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document url is not accessible，please update or fix it
Hello, the support link is not working neither the documentation link provided with the theme downloadable files. Also, child theme is not working
I would like to get a refund. what is the procedure to apply for refund?
Hi! A few months ago I bought the Nexio theme, for some reason it was discontinued but coincidentally it is identical to this theme. Please I need an update.
NEOO really needs an update from you guys. It doesn’t work properly anymore!
Needs updating does not work correctly !!!
PLEASE what happened to zonex theme ..why was it deleted like that and left us with no reply or email
Hello, is anyone here aware that the support site doesn’t work? The demo content (mainly images) don’t show up because they are hosted on the support site which is broken.
I am unable to submit a ticket so hoping that someone can help here.
The theme named zonex that I purchased is no longer compatible with woocommerce. They removed it as soon as I bought it. Do not buy themes from this team.
Hi a few years ago I bought your Ciloe wordpress theme I absolutely need an updated version. How can I do?
2 Months waiting for Support… Theme not Working Properly
I´m still waiting for your feedback on my previous question regarding the images on the of “You may also like” and “You may be interested in…” beside not showing correctly, when you click on the arrow for the next images on the “You may also Like” the images that slide are from “You may be interested in…”
You must review your support timing/team, whatever, because even liking your theme, the time you take to attend to support request is unacceptable.
Stay away – the theme doesn’t work properly and there is no support. I created my support ticket 7 days ago and still waiting for a response. There are many users complaining about the non existing support of this author.
Will we see an update for latest WP and Woo soon. Your template is getting old.
Yes, we will update in this week. Thanks!
hi i cant install plugin nd demo of website
and tech team not given proper support
It seems that you have deleted your page, we cannot access it. In addition, our supporter also answered you on the ticket. Please note, some widgets require Elementor Pro license. Please follow your ticket for the best support. Thanks!
I have created a support ticket for 2 months ago, you did not answer, it is not possible to download the demo content. The backend configuration is made according to your specs.
I apologize for your experience. I will ask the support team to check your case right now. Thank you for your patience!
Great theme! Can I somehow edit the single product pages with elementor?
We don’t support here, please open a ticket on our customer support system for fastest support! https://support.famithemes.com/submit-ticket/
Hi, I am interested in your elementor woocommerce theme. I was wondering if the NEOO theme has the same options as the LEBE theme. In the preview of the theme, I do not see some parts of the NEOO theme that are present in the LEBE theme. I took a screenshot of the parts in mobile view.
Hello can i use another language ?
is it possible to have more than 4 filters types? can I costumbre them for example to: countries, years, colors etc …
Why support doesn’t work we send ticket and write email but there is no answer from developer.
Please submit your requests in here: https://support.famithemes.com
Our support team will help you check and solve them.
We did that 2 times check your support page please, and ask your support team to do there job please
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