287 comments found.
Hi,
I am using the Barber layout and now want to change the hover colour of the navigation menu items. I have been trying, but cannot find any controls for this in the customize options, and I cannot figure out the correct CSS selectors to use.
Please advise.
Hi. I’m getting this error on my website: wp-content/plugins/tlg_framework/includes/lib/aq_resize.php on line 118 When I typed it into Google, it’s on multiple pages. I think it’s caused by the TLG plugin. Any advice? Thanks. Google has already indexed it, unfortunately.
Hi there,
Thanks for writing in!
Please share the admin account via contact form at https://themeforest.net/user/themelogi so I can check it. Also, please point to specific page where I can see the problem. Any screenshot would be welcomed! You can upload your screenshots to https://imgbb.com/ and share the link in there.
Best regards,
Danny
Is the WPBakery Pagebuilder License includet ?
Hi there,
You can read more detail about the plugin licence in theme here: https://help.market.envato.com/hc/en-us/articles/115005593643-How-do-licenses-work-for-any-plugins-that-are-bundled-with-the-theme-I-bought
Hope this helps,
Danny
Hello developer. Does the payment for the 6-month template support include the template update? Can you tell me what benefits come with making this payment?
Hi there,
Thanks for writing in!
Yes, you can update the theme for free, and you can ask us anytime when you have questions or issues about the theme within 6-month support.
Best regards,
Danny
Hi I am unable to import the content and home pages. It is not working. Pls help
Hi there,
Please share the admin account via contact form at https://themeforest.net/user/themelogi so I can import demo data for you.
Best regards, Danny
hello can i have jhelp please ???
Hi there,
Thanks for your comments. I’m sorry for the late response due to the holiday!
The demo images are not included in the theme package due to the copyright issue. Please replace by your own images.
For other issue, please ask in the support forum here: themelogi.com/tickets
Best regards, Danny
Hi there,
Hope that you’re doing well!
In case you’ve not satisfied with the theme, please submit a refund request here: http://themeforest.net/refund_requests/new so we can return your money.
Looking forward to your response!
Best regards, Danny
Hello. I bought this theme a few days ago and have tried to download It at least three times. When I download the demo data, It crashes. I have followed your instructions carefully and have done It in the different ways your advise in the FAQs. The problem líes in the TLG framework, which I need for the theme but It crashes with WP bakery. I contactes you through your forum support one week ago and haven’t received any reply. I cannot keep on wasting time on a theme that clearly doesn’t work so I need to ask for a refund.
Hi there,
Thanks for writing in and I’m sorry for the late response due to the holiday!
Please don’t worry and have a look at the solution in our FAQ page here: https://www.themelogi.com/faq/ (Question 6)
If you can’t make it work, please share your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so I can import the demo content for you.
Or incase you are not satisfied with the theme, please submit a refund request in the link here: https://themeforest.net/refund_requests/new so I can return your money.
Best regards,
Danny
Hello, unable to import the demo and my support has expired.
Hello it has been 2 days since I sent a message and nobody reply
Hi there,
Thanks for writing in and I’m sorry for the late response due to the holiday!
Please don’t worry and have a look at the solution in our FAQ page here: https://www.themelogi.com/faq/ (Question 6)
In case you can’t make it work, please share your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so I can import the demo content for you.
Looking forward to your response!
Best regards,
Danny
Hi there,
I would like to ask how can I edit the sub-footer.
Regards, Elie
Hi there,
You can edit it in your Dashboard > Appearances > Customize > Footer.
Best regards,
Danny
please provide me a refund, unable to install and import demo
Hi there,
Thanks for writing in!
Please don’t worry, the problem may caused by the limit on process import in the hosting provider configuration. Please have a look at the solution in our FAQ page here: https://www.themelogi.com/faq/ (Question 6)
In case you can’t make it work, please just share us your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can import the demo content for you.
Looking forward to your response!
Best regards, Danny
Helloo..how can i increase the logo size in mobile view..there are many issues with the theme..need your support…not able to change the size of logo
Hi there,
The logo size will based on the menu height, so in this case, to increase the logo size, please increase the Menu Height (so the logo can get more space to display) in your Dashboard > Appearances > Customize > Header > Menu Height.
In case you can’t make it work, please share your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so I can help you out.
Best regards, Danny
Not able to upload theme, showing timeout error
Hi there,
Thanks for writing in!
Please don’t worry, the problem may caused by the limit on process import in the hosting provider configuration. Please have a look at the solution in our FAQ page here: https://www.themelogi.com/faq/ (Question 6)
In case you can’t make it work, please just share us your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can import the demo content for you.
Looking forward to your response!
Best regards, Danny
Hi,I received a database update warning on my WooCommerce page and proceeded with the update. After the update, the product images are now displaying vertically one after another, instead of as a group. here is a sample product picture https://ibb.co/q9WnXT8 Could you please assist me with what I can do to fix this situation? Any guidance would be greatly appreciated. Thanks
Hi there,
Thanks for writing in!
In this case, please just share us your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can check it for you. Also, please specific the page where we can see it on your site.
Looking forward to your response!
Best regards, Danny
Hi Danny, Thank you for your response. I had previously sent you my site details via contact form, did they reach you? Is there any update on the issue? Thanks very much for your help!
Hi there,
Thanks for your info and I’m sorry for the late response due to the holiday. Yes, I’ve fixed it by adding some CSS code into Appearances > Customize > Addition CSS. Please check your site again.
Best regards,
Danny
Hello. I once had a website using your theme. Now this site has been gone for a long time. I want to use this theme on another new site. What should I do?
Hi there,
Thanks for writing in!
You can only use 1 license for each domain/website, that based on the Regular License info on Themeforest. That mean you’ll need to purchase 1 more license of the theme if you want to create a new website with this theme. But if you make sure you use the theme in 1 website only (remove the theme in your previous site), that’s would be fine.
Hope this helps,
Danny
Hi please how do I activate the blog post view count?
Hi there,
Regretfully this isn’t a feature offered by the theme. It could be possible with custom development, but this would be outside the scope of support we can offer. We’ll consider to add this feature as an option in the next theme updates.
Thanks for your understanding. Take care!
Danny
Hi, am unable to update feature images on blogs , as much as i add an image it still retains the placeholder image, why is this
Hi there,
Thanks for writing in!
In this case, please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link here). Or please share your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so I can help you out.
Looking forward to your response!
Best regards, Danny
wondering if there’s any practical difference between wanius, roneus, and navian?
Hi there,
Thanks for writing in!
Navian has more demos than Wanuim, and up-to-dated than Roneous, also, Wanium doesn’t come with Revolution slider. But I recommend you should have a look at all the demos of those themes to make your decision
Best regards,
Danny
I want to purchase Freelancer, but it’s not fully responsive for me. On my Chrome and Microsoft Edge browsers at 990px, it’s not responsive anymore. The navbar, heading title, and Massage Box column look like they’re not responsive. Please fix this. I want to purchase it for my portfolio website if you guys fix this. Thank you.
Hi there,
Thanks for writing in!
Could you please test it again in your real tablet/mobile devices? In case you see the issue, please share us more details via the contact form at https://themeforest.net/user/themelogi so we can check it.
Best regards,
Danny
I have problems setting up the theme and importing a demo, I have sent and email and created a ticket on the THEMELOGI website. Please can I get some assistance and view my support ticket on the THEMELOGI website.
Hi there,
Thanks for writing in!
Please don’t worry, the problem may caused by the limit on process import in the hosting provider configuration. Please have a look at the solution in our FAQ page here: https://www.themelogi.com/faq/ (Question 6)
In case you can’t make it work, please just share your site URL and the admin account of your site via private reply here or via the contact form at https://themeforest.net/user/themelogi so we can import the demo content for you.
Looking forward to your response!
Best regards,
Danny
Hello, is Navian compatible with WordPress 6.5? Thanks.
Hi there,
Yes, the theme is compatible with latest WordPress version. In case you found the issue, please let us know via the contact form at https://themeforest.net/user/themelogi
Best regards, Danny
Hello, I’ve bought the theme on Saturday, March 16th 2024, and can’t install the demo – I have tried everything that was described in the documentation (always trying from new wordpress installation) – automatic and manual alike and I always get time out messaging.
At last captured a message – File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini file or by post_max_size being defined as smaller than upload_max_filesize in php.ini.
How do you suggest I solve for that?
Thank you for you assistance on the matter. R
Hi there,
Thanks for writing in!
Please don’t worry, the problem may caused by the limit on process import in the hosting provider configuration. Please have a look at the solution in our FAQ page here: https://www.themelogi.com/faq/
In case you can’t make it work, please just share us your site URL and the admin account of your site via private reply here or via the contact form at https://themeforest.net/user/themelogi so we can import the demo content for you.
Looking forward to your response!
Best regards,
Danny
