SwiftIdeas

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3209 comments found.

hello, i have a question please. i want to custom my order email in woocommerce but i havent find the email-order file ? So where is it ? or How can i do it ?

Hi there,

Please see this guide: https://www.sellwithwp.com/customizing-woocommerce-order-emails/

Hope that helps :)

Swift Ideas

Hello there, it looks like the theme is not up to date with the latest WooCommerce version (3.4.0). Are there any plans to update it?

From the WC Status report, these files are not up to date:

neighborhood/woocommerce/archive-product.php version 3.3.0 is out of date. The core version is 3.4.0,

neighborhood/woocommerce/cart/cart.php version 3.3.0 is out of date. The core version is 3.4.0,

neighborhood/woocommerce/content-product.php version 3.0.0 is out of date. The core version is 3.4.0,

neighborhood/woocommerce/content-single-product.php version 3.0.0 is out of date. The core version is 3.4.0,

neighborhood/woocommerce/global/quantity-input.php version 3.3.0 is out of date. The core version is 3.4.0,

neighborhood/woocommerce/myaccount/form-login.php version 3.3.0 is out of date. The core version is 3.4.0,

Thank you in advance.

Hi there,

Update is in the final stages of testing – will be released within the next 24 hours :)

Thanks,

Swift Ideas

Hi Support,

We have an issue on our cart page our update cart button is not working the qty are not change when you click the update cart button, we have tried deactivate all the plugins in except Woocommerce but the issue still their and we have changed the theme into twenty seventeen and the update cart button is working I think the issue is in your theme?

Can you please help us to resolve this issue? :)

Hi there,

Please make sure you have the latest version of the theme – we have tested locally and no issue with all the latest updates.

Thanks,

Swift Ideas

tasos14

tasos14 Purchased

Hello Swift Ideas,

I got a themeforest email stating that a new version is out and WP also has a “new version available” notification but when I click the “info about 3.4.80” link I am getting a kernl.us page with absolutely no info/changelog about the new version (screenshot : https://imgur.com/Ceggwlw).

How should I proceed? Is it safe to go ahead and update through WP or download the new version and manually update?

Please note that I am using a child theme so the main theme is inactive and the child theme is active instead.

Great theme btw, keep up the good work!

Hi there,

Changelog can be found here – http://neighborhood.swiftideas.com/whats-new/

Safe to go ahead and update :)

Thanks,

Swift Ideas

tasos14

tasos14 Purchased

Will do, thank you :)

Does your theme support WooCommerce Bookings plugin?

Hi there,

Yes it does.

Thanks,

Swift Ideas

Thanks, perfect

Hi there, We have live website and we’re getting following error.

[14-Jun-2018 01:24:37 UTC] WordPress database error Deadlock found when trying to get lock; try restarting transaction for query DELETE FROM wp_options WHERE option_name LIKE ’\\transient\\%1528939471’ ORDER BY option_id LIMIT 1000; made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), do_action(‘template_redirect’), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action(‘wc_ajax_checkout’), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::checkout, WC_Checkout->process_checkout, WC_Checkout->process_order_payment, WC_Gateway_Stripe->process_payment, WC_Stripe_Payment_Gateway->process_response, WC_Order->payment_complete, WC_Order->save, WC_Data_Store->update, WC_Order_Data_Store_CPT->update, Abstract_WC_Order_Data_Store_CPT->update, Abstract_WC_Order_Data_Store_CPT->clear_caches, wc_delete_shop_order_transients, WC_Cache_Helper::get_transient_version, WC_Cache_Helper::delete_version_transients

So after payment, some orders are not marked from Pending Payment to Processing Payment status.

Can you please help with this? I believe your theme is still not 100% updated as per latest woocommerce version and causing these issues.

Thanks.

Hi there,

This does not look like a theme issue – I would suggest speaking to your host about this.

Swift Ideas

Hi there :grin: I’ve updated my theme and my mobile menu stopped working as well as the accordions. (I’ve tried switiching off and on my plugins.) https://www.lakshmiayurveda.com.au The the navigation just adds a # sign at the end of URL. Would appreciate some guidance. Cheers.

Hi there,

Please see this guide: https://docs.woocommerce.com/document/jquery-cookie-fails-to-load/

Thanks,

Swift Ideas

Great thanks for the help. I contacted my hosting company and did the cookie fix, but I’m still having the issue. They said that there’s a plugin called ‘love-it-pro’ included as part of the theme that ships with a different js.cookie to the version being loaded by WooCommerce and one being loaded by the theme. I can’t locate the ‘love-it-pro’ plugin to check it out. Could you tell me where to find it?

Hi there,

You can disable that from loading by removing line 73 from functions.php:

include(SF_INCLUDES_PATH . '/plugins/love-it-pro/love-it-pro.php');

However, I don’t see that fixing the issue. Looks like you have lots of HTTPS errors. Have you installed and configured WordPress HTTPS plugin?

Swift Ideas

On the checkout page the Country dropdown not is showing. Why?

There is an other problem. After the update i cant translate some strings. On the register page i have some
showing… Why?

Can you provide a link to your site for us to check?

Swift Ideas

herbamedicabg.com

Hi, can this theme be implemented for ECWID store

thanks, is there any Demo ECWID store for this theme to view. I want to make sure if Shopping cart, My account details on the theme is integrated with ECWID store data.

Please advise

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