No support, I want my money back.

Warning: Creating default object from empty value in /www/wwwroot/pocketpussy.co.uk/wp-content/plugins/ziss/reduxframework/ReduxCore/inc/class.redux_filesystem.php on line 29

Report an error after importing the default content
Report an error after importing the default content
The layout of many pictures is also very strange
Don’t buy this theme

Not existing support. The provided plugins don't work properly. I submitted a ticket 6 days ago and I got no answer.