89 comments found.
Hey mate, Very keen to buy this theme but just wanted to confirm: When you say… Compatible with: WooCommerce 7.x.x and WordPress 6.2.x does that mean it will not work at all with Woo 8.x.x and WP 6.3.x? Could I use this theme for now with the latest version(s) and just expect there might be the odd bug or 2? (I assume a future update will be compatible with the latest versions at some point?) Also, I’ve been reading some of your comments and you mention you might add support for SportsPress Pro Leagues in the future… any ideas when that might be? ... reckon months? or years? (This feature, I’m also interested in)
Hey shaynemcmurdo,
Thanks for reaching out!
The theme is compatible with WordPress 6.3.1 and WooCommerce 8+ Unfortunately, Themeforest updates available options slowly and authors can’t select them to represent the actual compatibility (see screenshot https://share.cleanshot.com/3hYrXxtF )
Yes, we do have plans to add full compatibility with SportsPress Pro support in the future, but don’t have an ETA for it. But we’re talking about several months period I guess. Anyway, we already started adding the compatibility step by step. So, if you have something particular that you want to have just contact us via our support site and we’ll prioritize your request.
Best Regards!
Dan
Hello, can i get a very small hint/help? How do we modify the default “Welcome” in the footer? It says “Welcome Necro Guest” https://i.imgur.com/yQeTnzt.png
Hi bloox,
Please check out the FAQ section https://danfisher.ticksy.com/articles/100018341
Support is provided only on our support site https://danfisher.ticksy.com Please open a new ticket if you have any questions.
Just a heads up, your support is expired. To renew the support, please check the following article https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Best Regards!
Dan
Hello friend, this theme is fully compatible with elementor?
Hi joseemanuelrr,
Unfortunately, there is no Elementor compatibility. The pages are built with Gutenberg builder (see screenshot https://cln.sh/im9pNZ ). However, SportsPress pages, such as Events, Team, and Player are built with the SportsPress layout editor (see screenshot https://cln.sh/NVtffY )
Best Regards!
Dan
Google Maps not working on contatct page.
I have regenerated the Map API key several times, following all instructions but the map wont show up. Was a problem before but the solution we found then, does not seem to work anymore. Anyone else having problems with the google map? Are you aware of any problems Dan?
https://www.bitfixgaming.gg/contact-us/Hi ROGGOR,
This might be caused by a new update for the Google Maps API. I’ll add this to our to-do list.
Support is provided only on our support site https://danfisher.ticksy.com Please open a new ticket if you have any questions.
Just a heads up, your support is expired. To renew the support, please check the following article https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Best Regards!
Dan
Hi Dan. Aight!
Yes, I am gona renew the support on Monday 
I have a couple of other small issues on this incredible, marveleus theme
Sure, feel free to open a new ticket if you have any questions 
Best Regards!
Dan
Hi again Dan. As with the map error wich is probably because of the new GM Api, I have an error message saying this:
Your theme (Necromancers) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again
Is this a theme error on the todo-list or does it require paid support to fix?
...btw, not shure why the H text is so large in this reply, just wrote plain text…
...I just saw the message below this with Woocommerce 8 compatibility. Gues that will fix it
Hi ROGGOR,
Those issues are not connected. But the next theme update will add WooCommerce 8 compatibility as well as fix Google Map API issue.
Best Regards!
Dan
Awesome, thank you for the feedback
How about the compatibily with woocommerce 8?
Hi joseclaudiobr,
WooCommerce 8 compatibility will be added with next update.
Best Regards!
Dan
hello – I’m thinking of using this theme for a comic book website – I was wondering if it have elementor editing – do the pages need sportspress to work correctly?
Hi gitstray,
You can use the theme for whatever you want including a comic book. SportsPress plugin is used for the eSports functionality. However, we’re using Gutenberg blocks to build the content, not Elementor widgets.
Let me know if you have any questions.
Best Regards!
Dan
Hello, as you can see, the items included in the submenus do not work. In this case Equipment +
http://futbol7sevilla.com/blogHi JMCG,
Support is provided only on our support site https://danfisher.ticksy.com
Please open a new ticket providing all information about your issue and we’ll do our best to help you with the issue.
Best Regards!
Dan
Hola, use la licencia en un dominio que ya no uso y quiero usarla en otra web. ¿cómo puedo hacerlo? cuando intento activar el tema me sale un mensaje de que ya está en uso.
Hi Grnddy,
All non-presale questions and license deactivation requests are only handled on our support site https://danfisher.ticksy.com This ensures prompt and efficient handling of all requests. Please visit our support site to submit a ticket.
Please note, you can always deactivate the license until you have access to your site. If you wiped out the site and don’t have access, then you need to open a new ticket on our support site.
If your support is expired then you need to renew it. Please check the following article https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Best Regards!
Dan
Important!
Effective immediately, all non-presale questions and license deactivation requests will only be handled on our support site https://danfisher.ticksy.com This will ensure prompt and efficient handling of all requests. Please visit our support site to submit a ticket. Thank you for choosing our themes.
Best Regards!
Dan Fisher
Hi We interested in this Template… but would like some clarity… We run several separate leagues on our site… D&D/MTG/Warhammer/Yu-Gi-Oh and X-Wing… all on one domain can this template accommodate this!
Hi capstonemediasa,
Thanks for reaching out!
The theme can handles one game/sport at a time. To build different leagues you’ll need different installations on domain/subdomain for each league. In this case, you’ll need a separate license for each installation.
Let me know if you have any questions.
Best Regards!
Dan
Thanks… we will have to find something else!
Hi I have a presale question. Will there be tournament Brackets in the Theme?
Hi fabianmaiermitleo,
Thanks for reaching out!
Currently, there is no Tournament Brackets support in the theme.
Best Regards!
Dan
Ok thanks for your fast response. Will it be added in the future?
Yes, we do have plans to add support for the Tournaments Brackets feature as well as other Pro features in future updates.
Please note, the Tournaments Brackets feature is a part SportsPress Pro plugin which is sold separately.
Best Regards!
Dan
ok thanks for your advice. I will buy it and I´m looking forward for the tournament Brackets in the future
Is it possible to do the header on the top?
Thanks for your purchase! Support is provided on our support site. Feel free to open a new ticket if you have any questions.
Our average response time is less than 24 hours. In some rare cases, the waiting time can be increased by up to 48 hours.
Best Regards!
Dan
How can I change supported domain if I’ve changed it recently and my support license ended? I can’t add ticket in Your system because of that. Thank You for reply!
edit. nevermind, i’ve found a way to contact You via envato form. Hope to hear from You soon Cheers
Hi rafpan,
Thanks for reaching out!
Your license has been deactivated! Feel free to activate it on a new domain.
Best Regards!
Dan
Thank You, extra speed! <3
Hello there Dan,
I have been enjoying my time using your theme on my website, I was curious to know whether my single license was enough for a multisite (subdomains for different sports) or if multiple were required to activate/customize. Thought I’d ask as I wasn’t sure, looking forward to future updates!
Kind Regards, Kelvin
Hello Kelvin,
Thanks for reaching out!
Glad you like the theme To use the theme for different sports either on standalone installation or on WP Multisite you need a separate license for each sports site.
Feel free to open a new ticket on our support site if you have any questions.
Best Regards!
Dan
Hello, is it possible to Reduce sidebar width ?
Hi bloox,
Support is provided only on our support site https://danfisher.ticksy.com Please open a new ticket if you have any questions.
Just a heads up, your support is expired. To renew the support, please check the following article https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Best Regards!
Dan
I have to reset my purchased kode. But i cant send a ticket because my support is expired.
Hi Berg90,
Please contact me via contact form on my profile page providing purchase code(s) you want to deactivate.
Best Regards!
Dan
Hi very interested in buying this but very concerned about some responsive layout bugs.
When viewing on mobile device, scrolling up shows the preloader covering half the page.
When selecting cart there is no close button to close the cart.
Can these be fixed on the demo so I have confidence in buying the theme please?
Hi definitivecreationsuk,
Thanks for your interest in our theme!
-
When viewing on mobile device, scrolling up shows the preloader covering half the page.
Could you please clarify the issue by providing me with a screenshot of the issue and device info (browser, os/version)? -
When selecting cart there is no close button to close the cart.
The cart icon is replaced with a close icon when you open the cart. See screenshot https://share.cleanshot.com/m9HsH5rz There are at least 3 options to close the cart: click on the close icon, click outside the cart, and press the ESC key.
You can reply here or via my contact form on my profile page.
Let me know if you have any questions.
Best Regards!
Dan
Sorry for the delay, been very busy, but also very keen in purchasing the theme because of how unqie it is. When viewing from any mobile device, Apple (iOS/Safari) or Android (Samsung/Chrome) this is the view of clicking the menu button: https://snipboard.io/ulGRqJ.jpg
When going to the ‘Shop’ page, all looks fine until you begin to scroll down the page and then anything outside of the viewport is the preloader: https://snipboard.io/5kEha0.jpg (you can see the preloader starting to scroll up, and then no matter how far you scroll, the preloader is always there. Here is another screenshot of the same page but I have scrolled down further, you can see that the preloader covers half the page and the actual shop page is only viewable in the top half of the screen.
https://snipboard.io/IHVZzl.jpg
Hi definitivecreationsuk,
Thanks for getting back to me!
1. I just checked the theme on different mobile devices and I don’t see the issue. Please check a short screencast from iPhone https://share.cleanshot.com/Dtsbm1NV
2. Everything is ok with the Shop page as well. Please check a short screencast https://share.cleanshot.com/Hr10Wl0z
However, all issues will be fixed once they are confirmed. Unfortunately, I can’t confirm the issues you noted.
Best Regards!
Dan
Thanks for your speedy reply dan_fisher,
I can see on some of my devices it works, which would be simple browser compatibility issue, and based upon your amazing fast responses I have confidently purchased this theme, I will check over and once i find any issue and made corrections, I will send you any changes I made for you to check.
Once again, thank you for an amazing theme, and your very fast (pre-sales) support!
All the best,
Scott @ Definitive Creations
Hi Scott,
Thanks for your purchase! Appreciate your kind words
Feel free to open a new ticket on our support site if you have any questions.
Best Regards!
Dan
Hello, I would like to deactivate my key so i may use it on a new domain. I no longer have access to my old domain so i cannot manually deactivate this as ive seen you suggest before. Can you please assist with this?
Hi rjmartin0330,
Your license has been deactivated! Feel free to activate it on a new domain.
Best Regards!
Dan
Hello! I have a question, how can I customize the site? at least the man? Do you recommend any plugin for that?
Hi alejo2k2x,
Please open a new ticket on our support site providing more info about your issue and we’ll gladly help you to solve it.
Best Regards!
Dan
And also how can we add this tag ؟
https://prnt.sc/bpQZhJ36DE1lHi MAHDI55,
Please open a new ticket on our support site https://danfisher.ticksy.com
Best Regards!
Dan
Compré este tema ayer pensando que sería compatible con torneos ya que en ningún lugar especificaba lo contrario…
Mi liga acaba en una fase de playoffs y no puede ser que la liga tenga un diseño y los playoffs otro sin estilo y sin nada No queda nada profesional cuando en esta liga hay mucho dinero de patrocinadores
Es que ni siquiera puedes ponerle el fondo de hexágonos oscuro de todo el tema….
¿vais arreglar esto rápido? o al menos podría poner el fondo de hexágonos de alguna manera para disimularlo?
Hi malaga4ever,
Please open a new ticket on our support site in English.
Best Regards!
Dan
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