Hey Ed, thanks for helping me solve previous issues that I had. On the mobile version of my website the revolution slider is cut off, how can i fix this? The website is systemglitch.co
What setting do you have it set to in the slider settings? Check it’s on Auto responsive, or better set the slider up as so – http://support.swiftideas.net/knowledgebase/how-do-i-add-a-full-width-slider/
Yea, that will do! This may be a silly question but what is the defult size for the slider on auto responsive. I had the slider set to 960×350 on the fixed selection and the images look great. Now the images are out of place and cut off?
Check our settings here – http://cl.ly/Qt4O
That will do, a million thanks!!!
I have 2 problems which have not been resolved after updating the theme, the support seems responds slow, please can you help me
Thanks in Advance
Our support policy is 48 hours, Monday-Friday. We’ll get back to your tickets shortly.
Question, is it possible to make the the main page under the header the full size of the body container 1230px, instead of 1200px width. Please advice as to possibility of yes which css file and what container title or what ever?
Thanks in Advance
Unfortunately this isn’t possible as standard, as it’s set via the css framework. You’d need to make the alterations yourself if you wanted to do this.
Dear Ed, there is a small problem im facing, hope i can ask u here if you do not mind.
on the portfolio page can i edit the text filter “our work” i wish to use this for my various news clipping.
also when i select link to vedio in light box this doesnt work.
u can check the same here.
i would like the text below the vedio open the vedio in a light box.
Please log the above question in support, someone will point you in the right direction.
For the lightbox option, make sure you’ve set to lightbox to video, not thumbnail.
lightbox to vedio doenst work. url changes to #prettyphoto/0/. (reported to support just mentioning here cause u told me what to do.
Make sure you enter the URL with http://
Have used http: Infact have even put a screen shot in general announcement on support As license key isn’t getting verified to post directly for neighborhood !
As I said before, your code is already registered to the username “ad”
I have been trying to short my issue out with the top level navigation but still i am unable to add sub-level menu to it please my problem. see link below
This isn’t possible without code modification, which isn’t something we can offer with our support.
<p class="no-items"><?php _e( 'You currently have no items in your Shopping Bag.', 'swiftframework' ) ?></p>
How can i make what would i need to do for me to get the site to call an image for when cart value is 0? Please advice
Just add the image above that line, it will show no matter where you add it to the file.
For future questions, please post them on our support forums so that our dedicated team can look after you.
Click here to access our support forums.
I can not seem to confurare the slider as an example home1.
I get the following error:
“Revolution Slider Error: If you want to use the PHP function” putRevSlider “in your code please make sure to check” Include RevSlider libraries globally (all pages / posts) “in the backend’s” General Settings “(top right panel).
Or add the current page to the “rytopbrasil” option box. “
can you help me?
Go to Revolution Slider panel, then click the general settings button in the top right. You can enable the setting there.
First of all, after seeing over 50 templates, I must say this is a finalist with another one. Very very good job. I’m in love
Few questions though:
1) I could not find any compare products functions. Is it available? if not, for a developer how hard would it be to add this funcionality ?
2) Product zoom – again, could not find an option for that. Is it available?
3) Is there different product page layout. Such as “standard” tabs instead of the vertical layout you have.
4) I was very interested in your content builder. Do you think it is possible to add a “Tour” where each heading reveals different product category ?
5) Still about your content builder – Does “Code Snippet” means I will be able to call PHP functions ?
Many thanks !
Thanks, glad you like it!
1) I don’t think this is something WooCommerce offers as standard, it would likely be functionality added by a plugin, although I’m not aware of any that do this – check CodeCanyon maybe?
2) Yes, it’s built in to the theme, and you can enable it in the Theme Options.
3) Not as standard, but we’re likely going to add the option of reverting to tabs in the next update if it’s a preference.
4) You could do this within an accordion asset within the page builder.
5) Code snippet is for displaying code examples, but you could add in php code through a plugin that allows you to call php code through shortcodes.
Hope that helps!
Thanks for your reply.
I will give a go
I will really appreciate if you could release an update with a standard product template soon.
You’re welcome! We’ll see what we can do.
Hi as soon as I activate the oAuth twitter feed plugin my theme breaks, any ideas why this might be guys?
Replied to your email message.
Hi, i’m new to wp commerce themes. Found that your design is so beautiful. Is it possible to make all product photos in square size? Do I need to make lots of changes in css file? or just upload square photos could do.
You can set the size in the WooCommerce settings, no code editing needed!
Just replied to your email message.
How to change text for maintenance mode ? (want to translate it)
How to change language selection in header ?
You can change it in functions.php line 239.
Great theme,, I’m working on it for a client. Where do I set the option to add a product to a page from the home page? Thanks!
Are you just looking to add a single product, or a set of them?
Glad you like the theme!
I’m sorry I meant to type, how do I enable the ” add to bag” option for products on the home page. Here is the test site:http://lookatexamples.com/rs2/
It shows select options as they are variable products.
Any idea why the menu would hide behind the product image?
I’ve been looking for instances of z-index to modify, but having no luck so far…
Please update the parent theme, as we’ve fixed this!
Having a minor problem. I’ve created a test item for portfolio and it is not showing up in the URL I set up for the portfolio page “portfolio/”, instead showing up in the link ”/?post_type=portfolio”. My portfolio is not displaying my portfolio items.
Also under my “contact” page, there is a space gap between the page title and google map. How can I resolve these?
If there is an email I can reach you that would be great so i can provide you with more details and my web link. Thanks in advance.
Please create a page, and add the Portfolio asset within the Page Builder.
In the page meta options, check the option to remove the top spacing.
For support, please go to http://support.swiftideas.net
Awesome. Thanks for your help. May I also know how i can add quick view to the products?
Hi Ed, also could you please let me know how i can remove the path on the website. I mean the one which is on the top right hand of every page on the title bar which goes “Home>Clothing>Sample1”.
As I said previously, all support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.
got it, thanks!
I would like to install the revolution slider like it is said in the demo but it doesn’t work !! It says that the “external link” doesn’t work… What can i do ?? Thanks
If you’re using the child theme, make sure you enable the parent theme before trying to install.
We are interested in buying the Neighborhood Theme but just wanted to check something first. We realise it comes with Woo Commerce but we need to use the WP eCommerce shopping cart plugin as it’s compatible with our online Accounting & Invoicing Program. Can you please let me know if this will be possible asap as we are keen to make the purchase and get our new website started?
You are free to us WP eCommerce, but it won’t be compatible with the theme functions such as the super search or cart header menu.
there’s a problem that my site has no top bar after following the document to do the setup and full import.
I got an error “Failed to import slide-page ff about office” during the import. Is that related?
What could I do to show the top bar?
Thanks in advance
You can enable the top bar in Theme Options > Header Options.
But top bar is already set to on. Also, there’s only blog content show in the website. The market part is disappear. Is this the default set of full import?
Please check the documentation, it covers how to set up pages and menus.
Nice theme, thank you.
Have a question.
The quality of the product thumbnail image is blurred.
What should I do?
I want a nice thumbnail theme like demo.
I is beginning.
Please help me
Check this link – http://support.swiftideas.net/knowledgebase/product-image-quality/
I have been trying to get the revolutionsilder to display full screen images without distorting them with out any luck please me help.
Thanks in advance
Please see the images rezise on full screen box mode.http://taylormadenr1.tumblr.com/post/61098355209
These are the slider settings we use: http://cl.ly/Qt4O
Thanks for the response Ed. I want you the full screen option what do I need to do? Picture size please help? As I really need this function.
Check the link here – http://support.swiftideas.net/knowledgebase/how-do-i-add-a-full-width-slider/
I understand if this is only possible in full screen mode and not in box mode. but if this is only posible in full screen mode i still need the slider to display the images as full without distortion (high res).
So in other words if it ony works in full screen mode it will need to keep the header,page,footer in box mode were the slider will be full screen on the home page please adivice asap as i have been trying to get this sorted for the last couple of days. please advice asap?
If you don’t want the images to distort, then make sure they are big enough, and try adding them as image layers, rather than as the background image?
Check this video if you’re struggling with Rev Slider – http://www.youtube.com/watch?v=fCgspm_GaP8
I am aware of that, please advise on what is the right size.
As I have been trying to do this through communication and looking through your documentation for the last few days without any success.
At this point I am starting to get frustrated by it so please provide me the correct solution to the problem.
Thanks in advance
I provided the correct size that we use in my first reply (the screenshot link). The width is the width of the theme (1170px), and the height is whatever you wish to use.
I hope that helps, but you aren’t really explaining yourself well enough.
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