Reviews for Neighborhood - Responsive Multi-Purpose Shop Theme

757 Reviews

for Customer Support

Great theme with very great support and fully multi language compatible

for Customer Support

I purchase this theme and found an issue with the "Update Cart" button malfunctioning when I clicked it after changing the quantity one of the items.

David was very responsive to my issue and had a fix in place within 24 hrs.

I find the most important to consider when purchasing any plugin and them is support.

Based upon my first experience with Swiftdeas, they have excellent support.

for Customer Support

Really superb support. Saved me many hours in trying to solve issues and even customise certain elements.

I haven't seen a Theme as well supported with real people to help make your site look great.

Well done team. Look forward to seeing more great themes in future.

for Code Quality

Very good theme; but it would be very nice if theme had some pre-built pages. It comes with empty (only the text areas) pages.
That makes it hard for to design the for beginners.

for Customer Support

Actually it was a great theme 5 years ago, but today it is more like a stepchild for the Author. The support is expensive and the author is updating the theme approximately once in six weeks. The poor thing is, that updates aren't solving known issues anymore.

for Customer Support

Love the theme, few problems here and there and need a quick question answered that, more often than not isn't in the FAQ or forums. It's INSANE to me that you buy a license for this theme and then you have to pay AGAIN to ask them a question to help with the theme you ALREADY paid for.

for Customer Support

I really appreciate their support!!
I highly recommend this theme.

for Customer Support

The support the give is great, fast and professional.
I recommend.

for Customer Support

"Cheap" support - they don't show love to you...the customer..

SwiftIdeas

Author response

Sorry to hear that you feel this way - if you could please email us instances of what you feel is "cheap" support, we'll happily investigate.

Swift Ideas

for Customer Support

Pros:
- very good customer support
- good support for schema.org and SEO
- well flexibility and functionality but much smaller than Enfold

Coins:
- poor documentation (besides support forum)
- slow theme functionalities development (compering to Enfold)

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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