your request has been handled and that our support agent has been more than willing to help and provide you with guidance. When it comes to Instagram, you should know that Instagram developers have made some changes to their API.
You can find more info here: https://www.instagram.com/developer/
Our devs are working on a solution.
Also, we have started recommending the third-party Instagram Feed plugin to our customers, as the plugin is more specialized for Instagram, and we did not have any compatibility issues with it. Their plugin has already been updated to be compatible with the API changes so you could try it out until our developers find a suitable solution.
We are sure that you will get help with any theme related issue from our devoted team.
Thank you for understanding.
Best,
Mikado
