11 comments found.
Hi, I am interested in your theme. But I noticed this theme was last updated November 2022. Is there any upcoming update soon?
Hi.. We are checking the theme again and updating it. Thank you for choosing our template.
Urgent! Yesterday I updated the template from version 1.1.5 to the latest version 1.1.6, using the Envato Market plugin. Everything seemed to be going correctly, but soon the store’s customers contacted me with a problem, and I actually noticed it on my own: the canvas cart is empty, without products and without a checkout button! If I access the cart directly, the products are there correctly, but not on the canvas cart! And customers are not able to close purchases.
Help please! Thanks!
Guina.-
The site: https://cheirodemato.eco.br
Now I don’t know if it was the template update that caused this, since I restored version 1.1.5 (in a copy of the site) and the problem continues, the canvas cart is completely empty… what could it be?
I found out! The incompatibility happens with the latest version of Elementor Pro (1.12.0). I had to go back to a previous version of Elementor Pro (1.11.4), and it fixed it. I think they will have to revise the template to be compatible.
Ok. We will check and update our template. Thanks.
Really cool work, I had just a little problem..
I migrated form localhost to server and Elementor does not worlk anymore.. It is stuck on loading
I deactivate all plugins, updated all of them and change theme. The last one was the good one. Elementor worked again perfecty when I chose another theme.
What should I do ? My client is waiting for his website online
Thanks for help
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and support you.
Thanks,
Hello, where can I find the template and logo psd file?
Hi there, in the theme package, psd/figma file doesn’t include in our theme. If you have any issues with our gmail, please contact us via https://wpopal.ticksy.com/, our dev will check and support you asap. Thanks
Hello, just purchase the theme, where is child theme?
Hi! Thanks for choosing our theme. You will get the child theme in the import demo process. Please see here: https://wpdocs.gitbook.io/naturis/download-and-installation/one-click-to-import-demo
Hello, how to import another home page? I need to run the import wizard and select theme one by one again and again?
Thank you
Hello! Thanks for choosing our theme. Please contact our support team at https://wpopal.ticksy.com/, they will guide you in detail. Thanks,
THIS THEME IS NOT THOROUGHLY DOCUMENTED. I SPENT MANY SLEEPLESS NIGHTS TRYING TO FIX LITTLE ISSUES. PLEASE HELP! I’m knee deep into the theme, I put a lot of energy into getting to look as beautiful as possible, but I really want to start putting focus on other areas of my business not and not be so wrapped up in this. Overall the concept of the design is beautiful and professional looking, but it is not documented or the documenation is not up to date.
Hi there,
Thanks for choosing our theme. And we are sorry that your experience with our theme doesn’t meet your expectation. Let us have a chance to help you. Please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks,
Thank you for getting back to me. I really love the theme overall. Im working with the support team now.
Thank you.
How can I edit the below buttons on mobile version?
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and guide you.
Thanks,
Is your theme compatible with ShopEngine? If yes, i may consider buying it for my Site.
Hi there,
Thanks for contacting us. But sorry the theme doesn’t support Shop Engine.
Thanks,
Congratulation, best of luck with sales 
Thank you!
