Discussion on Neighborhood - Responsive Multi-Purpose Shop Theme

Hi Michal,

We have tested the latest theme + woocommerce locally, and remove from cart is working 100% for us. Please try clearing your browser cache, and also try disabling any other plugins that may be conflicting?

Thanks,

Swift Ideas

It only took a long time due to the multiple WooCommerce updates put out back to back – unfortunately, this is out of our control. We don’t demand you pay for support for this, and would happily still support you without it. If you are having any further issues with the theme we will happily check them out for you.

Thanks,

Swift Ideas

I see the problem with the WooCommerce updates, which are throwing you back again and again. Unfortunately that´s not my main problem. In my opinion it is really ridiculous to pay every 6 months an amount (in my case about 41,13$) to receive your support which is in the most cases only one or two questions in 6 months. Since you have changed your support system it is more difficult to solve issues without your help. I absolutely understand that you are paying your bills with your product, but in my point of view it is unfair to let customers pay for your support (after the first 6 months). Especially if they are clients which are using your theme for years now.

I have a problem with the Font Awesome Icons. Since an update within V3.4.72 and V3.4.75 the icons aren’t visible anymore (allover the site). Actually I am looking in the change-log to see what was changing within the updates, but since you don’t update your “What´s New” page on your demo site anymore, it is hard to figure out what was happened there.

It is really frustrating trying to keep the site going on and with the next update of the theme, there are occurring some strange errors. Perhaps there is an mistake in the child theme or so, but as I said, therefore I was looking in the change-log in the past.

That is envato’s policy with support now – and we do agree with it as it allows us to continue supporting the theme. We don’t require you to purchase this to ask us questions, however – like a lot of authors do. We won’t turn you away if you have genuine issues – we haven’t before, and we won’t, ever. You are always free to email us through the profile form or message here.

If you could please send an email with further details of the icon issue, via here – https://themeforest.net/user/swiftideas then we’ll happily look at it for you, without requiring a support extension.

Thanks,

Swift Ideas

Hi there,

Is the file that you are using loading after the theme stylesheet in the source code for the page?

Swift Ideas

Hi there,

Check the URL that you have set where you’ve added it? If that is https:// and you still have the issue, let us know!

Swift Ideas

I contacted the support, are viewing the problem. I await feedback thanks

Hi there,

We’d recommend this plugin if you want them as normal menu items – https://wordpress.org/plugins/login-logout-register-menu/

Thanks,

Swift Ideas

Hi there,

We’d recommend this plugin if you want them as normal menu items – https://wordpress.org/plugins/login-logout-register-menu/

Thanks,

Swift Ideas

Hi there,

Please try increasing your PHP memory – https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

Let us know if that helps.

Swift Ideas

i didn;t tried, anyways i uploaded old theme and got demo from there

Hi there,

Not as standard as of yet – though it is on the request list.

Thanks,

Swift Ideas

nevermind, I fix it using the way in that post.

But here is another problem, how do I change shop prduct mini image size, they are in bad quality

Do you mean the catalog images in the shop page?

Swift Ideas

Hi there,

Please add this CSS:

.product_meta p .need-help, .product_meta p .leave-feedback, .product_meta p .posted_in {
display: none;
}
.woocommerce ul.products li.product .posted_in {
display: none;
}

Swift Ideas

Thanks! It worked.

Hi there,

All support is provided through our support system – http://www.swiftideas.com/support-request. Please log a request through that form, and our team will be happy to assist.

Swift Ideas

Hi there,

Please try this – https://docs.woocommerce.com/document/remove-related-posts-output/

Thanks,

Swift Ideas

Please see here – https://docs.woocommerce.com/document/woocommerce-shortcodes/#section-14

Thanks!

Swift Ideas

No problem

Swift Ideas

Hi there,

Thanks for the heads up – did this only occur when updating to 3.3.5? What version of PHP are you using? We’ve updated locally but don’t see the same error.

Thanks,

Swift Ideas

PHP 7.1. Fresh install.

Thanks – we have resolved this for the next update.

Swift Ideas

Hi there,

To do that without template changes would mean uploading a grey image as your second image for each product. You can remove those with this:

ul.products li.product .product-details .posted_in {
display: none;
}

Thanks,

Swift Ideas

Yes thanks the remove category is working fine, but the typography for Product title and Price seems to align in a straight line, making it look weird. Will we be able to flush the text for Category, Product title and price to extreme left instead? This way the layout will look much nicer below the product image instead of a straight line.

As for the product image grayscale, If we were to put in a grayscale image as a rollover, the main product page will have a second thumbnail that is in grayscale.

Can we put in a CSS code like this below instead :

img { -webkit-filter: grayscale(100%); /* Safari 6.0 – 9.0 */ filter: grayscale(100%); }

I tried a few other than the above but no luck in converting the image to grayscale.

Any advice would be great.

Thanks