65 comments found.
how can i use it? Can you explain. It didnt work. I did tab list but (i used id) but i dont get it how to use it
Hello there,
Thank you for reaching us.
1. To configure Nav Tabs, please use the same name of “Tab Content ID” and “CSS ID” in Elementor nav tabs block settings. Please refer attached reference images.
1.1.https://drive.google.com/file/d/10p9Ecyq0ZzvqN23q719m1N8aC6gragbQ/view?usp=sharing
1.2.https://drive.google.com/file/d/1fc-DlhlAKUhs2kbAqvhdBZX1p6EOn1kg/view?usp=sharing
2. Can you please share your site URL to identify the dot issue.
Hope this clarifies. Let us know if you have any other questions or need further help with the theme.
Thanks, A
my web site isnt ready i cant open it to online. How not serious company you are i really didnt get it? Do you have ticket system. I can open user for you like this sorry It’s demo now and google will index such demo way. Is it okay for you?? at least give me email address that i can send you information.
You can email our support from here: https://themeforest.net/item/mytravel-tours-hotel-bookings-woocommerce-theme/38921960/support
when i click https://mytravel.madrasthemes.com/product-category/tour/ product category it shows grid view but i dont have it on my product category?. Can you explain how did you do that.
????
Hello there,
Thank you for getting back.
In default, product category is in ‘no sidebar’ layout option, please enable left or right sidebar to have grid / List view option in shop control bar.
Please follow our documentation link: https://docs.madrasthemes.com/mytravel/topics/setup/setup-product-category-layout/Hope this answers your question. Let us know if you have any other questions.
Thanks, A
Presale questions:
I want to use the theme to create a booking platform for campsites and I need the following:
1) flexible rate – per night, per night + per pax (adult/children), per pax (adult/children) 2) Upsell options on top of the rate – e.g. equipment rental 3) Deposit – option to add a refundable deposit amount on top of the final rate.
Are the above doable with your theme?
Thank you for your interest.
Our theme supports the free Easy Bookings plugin and the premium WooCommerce Bookings plugin.
1. The Easy Booking plugin is designed specifically for managing reservations for hotels, vacation rentals, and other accommodations. This plugin allows you to set up different pricing models, including per night, per person, and per unit (e.g., per tent or per RV).
2. Booking campsite with Rental product price and Deposit option is not within the scope of Easy Booking plugin.
Hope this answers your question. Let us know if you have any other questions.
Thanks, N
hello, I need help. Can you tell me where to enter the Map API key for my products localization to work please?
Hello there,
Thank you for purchasing our theme and for reaching us. Please copy the PHP code from below link and paste it in your child theme’s functions.php and enter your Map API Key.
https://gist.github.com/akther80/7c8e3d4de5d34d669d96235fe77cb797Hope this answers your question. Let us know if you have any other questions.
Thanks, A
Thank you, it’s ok for Map API.
May I ask you how to make the currency dynamic on the model. I want product prices to appear based on the currency the visitor chooses
Thank you for getting back.
The theme is a WooCommerce theme and supports all features of WooCommerce. You have to rely on third-party plugins to achieve this feature. If you are using WPML or any other currency/language switcher, it will work with our theme.
Hope this answers your question. Let us know if you have any other questions.
Thanks, N
do you have any manual to use theme very well.?? I wanna change icons for example here : https://mytravel.madrasthemes.com/product/5-day-oahu-tour-honolulu-pearl-harbor-diamond-head/ Plus i think i can make reservation form. Coz you add Adults:/Children/Infant: can we use something else? At least use youtube how to do something on site. What an unprofessional way you are using..
Thank you for purchasing our theme and for reaching us.
1. To change the icons, please follow our documentation link: https://docs.madrasthemes.com/mytravel/topics/setup/add-amenities-icon/
2. The page you mentioned is integrated using WooCommerce Booking form plugin.You can change the person type as you wish. Here is our documentation link: https://docs.madrasthemes.com/mytravel/topics/setup/setup-woocommerce-booking-form-person-types/
Hope this answers your question. Let us know if you have any other questions.
Thanks, N
thank you
Hi, can this be adapted easily for a single city?
Thank you
Hello there,
Thank you for your interest in our theme and apologies for not responding earlier, we were closed during weekends. Please note our response time is 1 business day and we are closed on Saturday and Sunday which are weekends.
MyTravel theme is built with WooCommerce. The core features such as hotels, vacations, rentals, cars, yachts and activities are built as WooCommerce products. If you want to list hotels for a particular city, add a listing with specific location and display using category page.
I recommend you to trial the theme before purchase. Please email our support from here : https://themeforest.net/item/mytravel-tours-hotel-bookings-woocommerce-theme/38921960/support and we’ll setup a trial for you.
Hope this answers your question. Let us know if you have any other questions.
Thanks, A
Is it possible to add new custom fields to the templates
Hello there,
Thank you for purchasing our theme and for reaching us. Yes, custom fields can be added and will be displayed in frontend but for the functionality of the fields corresponding custom code should be added.
Hope this clarifies. Let us know if you have any other questions or need further help with the theme.
Thanks, A
Hello, I found that https://mytravel.madrasthemes.com/product/5-day-oahu-tour-honolulu-pearl-harbor-diamond-head/
I use the theme with Woocommerce Booking, when I choose Adult 1 and select the date to some date ex 20 Mar The price is showing and then I change number of Adult to 2
The Cost is not auto-calculated. Can you check it?
Hello there,
Thank you for reaching us.
In WooCommerce Booking plugin, the behavior of the price variation is depends on its configuration and settings. The plugin can be configured to calculate the price based on different factors such as the number of adults, children, or the length of the booking, among other things.
it’s recommended that you review the documentation for the WooCommerce Booking plugin to understand how the price variation behavior may be affected by changes such as selecting a date or changing the number of adults.
Hope this clarifies. Let us know if you have any other questions or need further help with the theme.
Thanks, A
Hello,
Yes, I read the document of Booking Woocommerce and I test with the default theme if I select the date and adult number in the booking form. The cost in the form will be auto-calculated. but in your theme, If I select Adult 1 people, Then Choose the date to 20 March, the First time it will calculate for us. But then if I change the Adult number to 2 or 3. The Price in The booking form is not calculated, we must set the date again.
Comparing to the test with the default theme. we can change the number of adults in the booking form and no need to select the date again.
Let me show you the screen shot for more clearifies.
1. https://prnt.sc/LBM9egplY9V2 2. Then I select the date to 20 March (Example) Booking cost show Booking cost: $1,250.00 https://prnt.sc/s00P0omic3s-3. Then, I change the Adult to be 2 people. The price is not auto change
https://prnt.sc/bzciLcwMfr62This is the video 
and this is the video for let you see that the cost not change when I change the number of Adult
https://www.loom.com/share/cf06b154eee8425eb22756e125e5d899Hello there,
Thanks for letting us know. We appreciate your efforts. We are looking into the issue and will get back to you after arriving at a solution.
Thanks, A
Hello, I interest in this theme and functions. The Question is if I make a purchase, the booking functions like your demo will come too? Or do I need to buy more plugin?
I like this page functions
https://mytravel.madrasthemes.com/product/5-day-oahu-tour-honolulu-pearl-harbor-diamond-head-copy-2/#single-hotel__descriptionThank you
Hello there,
Thank you for purchasing our theme and for reaching us. Apologies for the delay in response. We were closed during the weekends.
Booking function in the page you mentioned is integrated with WooCommerce Booking. WooCommerce Booking plugin is a paid plugin and it should be purchased separately.
Hope this clarifies. Let us know if you have any other questions or need further help with the theme.
Thanks, A
Hi, Thank you. I have another question I found the theme is not auto-calculate for cost when using Woocommerce Booking. (Select Adult 1 and select Date) Then change the number of adults to 2 people on the booking form cost is not auto change. Can you check it, please?
Hello there,
Thanks for letting us know. We appreciate your efforts. We are looking into the issue and will get back to you after arriving at a solution.
Thanks, A
Hello there,
Thank you for your patience. We’ve released v1.0.11 to resolve the issue that you’ve raised.
Please do not hesitate to reach us if you have any questions related to our theme.
Thanks, A
Super awesome! Thank you very much for your fast response
it works now.
Thanks for you acknowledgement and kind words! Feel free to reach us if you have any other questions
Dear
1- i changed the logo but is still working with your logo how to fix it 2 i need to edite in Top Destination for example add or delete or editing 3- i try to change header banner but it is not change with me 4- i need to know what the deferent between MyTravel Child and MyTravel to know what i need 5- if you have any documentation for the team please send it to me to can know the edite steps
thanks for the supports
Hello there,
Thank you for purchasing our theme and for reaching us. We have responded your ticket can you please take a look.
Hope this clarifies. Let us know if you have any other questions or need further help with the theme.
Thanks, A
dear i not found any ticket so i open a new ticket number #83958 please send the replay ASAP to Can start till now the themme is not working thanks for your supports
Hello there,
Thank you for getting back. We have responded your ticket number #83958 can you please take a look.
Hope this clarifies. Let us know if you have any other questions or need further help with the theme.
Thanks, A
Can I hide maps on tour page ?
Hello there,
Thank you for your interest in our theme. Yes, it is possible to hide Maps on tour page.
Hope this clarifies. Please email our support if you have any other questions or need further help with the theme.
Thanks, A
Hi Team
Can I link my listing with AirBNB, Booking.com and so on?
Regards & Many Thanks
Hello there,
Thank you for your interest in our theme. The theme is a WooCommerce theme and supports all features of WooCommerce. In WooCommerce, you can add external/affiliate products like explained here: https://woocommerce.com/document/managing-products/#adding-an-external-affiliate-product
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, A
I saw you put in description that you can help us if we decided to get other booking plugin other than the recommended ones. Also will there be additional charges?
Hello there,
Thank you for your interest in our theme and apologies for not responding earlier, we were closed during weekends. Please note our response time is 1 business day and we are closed on Saturday and Sunday which are weekends.
Our theme supports the free Easy Bookings plugin and the premium WooCommerce Bookings plugin. Please note that while customisations are outside of support scope ( Ref: https://themeforest.net/page/item_support_policy ), we do help all our customers with customisation requests that do not consume much time and based on our availability. Sometimes it also happens that we are unavailable for custom requests or the custom request would take much time. Please be aware of this clause.
Hope this clarifies. Please email our support if you have any other questions or need further help with the theme.
Thanks, A
I removed Location from the edit field group but it still shows in the product page. how to fix it please
I have not received a reply yet..
Hello there,
Thank you for reaching us and apologies for not responding earlier, we were closed during weekends. Please note our response time is 1 business day and we are closed on Saturday and Sunday which are weekends.
Please navigate to Hotel Details > Location > Display Location here make the field empty to remove Location. Screenshot attached for your reference: https://drive.google.com/file/d/14Q9aq957VR4uuHZfpxWYfHzvRoHE75qT/view?usp=sharing
Hope this clarifies. Please email our support if you have any other questions or need further help with the theme.
Thanks, A
Pre -sale….. 1. Is it possible to add another user operator? 2. Operator can request their money
Hello there,
Thank you for your interest in our theme. Our theme is a WooCommerce theme and supports all features of WooCommerce. We have responded your ticket can you please check.
Hope this clarifies. Let us know if you have any other questions or need further help with the theme.
Thanks, A
How can I add date to tours and how to add dates in search form for tours in homepage?
Hello there,
Thank you for purchasing our theme and for reaching us.
Date options are already available for tours in single product page, Book Now option is enabled only after date selection. However this is not available in homepage search form
Hope this clarifies. Let us know if you have any other questions or need further help with the theme.
Thanks, A
Pre Purchase question, can you send me the link to woocomerce booking plugin? Do I need to purchase it?
Hello there,
Thank you for your interest in our theme. Our theme supports the free Easy Bookings plugin and the premium WooCommerce Bookings plugin. WooCommerce Bookings plugin is a paid plugin and it should be purchased separately. Here is the link: https://woocommerce.com/products/woocommerce-bookings/
Hope this clarifies. Let us know if you have any other questions or need further help with the theme.
Thanks, A
Hi, does this have app version? If no, any possibility to engage your side to develop as app?
Hello there,
Thank you for your interest in our theme. Currently we do not have an app version for our theme and do not have a plan to develop as app.
Hope this clarifies. Let us know if you have any other questions or need further help with the theme.
Thanks, A
can this be developed by apps if we engaged a third party to do it?
Hello there,
Thank you for getting back.
We are WordPress developers and have no skill regarding mobile app development. Our team has no resources to develop it as app nor can we involve other third party.
Hope this clarifies. Let us know if you have any other questions or need further help with the theme.
Thanks, A
Hi,
Presale question:
Can I use the theme to list external/affiliate trips? I want to create a directory site of partner tours. For individual tour, I want to show a “book now/enquire” button that leads to external site instead of booking form.
Hello there,
Thank you for your interest in our theme.
The theme is a WooCommerce theme and supports all features of WooCommerce. In WooCommerce, you can add external/affiliate products like explained here: https://woocommerce.com/document/managing-products/#adding-an-external-affiliate-product
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, A
Hi I own the electro theme which is amazing. I also have the woo commerce booking and the Elementor Connector for WooCommerce Bookings add on for my service side of my website.
Am I able to use the single product page from this My Travel theme in combination with electro?
To be more specific, my multivendor website sells both products and services and the electro single product page appears for when my customers click products. I created a template for a different single product page to appear when services are clicked on the shop page.
I just want to know if I can use the My Travel v2 single product page on my template single product page.
The Woo commerce bookings template is very bland and I want it to be something profession for our customers. Thanks! Looking forward to purchasing.
Hello there,
Thank you for your interest in our theme and thank you for being our customer. I understand that you want to use MyTravel layout with Electro. Unfortunately that would not be possible due to technical limitations.
If you’d like to try the theme on your server, please let us know through our support and we’ll help you out.
Kindest Regards, MadrasThemes
