Hi, just wondering when the theme will be compatible with WordPress 5.0?
Yes it is!
Does anyone else has the problem of not having an add to cart button on a new product with this theme? Also the prices don’t show anymore, as well as the add to cart when you hoover over the product pictures. Something to do with the software of WordPress?
Have you updated to the latest version of the theme and cleared your browser cache?
Yes, I have the latest version of the theme. I think it started when I added a new product in the shop. A new “simple product” in stead of a “various product”.
Do you have any idea?
We’ve tested locally without issue – are you able to provide a link?
Also the products are shown without tax, altough in the shop the products are shown with tax.
You have catalog mode enabled – please disable that in Theme Options > WooCommerce Options.
Also please check in the WooCommerce settings in regards to how the price is displayed (inc tax etc).
Fantastic Theme, only concern is mobile sidebars are non existent, they are forced to the bottom of the page and when infinite scroll is enabled on large shops users can never reach the sidebar filtering options.
Is there a way to make a off canvas side bar for mobile which can overlay over the shop page?
Big feature that is killing this Woocommerce theme.
Sorry to hear you are having issues – that’s definitely a good idea for a feature that we’d love to implement.
In the meantime we could provide an adjustment to show the sidebar above the products – if that’s something you’d be interested in?
Hi Swift Ideas,
This appears to be the only downfall in the theme so far. We run multiple online platforms with 3-4 more in the pipeline. We would love to continue using this theme but this is a deal breaker for us.
Our stores contain 1000+ products which require a lot of filtering, we tend to not use pagination and prefer infinite scroll.
Off Canvas sidebars for mobile would be a big help, how long do you think this could take to be released on the theme? Alternatively, we would be happy to pay for this additional customization to speed up its release on the theme.
Placing the sidebars at the top, unfortunately, won’t improve the situation much.
If you can provide any examples of what you’re looking for, we’ll happily see what we can do about getting it added in within the next week or sooner.
скажите – когда будет поддержка 5 wordpress?
у меня сильно изменена тема и для меня важно понимания сроков ?
The latest theme version supports WordPress 5.
On your changelog there is 3.5.1 version. Whenever I download the installable files to update the theme the version stays to 3.5.0.
Please fix it asap.
Apologies, not sure why that hasn’t updated – we have sent the update to Envato. It should be live within 12-24 hours.
Hi, is it possible to have the log in button next to the wishlist button on the header type that is on the same line as the menu and logo?
hi you guys just ignored my comment and answered a comment after mine?
Apologies – not ignored, just missed. Having a login button would require template modification, not something possible as standard. We are more than happy to provide you with the place you need to adjust it.
Hi! I use POedit to translate the theme into german. Works in 95% but some strings will not be translated. In my case the coupon section in the cart. What can i do? Can you help? Thank you!
Please make sure the translation file is updated using the latest .pot file. Also check the WooCommerce translation file is translated.
Okay thanks. I will try to find it out.
One additional question. Is it possible to hide the coupon section in the cart? And also the shipping calculator? I use a woocommerce plugin for the german market and there ist also a coupon section – but in the checkout process.
Thanks in advance!
Both should be able to enable/disable in WooCommerce > Settings
Could hide the calculator in the settings – thanks! I could hide the coupon section with some code in the functions.php. Still have the problem with the translation of three simple strings. POedit and Loco Translate didnt work. The translation is correct but does not appear. The POT file is the original from your theme. Never changed anything there. Any ideas?
Is the file working for other strings, is it just those 3 that are a problem?
The file is working fine for all other strings. As you can see in the screenshot only the last three strings are not displayed correctly. In the .po/.mo files everything is already translated.
Please can you link us to your .po file?
Thanks for your replay. Yes, i can.
Please try this .po and .mo file: https://swiftideas.d.pr/RTQpCb
Whatever you did – it works! Thank you very much!
Happy to help!
Hey, I updated the theme, but the page title won’t disappear…. even after I selected for it not to show on the page. What should I do?
Is this for the blog page? If so make sure the page is not set as the posts page in Settings > Reading?
Let us know which page and we can assist.
Just after the recent update all images of our shop are not aligned anymore. how can we fix this? website is www.studiolorier.com
Please check the WooCommerce image settings in Appearance > Customize > WooCommerce, and then use the Regenerate Thumbnails plugin to refresh your images. The image setup changed in WooCommerce 3.3.
after regenerating all thumbnails, the images are still not aligned. what resolution should i use as thumbnail in woocommerce?
Are the images that you’ve uploaded larger than the image sizes you have set in the WooCommerce customize section?
If this is so then it’s unlikely the Regenerate plugin worked successfully – please try this again or re-uploading the image?
unfortunately the problem still exists after re-uploading the images and even after regenerating the thumbnails.
EDIT: the problem only occurred when we updated from theme version V3.4.80 to V3.5.1
Hi @snadder – can you please email us a login to your site so that we can check? There is a contact form here: https://themeforest.net/user/swiftideas
capable of doing this https://nimb.ws/f6pylw
also any features on pre-orders?
Both would need a 3rd party plugin, as they are not default features of WooCommerce.
Can you tell me where the responsive breakpoint is for mobile? Is it 1024px ipad?And can it be changed in the theme?
It is 1024 by default, this is set in the /css/responsive.css spreadsheet, and would require manual modification.
Is it possible to translate “items in the shopping bag”? I see a few people have asked the question before and either given up or solved it themselves, but I can’t figure it out. I’m using Polylang. I’ve done an in depth search for that string by downloading the whole site and searching through the files, but all I can find is “0 items in the shopping bag” – I searched in phpmyadmin too and nothing. So how do I get Polylang to translate this string?
The string when the count is > 0 is “in the shopping bag” – hope that helps!
Hi. pre-sale question..I noticed that in the mobile version with 2 columns of the shop page the products are not horizontally aligned but some go up and down and I do not really like this, because I have seen other e-commerce demos where almost always two side-by-side products are always aligned to their high margin … Is it possible to have this layout in future versions of the theme? thank you.
This is possible with some custom CSS – we’re happy to provide that for you to adjust the display if you’d prefer that.
I updated to the new woocommerce version and now my website is a mess… not displaying any products… please help! Does the theme support the newest version of woocommerce? My site www.youneek.co.za
Yes it does – do you have the latest version of the theme? Have you cleared your browser cache?
We have an issue in our cart page when you add quantity and update cart the subtotal did not update, we have tried disabling all plugins except Woocommerce but still have this issue.
Also, we have changed the theme to the storefront theme and the update cart is working.
Can you please help us to solve this issue?
Please can you let us know which version of the theme you are using? Is it the latest (v3.5.1)?
We are using the latest theme please see screenshot below.
Have double checked this locally with the latest versions and can’t replicate any issue. Do you get any errors in the browser console after updating the cart, or in the server error logs? Do you have a child theme?
We have tried the storefront and we can’t replicate this issue even all the plugins are active.
This is the console:
“Content Security Policy: Ignoring “’unsafe-inline’” within script-src: ‘strict-dynamic’ specified
Content Security Policy: Ignoring “https:” within script-src: ‘strict-dynamic’ specified
Content Security Policy: Ignoring “http:” within script-src: ‘strict-dynamic’ specified
Intercom Messenger warning: Identity Verification is set up correctly but not enabled. For details on how to enable it, see https://docs.intercom.com/configure-intercom-for-your-product-or-site/staying-secure/enable-identity-verification-on-your-web-product. frame.6f5b1352.js:1:37448
This site appears to use a scroll-linked positioning effect. This may not work well with asynchronous panning; see https://developer.mozilla.org/docs/Mozilla/Performance/ScrollLinkedEffects for further details and to join the discussion on related tools and features! cart
Blocked loading mixed active content “http://www.meir.com.au/cart/”[Learn More] cart”
Yes, we have child theme and we have used that.
Please can you email us a link to your site, so that we can check it? Send via https://themeforest.net/user/swiftideas
I use your theme but never installed the demo content. Now i would like to include the “track my order” section but can not find as predefined page or element in the page builder. Is it possible to provide me the shortcode or a solution how i can set the section up?
Please see here: https://docs.woocommerce.com/document/woocommerce-shortcodes/#section-5
Dear Costumer Support, i have just updated to lastest and version and this template “neighborhood/woocommerce/cart/cart-empty.php versione 3.1.0 è obsoleta. La versione attuale è 3.5.0” seems to be out of date!
Please make sure you are using v3.5.10 of the theme – this has support for WooCommerce 3.5.0
If you updated the theme manually, please remove that cart-empty.php file via FTP
I have done, thanks. I’m in trouble with some translations (category, categories, apply coupon, update cart, view all….) I translated them on /wp-content/themes/neighborhood/language/it.po but it seems does not have any effect considering that they are in english on frontend yet. Which .po file i have to edit in order to have them properly translated?
Please make sure you go to Catalog > Update from .pot file (and use the file included in /languages in order to update the file to the latest version.
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