Hi Swami, I recently installed the Namo theme & it looks great. I do have one problem.. i cannot get into the general nano theme options I’ve tried on multiple browsers to be sure but when i click on Appearance>Nano settings> i only get a blank page please help!
It looks like a memory limit issue to me. Could you kindly write to firstname.lastname@example.org with your wordpress admin and FTP access so that we can confirm the same. In the meanwhile contact your hosting provider and ask them to ensure that the PHP memory limit is set to 128MB. Increase the limit and try once before sending us the credentials.
Hi Swami, im having an issue with the installation. I cannot access the Namo theme options, it takes me to a blank page. I tried to increase the PHP Memory with my hosting company and the issue still goes on. Also the Slider Revolution Plugin gives me an error when trying to activate it
Fatal error: Uncaught Error:  operator not supported for strings in /customers/b/6/3/countybilingual.com/httpd.www/wp-content/plugins/revslider/includes/framework/base-admin.class.php:71 Stack trace: #0 /customers/b/6/3/countybilingual.com/httpd.www/wp-content/plugins/revslider/admin/revslider-admin.class.php(572): RevSliderBaseAdmin::addMetaBox(‘Revolution Slid…’, ’’, Array, NULL) #1 /customers/b/6/3/countybilingual.com/httpd.www/wp-content/plugins/revslider/admin/revslider-admin.class.php(73): RevSliderAdmin->addSliderMetaBox() #2 /customers/b/6/3/countybilingual.com/httpd.www/wp-content/plugins/revslider/admin/revslider-admin.class.php(44): RevSliderAdmin->init() #3 /customers/b/6/3/countybilingual.com/httpd.www/wp-content/plugins/revslider/revslider.php(164): RevSliderAdmin->__construct(’/customers/b/6/...’) #4 /customers/b/6/3/countybilingual.com/httpd.www/wp-admin/includes/plugin.php(1882): include(’/customers/b/6/...’) #5 /customers/b/6/3/countybilingual.com/httpd.www/wp-admin/plugins.php(164): plugin_sandbox_s in /customers/b/6/3/countybilingual.com/httpd.www/wp-content/plugins/revslider/includes/framework/base-admin.class.php on line 71
Kindly email your URL, wp-admin id and password along with your FTP details (host URL, username and password) to email@example.com so we can investigate the issue.
I’m trying to edit the blog shortcode so that it only displays a certain category. I thought adding ‘cat’ => ‘70’ to the $args array would do the trick, but it’s not. All of the posts are still displaying. What is making all of the posts display in the blog shortcode?
I have a problem with the theme options. When I save new settings it won’t update on the website. For example if I change the font-size of H2 it doesn’t change anything in the frontend.
Do you have a fix for this?
Could you please check if you the options panel cache turned on ? You might have set the SITE STATUS option in the GENERAL SETTINGS panel of Namo options to DEPLOY. Please set it to Develop mode in order for your changes to take effect.
Hi, good afternoon!
I have the theme installed and use a lot the page builder option. Today, the copy button stopped working. The content doesn’t get copied to clipboard, but the section just gets collapsed (as if I was clicking on the view button). I’ve tried on both Chrome and Safari. What can I do to fix it?
Your theme does not work on wordpress with servers running php7?
All the font format in the text block are defuctioned. Basically, all the drop down arrows are not working, such as font size, paragraph and format. The problem still persist after I turn off all my plugins. Please advice.
On the other note, there are no updates for the theme for a long time. Do you guys still provide support for Namo theme, the last update was 2.0. I have been thinking about switch the theme from Namo to Oshine, since you guys put more effort in supporting Oshine.
Apologies about the delay in our response. The issue with Font option visibility in the Tiny MCE editor can be rectified with a simple css fix. This occurs due to a styling override by Slider Revolution plugin and is not actually due to the theme. Kindly email your wp-admin id and password to firstname.lastname@example.org so we can patch the fix. The version of NAMO that is available in stable and is still being used by many customers like you. However, OSHINE is more current and popular. The framework on which OSHINE is built provides ample scope for addition of new features and the theme has been among the TOP 25 best selling themes for a long time now. We will be continuing to support OSHINE that already has a user base of over 16000 plus customers. However, if you are looking to switch themes, for the issue with the font options, like i mentioned earlier, we can fix it for you and you can still use NAMO.
Hello, my site is pretty slow. If I test it in pingdom.com I can see that there are a LOT of errors trying to load mp4byterangedloader.php (you can see it here https://tools.pingdom.com/#!/d4YSre/http://www.linkbrightmedia.com
Hello, is this template supported any more?
Hello, I’ve just created a site for some classes using this Namo template and cannot figure out how to remove the social media icons under the header. Any ideas? Here’s a link to the site www.theatrekids.co.uk TIA!
Apologies about the delay. The social media icons are not present in the home page currently and i assume you have been able to fix this by yourself already.
Dear creators of the NAMO theme,
When i try to activate the plugin Slider Revolution. I get the following error message. It seems the same problem as the post earlier from “michael13206”.
What should we do?
Fatal error: Uncaught Error:  operator not supported for strings in /home/vhosting/d/vhost0049421/domains/beeldtaal.nl/htdocs/www/new/wp-content/plugins/revslider/includes/framework/base-admin.class.php:71 Stack trace: #0 /home/vhosting/d/vhost0049421/domains/beeldtaal.nl/htdocs/www/new/wp-content/plugins/revslider/admin/revslider-admin.class.php(572): RevSliderBaseAdmin::addMetaBox(‘Revolution Slid…’, ’’, Array, NULL) #1 /home/vhosting/d/vhost0049421/domains/beeldtaal.nl/htdocs/www/new/wp-content/plugins/revslider/admin/revslider-admin.class.php(73): RevSliderAdmin->addSliderMetaBox() #2 /home/vhosting/d/vhost0049421/domains/beeldtaal.nl/htdocs/www/new/wp-content/plugins/revslider/admin/revslider-admin.class.php(44): RevSliderAdmin->init() #3 /home/vhosting/d/vhost0049421/domains/beeldtaal.nl/htdocs/www/new/wp-content/plugins/revslider/revslider.php(164): RevSliderAdmin->__construct(’/home/vhosting/...’) #4 /home/vhosting/d/vhost0049421/domains/beeldtaal.nl/htdocs/www/new/wp-admin/includes/plugin.php(1882): include(’ in /home/vhosting/d/vhost0049421/domains/beeldtaal.nl/htdocs/www/new/wp-content/plugins/revslider/includes/framework/base-admin.class.php on line 71
The error could occur if the php version in your site is less than 5.3 . Kindly contact your hosting provider to update the php version.
I’ve checked it. Our current PHP backend version is 7.1, Apache 2.4, MYSQL.
Do you have more suggestions?
Kindly email your URL, wp-admin id and password along with your FTP details to email@example.com so we can investigate this issue further.
Hi, brandexponents! I have the theme installed and use a lot the page builder option. Today, the copy button stopped working. The content doesn’t get copied to clipboard, but the section just gets collapsed (as if I was clicking on the view button). I’ve tried on Chrome, Opera and Safari. What can I do to fix it?
Kindly email your URL, wp-admin id and password to firstname.lastname@example.org so we can investigate this further.
I have Namo 2.0 and I’m dealing with 2 issues:
1) the gallery shortcode changes the video url I assigned to it from https to http. Where can I dig in to stop that from happening?
2) The background tab in Namo Options doesn’t make live any of the updates made to it. (All of the other tabs work fine.)
Please let me know how to fix this!
Hi! This is a question about mobile responsiveness with portfolio pictures (featured image) shown by the portfolio module.
I’ve added several portfolios that I want to show on my first page. I’m using the portfolio module in page builder to create it. The pictures shown by the portfolio module are not resized correctly when tested with iPhone and iPad – the pictures are squeezed out of proportions.
Once or twice I’ve managed to see a correctly resized image also on my phone, but whenever I rotated the screen, the picture didn’t resize correctly, but go squeezed. Here’s my test page. http://lightongravity.com/etusivu-tmp/
Any suggestions or ideas?
Could you please advise what is included with the latest template upgrade that you released today? I do not see anything in the “CHANGE LOG” on the “ITEM DETAILS” tab here on ThemeForest. Thank you
Hello Namo theme guys,
I recently upgraded the theme on this site = http://www.greenmotorsport.com/ to your latest update.
The problem is that all header – hero images and videos are not showing any more..
many of the images and sections of the site have gone,,
Its not something new for me to update my clients work, but this much missing content is a little worrying.
we have upgraded to the latest wordpress version, we have wp memory limit at 256MB php version 5.6.27
Is there any possibility that it can be resolved, it would be amazing if you guys could throw some light on the subject..
thanks very much..
Hello Any response coming soon?
The Video on the Hero Section in the Home page and other images are present when I visit the site. If the issue persists, at your end, kindly clear your browser and plugin cache to see if that fixes it. If the problem persists, do email (to email@example.com) the screenshot of the error along with your URL, wp-admin id and password so we can investigate further.
The ghosts are playing.. thank you and wont bother you again unless its important.. thanks for your message
Hello! I just bought your theme, but I get a fatal error upon activating the rev slider. Can you help?
Also, the ‘Namo options’ is just a white page and doesn’t show up any options. Hope you can assist!
Please ensure you have PHP version 5.4 or above in your server and also ensure your memory limit is atleast 128MB. You can ensure these, by contacting your hosting provider who can help you update the php version as well as increasing your memory limit.
Thanks for your quick response. Unfortunately, it doesn’t work. My PHP version is 7.1 and I have a memory limit of 256mb. But still there’s this fatal error…
Could you try using a PHP version like 5.6 and see if that helps with the problem. in the meanwhile please email your wordpress admin and FTP access so that we can check the debug logs and investigate from our end.
Thanks, switching to 5.6 worked! It also fixed the issue with the ‘Namo options’. Do you still want to check things out in my wp-admin? Or do you already know what the problem is?
Since the issue is fixed now, this does not need further investigation.
How do I enable the navigation arrows in the homepage slider on the left menu version? Navigating through the slides is not at all intuite without the arrows. This template is using Page Builder, not Revolution Sliders. Here is a link: droneworxstudio.com. Thanks!
I see that you have enabled ” Section Scroll ” in this page. Unfortunately, we do not have option to add ARROWS in this page setup. You will be able to scroll using mouse wheel.
Thanks for the reply. Is there a way to disable section scroll on this page?
Yes the option to disable this is present in the Page Sidebar Options metabox in the respective page.
I purchased and am running this theme, however, I am having trouble getting hero images to load unless i refresh the page several times. The hero images are not very large. When they do not load, then my text does not load either. This happens all the time, and I don’t know what to do to fix this issue.
Kindly email your URL, wp-admin id and password to firstname.lastname@example.org so we can investigate further.
Hi there, apologize for my bad English.
The Youtube and Vimeo video which usually works well within my site stopped works after switch to https.
I edited the file function/helpers.php and shortcodes.php and now it seems that all is right.
Anyway, I’m not a coder so I suggest you to fix this issue in the next theme update.
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