This author's response time can be up to 2 business days.
Good morning, please, I already sent several emails and got no response. Do you show me why the theme is giving error? If you can not find the error, is there anything you can do? Thanks.
Sorry but is this your email address “firstname.lastname@example.org”?We sent you the update file on 6 Sep.
Sorry, as I said before, I did not receive any email. Neither the inbox nor the spam … Absolutely nothing. Could you please forward it? You can resend at email@example.com and firstname.lastname@example.org. So if you do not get one, you’ll get another. Thank you.
I continue with absolutely no reply emails. And you know they did not send any. With all due respect, it would be much nicer of you to say, “I’m sorry, but I have no idea what’s causing the bug and I do not know how to fix it.” At least you’d be honest and I’d feel less of an idiot. Anyway thank you for everything and for all the help and support offered. Thank you and success in your life.
I am still yet to receive any reply on my query
you said send you an email with details whioch I did, yet I am still yet to hear from you or have the website populated. Please kindly advise
Hello, I installed and configured the template according to the instructions, everything seems to be fine. But there is no way I can set the appearance of the home page as you showed it in the demo. Of course it’s a grid that shows posts/categories at the top of the page. Just like here:
How can I do this?
Hi, sorry about replying lately. Would you mind sending us your link page? We guest that you did not go to Dashboard -> Settings -> Reading and change the static layout to home template yet. Thank you so much.
This is a great theme! I have one question: what would I change in module_masonry.php to hide the category on the main page? Everything works fine—I just want to hide the categories on the blog to make it look cleaner.
Hi, I added widgets which Widget Latest Reviews and Widget Top Reviews to home slidebar but they did not work there is nothing in sidebar.
and i want to rename the “LOAD MORE” because i am from Turkey and my web site language is Turkish how can i rename it.
My website is www.diyetisyenhanim.com
The Widget Top Reviews does not work. What can I do ?
I just recently bought your template. On the customization section is not showing much, not even color. just the basics, header, widgets, menu, homepage setting and related posts. its not showing anything about columns, colors, layout, typography and so on. How can I access all the customization features and options.
Many thanks for your purchase of our product. Sorry for the late reply. Has your issue been resolved? Do you need any helps more?
Also, not only are there NO customizations at all, it’s also not saving the ONE change I did, which was to write the tag line “under construction” I checked with my previous theme to see if it was my wordpress account and no, with the other one it worked fine, but not with this one.
Is it going to be too much work to get it working correctly? I really don’t want to spend too much time on this, but the theme is worst than the free ones in wordpress.
Hi this template don’t word for my web site, the widgets don’t work I want a refund
Myweb site is www.lodeate.it
my email is email@example.com
does not work well, the entrepreneur by mistake, the non-elusive developer. Wrong purchase. I want a refund.
We have the same problem about widgets in home page, on top. They don’t work e we don’t get out to replay the same layout you show in preview. I wait an answer from you, thanks.
Do you plan to adapt the theme to Wordpress 5?
Hello lord never,
When i install this theme i find this error – The package could not be installed. The theme is missing the style.css stylesheet.
pls tell me about this???
Good day! I recently bought your theme and I am trying to install it on my website but I am not seeing it , the way the live preview showed it. I can’t find images and the other contents that I saw on the preview.
Demo is down!!!!
Many thanks for your feedback. Sorry for late reply. Let us check all the demos again and fix the problem. Should you have any question, feel free to let us know
Failed to import product_type external
Failed to import product_type grouped
Failed to import product_type simple
Failed to import product_type variable
Failed to import Media “a”
Failed to import Media “b”
Failed to import Media “c”
Failed to import Media “d”
Failed to import Media “e”
Failed to import Media “f”
Failed to import Media “g”
Failed to import Media “h”
Failed to import Media “i”
Failed to import Media “j”
Failed to import “Contact form 1”: Invalid post type wpcf7_contact_form
Failed to import “Sidebar Shop”: Invalid post type sidebar
All done. Have fun!
Remember to update the passwords and roles of imported users.
Why the imported have failed document?
Many thanks for your purchase of our product.
Sorry for the late reply. Has your issue been resolved? Do you need any helps more?
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