Web Themes & Templates

Discussion on Nanosoft - WP Theme for IT Solutions and Services Company

linethemes

linethemes supports this item

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475 comments found.

HTML template available?

Hi! Sorry, the HTML version is not available

Regards, linethemes

hi i have purchased your theme but your support team is poor, i have sent many support tickets but they are not helping out, not expected from you guys

Hello,

Firstly, I’m so sorry about your inconvenience you’ve got with our theme. At this moment, we cannot determine the problems you’ve got. It seems a bug for the WPBakery Page Builder plugin. In case you don’t want to use the backend editor, you can create a refund request, we will accept it without any questions.

Anyway, we’re sorry for this inconvenience.

Regards, LineThemes.

Are you having issues with the Import Demo Feature? When I click the Sample Data is says finish importing but it;s not importing anything.

Hello! Please create a ticket at http://linethemes.ticksy.com Our support staff will help you to resolve.

Regards, LineThemes

Hi, my license is under a client. I just tried to update WPBakery Page Builder by deactivating and then deleting the plugin as directed. However, when trying to install it again, we get this error:

Downloading installation package from http://demo.linethemes.com/plugins.php?id=js_composer…

Download failed. cURL error 60: SSL certificate problem: certificate has expired

Can you please look into this?

Hello! Please create a ticket at http://linethemes.ticksy.com (General Question category) Our support staff will help you to resolve.

Regards, LineThemes

OMJerem

OMJerem Purchased

Hello, same problem for me : Downloading installation package from http://demo.linethemes.com/plugins.php?id=js_composer…

Download failed. cURL error 60: SSL certificate problem: certificate has expired

Can you please look into this?

Hello! Please create a ticket at http://linethemes.ticksy.com Our support staff will help you to resolve.

Regards, LineThemes

DBOI3K

DBOI3K Purchased

Quick question: I just used your theme to build a client’s website and I’d like to remove the link to the “sample data” in the “appearance” section. I also want to delete any traces of the “sample data” in the theme so the clients don’t have access to it. How do I do this?

Hello! Please create a ticket at http://linethemes.ticksy.com Our support staff will help you to resolve.

Regards, LineThemes

DBOI3K

DBOI3K Purchased

Thanks for the reply. I just submitted a ticket.

could you integrate your theme with Tutor LMS ?

Hello! We have no plans to integrate Tutor LMS at this time.

Regards, Linethemes.

Will it be an HTML version?

Hi! Sorry, We only provide Wordpress version

Regards, Linethemes.

Hi, I need the update for the ACF plugin. How can I ensure I get the updated version every time without having to request for it? Same for the JS composer, I have to write in and request for it each time and then download the zip file from demo.linethemes.com. Thanks.

Hello! You can only auto-update if you purchased directly from the plugin’s author.

We have updated to new versions please update them. Sorry for this inconvenience

Regrds, Linethemes

Hi, I understand that I wouldn’t be able to autoupdate – however is it possible for you to ensure the latest version is always available at the demo.linethemes.com link? As each time I see an update is needed, I have to try the version at the link, it still says needs an update, I have to write to you, wait for a response, then try again with the new version. This happens every time I need to update the plugin.

I want to make a purchase I would like to know the date of the next version upgrade. We look forward to your reply.

Hello! Thank you for interested our theme. We will update the theme next week

Regards, linethemes.

I have problem for my website a blocked page which displays some time ???

Hello! Please create a ticket at http://linethemes.ticksy.com Our support staff will help you to resolve.

Regards, LineThemes

ekkind

ekkind Purchased

Hello, can you do the installation for me if i purchase the theme?

Hello! That’s right, we will help you with the installation

Regards, linethemes

ekkind

ekkind Purchased

Thanks – has the theme comes with some demo data? or will you be able to import some of the demo data on the installation?

Hi, can you please provide the update for the WPBakery plugin. I have tried the zip file on your site but it is not the latest version. Thanks.

Hello! Please try again.

Regards, Linethemes.

Hello guys!!!

Here are some pre-sale questions:

1. Is it possible to add a login icon in navbar?

2. Is it possible to integrate EasyDigital Downloads?

3. Does the theme have a login theme?

4. Do you do custom jobs?

Hello!

- We can help you to add login icon on navigation bar.
- Currently, We have not plans to integrate EasyDigital Downloads
- You want to login to our theme?
- Sorry, We don’t have a customization service, but we always give our customers the best support.

Regards, Linethemes

jkhinde

jkhinde Purchased

Hi I have purchased theme Nanosoft , but how can we can update plugins Advanced Custom Fields PRO and WP Bakerly.

Hello! Please Deactivate and Delete Plugins. Next, Go to Appearance -> Install Plugins -> Reinstall Plugins

Regards, Linethemes

when will you update theme ?

Hi – When do you plan the next update/release of the theme? It reads that it hasn’t been since March of this year. That’s quite a bit of time. Thank you!

How to take off or hide the author name of the posts in the homepage?

Hello! Please go to Customize -> Additional CSS copy and paste below code:
.blog-shortcode .post-meta {
    display: none;
}

Regards, Linethemes.

Thanks!

I confirmed that I would update to a new version and purchased it. I want a refund. OK?

Hello, We have not updated the theme at this time, if you have problems with the theme please create a ticket at http://linethemes.ticksy.com Our support staff will help you to resolve.

If you want a refund please create request at: https://themeforest.net/refund_requests/new

Sorry for the inconvenience.

Regards, Linethemes.

Are guys planning any updates to this theme? I’d like to buy it but last update was in 19 March 20. Thanks

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