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Can you please update your changelog.
Not compatible with PHP 8?
Compatible update is planned for release this weekend.
I could copy the configuration of another web page with the same theme and thus be able to use it as a base to build the page.
For me it is very difficult to configure the theme…
Sorry to hear you are having issues – what are you struggling with? Have you tried starting from one of the included demos?
Hi. You should change your update info on the “Item Detail” tab.
“Latest version – v3.6.22 (14th August 2020)”
Since the 3.7.0 update, the mega menu don’t work even if active in menu options. it’s affect the navigation for our customers. Any solutions to solve the problem?
Please check for 3.7.1 in your updates dashboard.
Problem solved with 3.7.1. thank you for update.
we just installed your latest theme update and it has broken our mega menu.
The menus have now had their width shrunk. We have removed all CSS and disabled all apps in a bid to solve the problem but it still remains.
This is affecting our business and we cannot afford to lose more customers.
We need an urgent fix! Unacceptable.
Sorry to hear that you are having issues – please can you send us a link to your site via here: https://themeforest.net/user/swiftideas and we’ll be happy to assist.
you have responded with a link to your themeforest page. How is that meant to help?
Your update has broken my site and you’ve sent a generic response?
we are still awaiting a response on this matter. This delay is unacceptable. You update had misconfigured our site and you are refusing to respond with a solution.
We have replied – apologies for the delay.
Many thanks. Mega menu issue has been resolved.
I am using the them in the newest version on a self hosted root server with Plesk and PHP 7.4 and other extensions in the newest versions. Before i had the installation on a hosting provider and on both i am unable to load the page builder. Deactivating all plugins did not help. I have to use the “Enable jQuery Migrate Helper” plugin to bring it to work. Do you have any advise for me what the problem could be?
Thanks in advance!
jQuery.attrFn is deprecated
jQuery.fn.load() is deprecated
The Neighborhood theme is compatible with WordPress 5.9 & WooCommerce 6.2?
Yes it is – and we have a new update coming this week for some minor fixes.
Hi team Swift Ideas,
I have discovered a bug in the super search button while selecting a specific category in the product option at the same time; instead of filtering the brand based on the specific product, it displays all of the brands given. The problem is also present in the size option.
I’d written an email addressing the search in the header. I’d like it to open without the user needing to click on the search icon (e.g. amazon search bar). I urgently want an answer since the search icon looks unattractive.
Could you please look at this matter and advise us accordingly. I’ve also sent an email about it.
Replying to your email now!
Even after making all of the necessary changes, I am unable to see the WooCommerce filter on the shop page. Please assist me with this.
Replying to your request now!
How can I reduce the height of top and bottom navbar?
Hi, when an update to this theme? the last update was almost 2 years ago…
We have provided auto-updates in the meantime – major updated will be provided in the coming weeks!
It was showing a Fatal error in the widget page so I tried changing the code in line no. 59 of widget-posts.php file. After doing that I was able to access the widget page but later on, I got another error in file widget-infocus.php saying “sf_infocus_widget” block is affected. Kindly guide me to resolve this error.
We have sent you a plugin zip to resolve this – thanks!
We have raised 2 support requests and replied to you email too. I don’t want to write the comments here in this public forum.
Kindly reply back on our email or support requests.
We replied 4 days ago – did you not receive? Please check spam.
I think you are not reading your emails.
Yes, we received your email however the fix which you gave was on a (our test) server. Since we are going to try this Neighbourhood theme on different test and staging servers and so we need a new Theme folder in a Zipped format with this fix embedded into it that you did on our particular server.
Once again: You need to give us a new theme folder with the fix embedded into it. You have fixed it on a particular server which is not a permanent solution to our problem.
I’m awaiting your earliest response.
Apologies for the confusion, but we have not received any messages to that detail from you – or any reply for that matter.
Are you able to download the folder from your test server to then upload to your live site? Else we can provide a zip asap.
It would be good if you provide a Zip folder so that we can import it easily rather than coping from our server.
We’ve just emailed you the plugin zip.
The Neighborhood theme is compatible with WordPress 5.8.3 & WooCommerce 6.1.0?
Apologies for the delay – yes it is
We have raised a 3rd support request for another issue which we are getting while clicking on Appearance—> Widgets in our Admin panel.
Please guide us at your earliest.
Apologies for the delay – we are replying shortly!
I’ve logged 2 requests till now from your support portal to get your guidance on:
Why is demo data not 100% getting populated in our theme. We have provided credentials and all the related information..
Please take a look into our query and give us guidance as soon as possible.
Sorry for the delay – we have now replied, please reply there and we’ll be happy to assist further.
Hi Ed, still very happy with this theme! It fits so well with my taste and brand style.
Just started using testimonials slider on the homepage but it’s not showing. Can you advise? I’m using it to copy&paste and display product reviews..Already added them as testimonials manually.
I placed the testimonial carousel for now and it’s displaying fine, but that one doesn’t slide automatically, which is something I need.
This is the page I’m working on and the testimonial slider is (invisibly) placed at the bottom in the green box: https://www.veganproteinshop.nl/home/
Hope you would be so kind to advise, aware my support has expired.
All the best,
Says page not found? Are you able to enable the slider on a test page for us?
At the bottom in the small green field is where i’ve placed it, under the testimonial carousel, but it’s not showing
I apologise for the delay!
Are you using the latest version of Neighborhood? Do you have the Neighborhood framework plugin installed?
Yes, I made sure I’m using the updated version of Neighborhood, Version 3.6.23.
I’m also using Neighborhood Framework Version 1.0.12, activated.
Wordpress, WooCommerce and all my plugins have been updated.
Looking forward to further advice.
Please can you provide a link and admin login via the form here: https://themeforest.net/user/swiftideas
We’ll happily take a closer look.
Thanks, I would much appreciate that.
In the “E-mail Swiftideas” section?
Just double checking to avoid credentials falling in the wrong hands
Yes it is, sorry for the delay!
No worries we’re all busy people
I just sent account credentials in the e-mail section of the link you provided. Keep me posted on activities please.
Hi there, haven’t heard since, apart from the access level adjustment, do you have any updates?
Apologies for the delay – looking now!
You guys fixed it, that’s great! Thanks!!
So glad you’re happy
Hello Neighbourhood team,
Do we have a checkbox left sidebar list. I would like users to be able to select a filter which is input type checkbox. Currently, user can only click on a single filter due to which a user can’t do multi-select filters and neither it is available for next time.
Thanks a lot in advance.
These would be added through a plugin – as this isn’t something that comes with the default WooCommerce functionality. There are a number of plugins such as https://en-gb.wordpress.org/plugins/woocommerce-products-filter/
Which file controlls the text columns for swift pagebuilder? I would like to ad 5/6 (span10) as a column width, as the theme has 1/6 as an option.
The page builder files are within the Neighborhood Framework plugin – if you download the zip you will be able to search for the column controls there. Happy to provide further if needed.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Price is in US dollars and excludes tax
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