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There are 3 things I would like to know:
1. How do I hide the feautred image in Amp?
2. How do I hide the Tags?
3. How to hide excerpts?
Thank you for using our theme.
We would love to help you, however, technical advice can be provided through our support forum only: https://www.themesindep.com/support/
Hi The Ad Block under the Carousel Top is not displayed correctly. The copy of the Ad Block extends into the Carousel content. Is there something I could do? Thanks!
Please repost your query in our support forum, including a link to your site, we would be happy to provide a solution for you. http://www.themesindep.com/support
Hi there, this is a PRE-SALE QUESTION. I currently using your Simplemag theme and I’m considering switching to Neomag. How compatible/ different are the 2 themes? What flexibility & functionalities will I be loosing? Do you have a try before your buy option for the new theme for your exisiting customers (eg: i have been using Simplemag for over 4 years and I’m currently paying for support). Thanks!
Thank you for using our theme!
Unfortunately, we have no backend demo at the moment. If it will help, we can send you screenshots with a description of the Theme Options via email. Please contact us, using the email form on our Profile page https://themeforest.net/user/themesindep and we will reply with the information.
hello. when is the new update? We have been waiting for months for new features…
We are currently working on the update and will be release soon.
I look forward to it! I think it’s a theme with a lot of potential and hopefully you’ll never stop supporting it.
Hello, first I would like to congratulate you for a very good job. For me it is the best envato template. Congratulations!!! I have a question. Is there any way to add custom content, image or html, or advertisement in Header – Left Content Thanks
Thank you for your feedback and we are glad you chose this theme for your site.
Please repost your query in our support forum, we would be happy to provide a solution for you. http://www.themesindep.com/support
Hello. When is a new update coming?
We are currently working on the new update, unfortunately, there is no exact release date.
Hi, impossible de publish a support ticket on your website, even with a valide licence, so please can you tell me on the home page and single.php how to hide the author name and link please ? best
Please have a look at this post and the third answer there to see if it helps: https://www.themesindep.com/support/forums/topic/duplicate-content/#post-56295
To open a new ticket, please click the “Add Support Topic” button located on the right sidebar. Then a new window will pop up. Click on Knowledge Base, then click on Plugins Conflicts, and on Create New Topic
Hi, before purchasing, can I check if i can install a custom font plug in to use my own woff font instead of google fonts?
Thank you for your interest in our theme. This option can be added on request via our free support service.
Hello in Theme Politik how can i make article 1,2,3 not rotate. Now when i refresh page is rotating Aricles. Thanks
HI I’m interested in buying this theme. I think in the website you mentioned a variety of Google Fonts available. I know that you spent time configuring some good-looking preset ones but I was wondering if there was a preset one where the main body text was a serif font? The type of writing I do matches well with a serif font vs a sans serif. Thanks!
Thank you for your interest in our theme.
The theme comes with an option that allows you to choose a font of your choice from the Google Fonts library for the heading and body text. You can select a serif or sans serif font depending on your preference.
Hi there, I am trying to access the support forum, but when I input my licence code, it is saying its not a valid licence. However, I’ve checked it several times, and I purchased the extended licence, but its not working. Can you advise please? The avator on the author line is showing up twice, and I need to remove it.
Thank you so much for being our customer.
It seems you have both of our themes, and you are currently registered for one of them, which’s called Simplemag theme.
Each theme has its own purchase code, so you would simply provide the purchase code of the second theme, called Neomag on its page here: https://www.themesindep.com/support/forums/forum/neomag/
and you will get access to the support forum.
Hi there, yes, I have downloaded the purchase code for NeoMag, but it is not working. When I try to input the code it comes up with an error message Purchase Code Not Valid. I am not using the purchase code for Simplemag. I am trying the purchase code for Neomag. I have today tried again on the link you’ve provided and it is the same error message. If you email me I can show you the screenshot showing you the purchase code and the error message.
Can you please send us your purchase code, using the contact form on our profile page on ThemeForest https://themeforest.net/user/themesindep and we will register you manually.
Pre-Purchase Question: Is it possible to choose a header from one layout, a body from another, and a footer from another?
Thank you for your interest in our theme.
Each of these areas can be configured independently of each other.
I’m using simplemag theme and I’m thinking of changing it. I like the neomag theme style. But I have a few questions:
1. I have seen that you use Kirki framework and not Redux. Will I have many complications with the migration?
2. Is the featured image in neomag now located under the title or has it disappeared?
3. Is it possible to put a featured video instead an image with a parallax effect in some post that loads itself, like this one http://en.travelepisodes.com/journey/yukon-grosser-fluss/?
4. Should I create a template, a custom post or could I use a plugin like smartslider https://smartslider3.com/fullpage-video-block/?
Thank you for your interest and for using our theme.
1. The themes are completely unrelated in terms of dependency on each other, so it would require to apply new settings, such as uploading logo, adjust typography, colors, etc.
2. Yes, the featured image is located under the title.
3. Unfortunately, there is no built-in option, that can allow you to have videos instead of featured images. This is only possible with customization, but there is no such feature by default.
4. Yes, it would require to use a custom template for that feature.
Please let us know if you need more information.
Pre buy question:
In neomag-business theme, when we scroll down in mobile view, the header part(title) disappear, so Is this a bug or we can show it by some settings. Please confirm.
In neomag-business theme, while we inspect element, we are getting this console error. Uncaught TypeError: Cannot read property ‘toUpperCase’ of undefined
So we have any proper solution for this?
Thank you for your interest in our theme. This is already fixed and will be released in the next update.
Okay.. so when your new version will be release? Any specific date?
We are currently working on the new update, but there is no exact release date.
Hi , I can’t access the support forum. When I input my licence code, it is saying its not a valid licence, although I was able to enter before and asked a question days ago. I sent an email with purchase code.
Answered by email. Thank you.
is there a guide to setup the homepage similar to your
Indie Magazine Demo. Thx
The theme comes with the option to import the contents of the live demos into your website. This will create dummy posts and configuration options. For more information, please refer to this article: https://www.themesindep.com/support/neomag/#demo-content
Thanks for the reply. What if im installing in an existing site with content
When you import the demo it’s going to import all of the demo content such as posts, pages, categories, images etc into your own installation. It won’t delete your current content and just add new.
In case you don’t want to import the demo content on your existing site, please make the following steps:
Navigate to Customizer → Homepage → Magazine.
1. Newest Posts – Blog 1
2. Latest Posts – Three Columns
3. Category Posts – Add New Category – Three Posts
4. Older Posts – Mosaic
Just what I needed, looks great in the testing server. Cn’t wait to modify it and go live.Thank you.
Thank you very much for choosing our theme. Glad to hear that you like it!
I currently use the SimpleMag (since almost the beginning of the theme) and I have literally thousands posts on the website. I am thinking of switching to NeoMag, but what’s the compatibility like between those two themes? Will I have to adjust things on each post manually or will the transition go smoothly and automatically?
The themes are completely unrelated in terms of dependency on each other, so it would require to apply new settings, such as uploading logo, adjust typography, colors, etc.
irstly, I would like to congratulate you on your Work, It looks great. We are a little cautious in purchasing the theme since its last update dates back to 10 December 2020. Is the theme still up to date, are there going to be future updates ?
Thank you for your interest in this theme. We are planning to keep the NeoMag project alive and keep developing it further.
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