not easy to use. Not many import codes. Design quality mediocre.
Author response
Hello,
We would appreciate if you had left us a feedback before giving this rating. When customers need help related to theme, we are glad to help them.
We also noticed that just 4 hours after buying the theme, you have already given a 1-star rating. We are curious if you managed to understand the theme in such few hours. From our experience, any theme needs at least couple of days to be fully understood.
Considering all this strange situation you have created, please make a refund request, we'll approve it, no problem.
Wish you all the best.
Kind Regards,
Pikarthouse
Amazing theme, flexible, easy to use. Great support team, help me in my issues with theme. Highly recommend!!!
Author response
Thank you a lot for your wonderful words! Our team really appreciates this. We'll keep going the same way. Cheers!
Excellent customer support.
Author response
Many thanks for your feedback and kind words!
Amazing customer support! No questions too hard and response received within 24hrs.
Author response
Huge thanks for your wonderful words! Our team appreciates it. We'll keep going the same way!
He comprado a otras empresas, y esta me ha sorprendido muy gratamente, he tenido varias dudas, y sin problemas me las han solucionado, rápidamente incluso dándome consejos de como mejoras haciendo cambios sencillos, documentación extensa y precisas, han ganado un cliente para muchos años.
Author response
Muchas gracias for writing such an amazing review. Our team is really excited about your wonderful words and kind appreciation. We'll keep going same way. Cheers!
This is a great e-commerce site. It has every feature we needed to launch our children's books.
The developer has also been easy to work with and super responsive to our questions and our concerns.
Could not recommend this enough!
Author response
Many thanks for your wonderful words! It's much appreciated by our team. We really enjoyed helping you and we are happy to know you achieve the site you wanted.
What a good service and Great Theme !
There are several options here when you want to buy a theme.. all of them have good rating and sometimes it is hard to decide. We did it and bought NELS... what a good decision !!! not only because of the quality of the product, code and usability... the Customer Support made it really worth it.
Ion is the person behind our 5 stars rating, someone who was always open to help, answer our questions, find solutions and making an excellent Customer Service experience !!!
If we had the chance to give more starts, we would do it without any doubt !!! Companies like this, people like ION and products like NELS, make our work easier and enjoyable !
thank you again and for the ones who didn't decide yet to buy... DO IT !!! please follow what we're saying ! you will not regret.
cheers from Berlin !
Author response
Thank you a lot for writing such an amazing review, by highlighting your thoughts about our products, team and service we offer! Our team really appreciates this. People like you keep our crew doing great work in long run. We'll keep going the same way. Cheers!
I've left a review for Pikarthouse before and love this company but fI;m so impressed that I felt the need to leave another review for them.
Truly, with all the time we've been on themeforest and all the themes we've bought, Pikarthouse is the absolute best company, with the best themes EVER.
If I could give Pikarthouse a star rating of 100 or more, I would gladly do it.
Again, I will say you cannot go wrong with purchasing this theme and working with PikartHouse.....THIS THEME AND PIKARTHOUSE ROCKS!
Author response
Thank you very much for writing such a wonderful review, while expressing your feelings towards our work and team. This is much appreciated by us. It was our pleasure to help you and we're really excited to know you happy.
First off my apologize for a late review, but I must say it thank you. Learning word press has been a fun task. I am glad all of you are here to help with it all. I hope someday I contribute to the cause but for now I am a happy learner.
Author response
Thank you a lot for highlighting your feelings about Nels theme and the WordPress learning process itself. It's much appreciated. It was our pleasure to help you!
The theme is fantastic, also the support!
Author response
Thank you a lot for your kind words and appreciation regarding both the theme and support!
Amazing support, quick and very helpful.
Author response
Great thanks for your wonderful words! Our team appreciates it. We'll keep going the same way!
Customer support responded to a range of customisation questions within the day, offering a mix of solutions and guidance where necessary. The theme works very well and the documentation is comprehensive. Many thanks.
Author response
Thank you very much for writing such a detailed review about Nels Theme! Our team appreciates it. We are really glad to know you happy. You're welcome!
Except that theme is very beautiful and with a million functionalities, I am amazed by their support.
Three years of entrepreneurship and hundred hours speaking with various customer and technical support teams all over the world, this is by far the most friendly, fast and to the point support I ever had. Love you guys! <3 Keep up the good job!
Author response
Great thanks for writing such a wonderful review! We are more than happy to see that you enjoyed Nels theme and our services. We'll keep going the same way!
Best Theme in the World --> Everything works marvelous
Best Customer Support --> Everything clarified after max 1 day
5 Stars for you and your team
Thanks a lot!
Author response
Thank you very much for pointing out your appreciation towards Nels Theme! It was our pleasure to help you and we're really excited to know you happy. You're welcome!
PikartHouse is a top-notch creative agency that has crafted a beautiful and functional design with its Nels e-commerce theme. Best of all, they have provided superior customer support, promptly addressing all of our issues and providing guidance to resolve problems. If we could give them a ten star rating, we would! Keep up the great work!
Author response
Huge thanks for writing such a detailed review! We are really excited about your wonderful words and appreciation. Our team is glad to know you happy: it was our pleasure to help you. We'll keep going same way!
Nice one!
Author response
Thank you for your kind words and appreciation!
This team is amazing. Always answering my emails in a proper and quickly way. When I find some kind of issues they always resolve them.
I am really happy with the team and also the theme which as a lot of features and options to change and adapt.
Thanks :-)
Author response
Great thanks for writing such a nice review! Our team appreciates it. We are really glad to know you happy. You're welcome!
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