I don't appreciate having to pay for support when things aren't working properly. If I needed help with something I didn't understand, that would be different. I logged in to make changes to a page, and noticed that the swift page builder is gone. And there are outdated woocommerce templates and no update for the theme available. I went to reinstall the theme, but the download available to me in my account is an older version than the one I currently have installed. I wish things were better.