Discussion on NaturaLife | Health & Organic WordPress Theme

Discussion on NaturaLife | Health & Organic WordPress Theme

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184 comments found.

Hi I have to post here because the client is out of town so I can get access to your website or register for an account there because of how you have that setup. Yes, the new release of Elementor 3.6.7 – 2022-07-03 is what breaks with your theme. Please advise. Line 266 of Headings.php

Hello,

We couldn’t replicate the issue on our test installs. Please make sure the theme is up to date and the bundled plugins have been updated via NaturaLife / Plugins page.

Have a critical error on client’s website stemming from the NaturaLife Extensions plug-in that is central to this theme. Is any fix forthcoming or do I need to tell the client/purchaser of this theme to be prepared for a rebuild?

Hello,

Please make sure you are using the latest version of the theme and bundled plugins are up to date via WP-Admin / NaturaLife / Plugins page.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Best Regards

Is there the plan to update this theme to support the latest version of Elementor? Right now if I update Elementor to the latest version the theme throws out a fatal error because it uses deprecated code that has been removed from Elementor.

Thank you!

Hello,

It is compatible according to our tests. Could you please share the error message? Also, make sure you are using the latest version of the theme and bundled plugins are up to date via WP-Admin / NaturaLife / Plugins page.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Best Regards

I plan to buy this theme and use it first in a preview site, once approved by client can I install the same theme/license on the client’s hosting and delete the preview site where I first installed the license?

(edit 1) Can I use this theme without Elementor? (edit 2) Is this compatible with Divi?

Hi,

1) Yes, you can move it to another site then. Just contact us if you need help on this. 2) Unfortunately, is is only Elementor compatible at the moment.

Kind Regards, RT-Themes

Hi, On Google Search Console I have a breadcrumb problem and I don’t understand why, I hope you could help me :)

The error message : You must specify “name” or “item.name”. Item Name: Not Applicable, Unnamed Item

same problem on your demo : https://search.google.com/test/rich-results/result/r%2Fbreadcrumbs?id=rJM9C7GdrN_Ufngs7tCTPA

thx

I bought this theme partly because it suited the client’s needs and partly because I’ve bought several themes made by STMCAN before and the websites I’ve made with them have always been well received.

I made a website with NaturaLife and not only is the client over the moon with it, she has had many positive comments about it.

Well done STMCAN – this is a fantastic and versatile theme, very easy to use. Keep up the great work!

Thank you for your kind feedback. It’s great to hear you like it! Thank you for purchasing our themes.

I am looking at this theme to get today, can you tell me if the Home Page 7 is a slider or can easily be a slider with the exact look it is now?

Hi,

It is not a slider but can be replaced with a slider with decoupled images like the sample product image along with texts. You can use the bundled Revolution Slider to create even more.

Please feel free to ask if you have any further questions. Thank you for your kind interest in our themes.

Best Regards

Thank you. I am more looking at our logo being the center at the top and that page 7 works. But prefer to use the slider. Thank you for answering!

Hi. Is it possible to change the blue color of the animated circle when a new page loads? Thanks

Hi,

Yes, it is possible to change its color or remove the loading animation completely via Customizer.

Please feel free to ask if you have any further questions. Thank you for interesting in our themes.

Best Regards

Hello there, I deleted my word press, and I would like to reinstall the theme, but the old license doesn’t seem to work anymore, do I need to repurchase a new licence. kindly advise.

Hi,

Please provide us your license key by opening a private support request on our support forum at http://support-rt.com We’ll remove the registration for you.

Thank you for purchasing our themes.

Best Regards

Hi, when I use sticky header and scroll up, the menu item is shown bu sub items is not. When I click main menu items in sticky mode, they don’t work properly and go to main page.

Hello,

Can you please provide us your website url by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing our themes.

Best Regards

the width of the post looks bad, no matter how you put the configuration. Even text is visible in full width.

AND STILL NOT WORKING FINE… like if I had no white space around post or store pages…

Hi,

If you need technical help regarding this theme, please register our support site at http://support-rt.com with your purchase key. Thank you.

bonsoir, pour le newsletter j’ai un petit souci quand je le teste j’ajoute un email test mais j’arrive pas à le trouver et je ne sais pas oû ajouter mon email pro du site svp de l’aide

Hello,

Are you using Contact Form 7? If so you can check the plugin’s documentation https://contactform7.com/setting-up-mail/

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing our themes.

Best Regards

Hi, I have updated the PHP (version 7.3) and now I have an error 404 when I click on any of my portfolio item. Please could you let me know the process to resolve this issue? Thanks (https://www.noixdecocobio.com/index.php/nos-produits-bio/)

Hi,

It looks like a permalink issue. Try, resetting your permalink settings by simply re-saving the settings.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Best Regards

Hi the community, I have reinstalled this theme that is fantastic (purchased around 2 years ago). I cannot not find the option to select “demo Page 1” even if I installed “demo import – all”. Do you know where can I find this option? I do not want to restart to scratch but use a demo as a base! Thanks all

Hello, You can set your home page via Settings / Reading Settings http://docs.rtthemes.com/naturalife-documentation/#section-117

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing our themes.

Best Regards

Hello,

I have the menu working fine in Wordpress, but when I publish the website, the menu appears, but not the links, just the text.

I have tried to create a new menu, but still getting same issue when it is public, but internally is ok.

Could you help me?

Thank you very much, Best regards, Ángela

Hello Ángela,

If you need technical help regarding this theme, please register our support site at http://support-rt.com with your purchase key. Thank you.

Best Regards

I understand my support has expired, however I have an issue to upload image in the widget area. Whenever i upload image nothing is coming up. Please take a look of the image.

https://i.imgur.com/P4Ex1eq.png

Hi,

We couldn’t replicate the issue on our end.

1- Make sure all the plugins and the theme is up to date. 2- Try to disable 3rd party plugins to see if there is a conflicting one. 3- If you’d like us to take a look it for you, please create a new ticket via our support forums and provide us a WP login.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing our themes.

Best Regards

Hi! How can I add a currency switcher next to the cart icon?

Hi,

You can use the header widgets http://docs.rtthemes.com/naturalife-documentation/#article-1201110 with shortcode or widget provided by the currency switcher plugin.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing our themes.

Best Regards, Theme support

the width of the post looks bad, no matter how you put the configuration. Even text is visible in full width. https://salutibenestar.com/insomni-estres-ansietat-olis-essencials-per-combatrels/ check please… I have the last version… still with the same problem

Hello,

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing our themes.

Best Regards

Hi,

Please make sure you are using the latest version of the theme. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing our themes.

Best Regards

Hola, he instalado el tema y en todas las urls del sitio me aparece una ruta “index.php” que yo no he generado, he probado el tema en diferentes sitios y lo sigue generando: https://www.ibagar.com/index.php/eventos-y-bodas-en-granada/

Hi,

It is not a theme related issue! You can try change your permalink settings https://wordpress.org/support/article/settings-permalinks-screen/

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Best Regards

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