SwiftIdeas

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3114 comments found.

Hi there, in your theme I always find few css code pointing images from your domain name e.g. http://neighborhood.swiftideas.net/wp-content/uploads/2013/06/tiny_grid.png

Can we get rid of it and have resource independent website?

Give me your email. I want your guy to sort this out in our website.

Happy to help!

- Swift Ideas

How to get product description accordion closed by default?

Add this CSS:

#product-accordion .accordion-group .accordion-body.collapse.in {
height: 0;
}

For all further questions, we’ll need you to register for support.

Register – http://www.swiftideas.com/wp-login.php?action=register How to find your purchase code – http://www.swiftideas.com/how-to-find-your-purchase-code/

Thanks!

- Swift Ideas

Hi guys, I saw that after the last update I cannot change the featured products, removing old one or adding new ones. This is something that will be addressed in future updates? Thanks, Alex

Hi Alex,

Yes – this will be addressed in the coming week or so.

Thanks,

- Swift Ideas

After updating wordpress the switbuilder does not appear to be working anymore. Wehn I switch to the swift builder i see the grid elements but there is no content in them. The text area appears blank in the builder. Thanks for your help

Hi there,

Please try disabling any other plugins you have active – they may be causing a conflict.

If you’re still having issues after that, then please log a support topic, and we’ll be happy to help!

- Swift Ideas

My shop page is displaying 2 columns instead of 3. Could you point me out how I can change it to 3 columns? Thanks!

Hi there,

Do you have any customizations? How many sidebars are you displaying?

- Swift Ideas

I am using the Child Theme with a left sidebar. If I remove the sidebar, I still see the 2 columns.

The theme by default is 4 columns or 3 with a sidebar – you must have a customization, or plugin that is altering this. If you log a support topic we can check your site for you. http://swiftideas.com/support

Thanks,

- Swift Ideas

Dear team,

Yesterday I purchased 6 months of support but your support section of swiftideas still tells me that my support period has expired. I need support so please help me asap.

Hi there,

Unfortunately Envato’s API is unreliably slow in updating this, please can you let us know your purchase code so that we can try and manually re-validate? You can send it to us via http://themeforest.net/user/SwiftIdeas

Thanks,

- Swift Ideas

Thanks a lot! Will send it right away.

Hi, I’m thinking about buying this theme. However, you are not using plugins like visual composer. Is there a reason for that, now that it is used in almost every theme here at themeforest?

I’m a little worried about lack of future updates, but you will keep updating the theme?

Hi there,

We use our own page builder, as we prefer to have 100% control over all the code that makes up the theme. You need not worry about the future updates, we always provide them when needed, and have functionality updates planned.

Thanks,

- Swift Ideas

Hi, I am thinking to purchase this theme. However, I wonder whether there is a plugin to filter items by product availability (in stock, out of stock) coming together with this theme? Thanks.

Hi there,

As far as I’m aware, WooCommerce doesn’t have a filter for this as standard, but you can use this plugin: https://en-gb.wordpress.org/plugins/woocommerce-ajax-filters/

Thanks,

- Swift Ideas

Hi, I just upgraded the Neighborhood theme to the lastest version 3.4.53 and seems that I’m not able to edit any page, when I try to edit a page appears the message “you have no content at this moment”, I’ve tried also in the classic mode but it is also empty of content, although in the front-end they has content. It has something to do that I’m using the latest Wordpress version, the 4.8?

Hi there,

We are in the process of pushing an update which resolves that issue – it should be available via auto-update and through ThemeForest within the next 6-12 hours.

Thanks,

- Swift Ideas

I have a couple Pre-Sales questions for a client. NOTE: if this needs to be addressed via support or somewhere else, please let me know.

We’re looking for a theme/site that has or can be made to have (via plugins or customization):

1) 4 Products across (with a fixed sidebar in place. [IE: if we make the site wide enough, can we do this?]
2) Search bar/plugin that is in the top bar/header area [we bought YITH Ajax Search and a couple of others we can try. Is it possible to use a shortcode to place it up in the header area?].
3) Fixed lower right menu. We bought a plugin for this that you can see via our demo site below.
4) Wish list [that can be renamed to "Design Board]
5) Add sample to cart [preferably with qty more then 1]. We have a plugin that works, but only allows a qty of 1, not sure if you have an option for something like this.

6) Infinite scrolling. We have a plugin, but are running into what I assume are script conflicts. Have you played with infinite scrolling?

7) Print Hot Sheet button on product page.
8 ) Product Documents [Woocommerce has a plugin for uploading documents that can be downloaded. Just wanted to know if you have experience with integrating it]
9) Hide the main menu [don't know if your site uses a code to display the menu or can we use CSS to hide it if needed, etc]

NOTE: I have a site with almost all of these things (www.zikitextiles.com) but the theme we’re using does not seem to support displaying product search results which is why we are looking for another theme to try. We have bought and installed various plugins to achieve some of the functionality listed above as you can see in our demo, but seem to have infinite scrolling conflicts and, as mentioned, issues with search.

Hi there,

1) It’s 3 products as standard with a sidebar, you could customise this to be 4 with CSS.

2) Not as standard, you’d need to modify the header output for this.

3) You’d need a plugin for this.

4) We recommend the YITH Wishlist plugin, as far as we are aware you can rename as you like!

5) This would be down to a plugin, rather than the theme for the functionality.

6) We have with our more recent themes, but not on Neighborhood as standard. You could try the YITH plugin for it.

7) You’d need a plugin for this.

8 ) Don’t have experience as such, but it should work out of the box!

9) You can hide with CSS easily if that’s what you’d like!

Thanks,

- Swift Ideas

where can i find my marketplace username?

Hi there,

It is: Tyretrading_1

Thanks,

- Swift Ideas

Has the issue been fixed to resolve post content not appearing in page builder? I’ve updated the theme and still nothing shows up. Thanks.

Now it’s taking away images and text formatting. Very frustrating.

Hi there,

We are currently investigating any remaining issues since the WordPress 4.8 update, and hope to provide an update ASAP. Rest assured that as soon as we have fixed all issues, we will send an update out immediately.

Thanks for your patience.

- Swift Ideas

ph1x

ph1x Purchased

Hello guys,

1. I want to change the layout of the header a bit like so – http://prntscr.com/fjzss6 in order to have some more space about the main menu. My question is in what file/files contain this code? And can I copy this file/files to the corresponding directory in child theme in order to preserve the changes after the update?

2. Where can I find this “Added to Cart” text in order to translate it. – http://prntscr.com/fjzufl It is not in po/mo files.

Thank you in advance

Hi there,

1) Going further than adding custom CSS, you can find the header code in /includes/swift-framework/sf-content-display/sf-header.php

2) It is in the neighborhood.pot file, proof:

- Swift Ideas

sammayell

sammayell Purchased

Hi, We tried updating to new theme version and woo-commerce version as well. Now we’re getting so many errors in log file. It seems like lot of hooks used in theme still refers to old version of woocommerce which is depreciated.

one if error : [20-Jun-2017 01:31:56 UTC] The The “woocommerce_get_price” hook uses out of date data structures and function is deprecated since version 3.0.8. Replace with woocommerce_product_get_price.

Could you please help on these issues. We really need to have error free theme which works 100% with latest woocommerce plugins.

Thanks, Sam

Hi Sam,

That function isn’t used within the theme – so I can only assume you have a plugin that is in need of an update!

- Swift Ideas

Hello we wanna buy this theme my question to u is…if i buy can u create some specials for us…can we work together for solutions for our shop…??

Hi there,

What exactly are you looking for? If you can be more specific, we’ll do our best :)

- Swift Ideas

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