Discussion on Neosense - Multipurpose WordPress Theme

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95 comments found.

Hi!

My homepage slider does not work… Tried everyting. Can you help? www.beauceron-laduchesse.nl. I will private message you login

Kind regards,

Erik

Thanks! I’m from holland, it is evening here to. Please let me now tomorrow! ;) Good night!

Hi,

Is fixed. Please take a look on your site now .

Cheers Karolina

Thank you so much Karolina! Great theme. Have a nice day :)

It seems that the WOOCOMMERCE doesn’t work with this template. I have installed it and when I want to check my purchases in the account section, nothing happens. I can not check an order anymore…. Has anybody the same problem?

Let me some time to check this issue.

Kris

how do i change header on home page

Please send me more detailed info (URL and dashboard access if possible) on studio@dynamicpress.eu.

Generally on home page you have revslider in our demo but it can be static image too.

Kris

theme options are not affected , i have changed many settings but changes not appear !

Did you use one of predefined colors in Template Options -> General?

If yes please switch to “Default (as in admin panel)”.

https://www.dropbox.com/s/ln5uadc66xhb34d/Neosense-predefined-colors.jpg?dl=0

If this is not the point please send me URL and dashboard access on studio@dynamicpress.eu

Kris

Hello – I am running the neosense theme for wordpress. I have just purchased the stand alone revolution slider and installed it. I find that it does not work with the neosense theme. Are there any solutions?

Hi,

Revslider is bundled with Neosense theme by default and work with this theme withot problem.

Which versions of theme and plugins you use?

please send me dashboard access on studio@dynamicpress.ey I can check this.

Kris

I realize revslider came with Neosense but It was an old version. I purchased and updated revslider to the latest release – v5.0.4 as the standalone. It works great with other themes but not with neosense.

If you have upgrade WP to 4.3 :

1. Revslider should be at least 5.4.1

2. You must download latest version of Neosense 1.6 (there is latest version of Revslider 5.07 included) and upgrade theme. Previous versions of theme are not WP 4.3 compatible.

Kris

i posted a support ticket 5 days ago and yet no one is getting back to me with help

Hi,

Sorry for delay? but issue was more complicated. Occurs no always but only in specific situation (when slideshow is placed layout builder column and language is RTL) so we don’t detect it earlier (no one customer report us this issue).

We must wait for answer from third part script developers. They works no on weekend and answer we become yesterday. So we answer really ASAP.

We have fix it online ( BTW theme is upgraded to latest version 1.6) Please check your site now.

Once more sorry for delay. I hope you understand that in some cases the answer may require more time and revise its position expressed in the theme? review :).

Kris

Hi,

The db-toggle-main-menu doesn’t work!

Please help !

Greatings, Mark

Please send me on studio@dynamicpress.eu :

1. URL 2. Dashboard access

Kris

Hi, Is fixed.

From unknown for me reasons your file wp-content/themes /neosensenew/js/jquery.fitvid.js was empty.

This cause JS error and stop functioning of menu. I have restore this file and all seems to be OK :).

Merry Christmas :)

Kris

Hi is there another update coming soon?

DQueen

DQueen Purchased

Hi I would like to know if I can specify size of logo in desktop and mobile version – as if I make my logo a nice size for desktop in Branding Options (Theme logo image) it is too big when viewed on a smartphone. Please can you help? Thank you

Sorry for delay :(.

Some way I have miss this question.

It is not to do via Template Options.

Please send me dashboard access and mobile logo image dimension I check it and maybe fix online.

Kris

DynamicPress Support

DQueen

DQueen Purchased

Hi I have sent you two emails can you please respond? thanks

Hi, I saw this comment in a thread above. It applies to me too.

“theme options are not affected , i have changed many settings but changes not appear !”

What’s the fix for this?

Sorry but I don’t recive it :(.

I resent the email.

Hi,

This time received.

I will answer per email.

Kris

DynamicPress Support

DQueen

DQueen Purchased

Hi how do I hide the area “Mainbody” (in Chrome Developer Tools area is showing as section.dp-page-wrap.dp-page | 988×165

I do not have any posts on my website, and I do not wish to use this area at all – how do I remove this entire section please? (It is on every page, just above the Footer)

Hi,

I have emailed you few days ago. Please check junkbox.

I can’t login with sended credentials.

Please check it or send new.

Kris DynamicPress

DQueen

DQueen Purchased

Hi no nothing in my junk mail. I will email you again with login details

Is fixed.

Explanation send per email.

Kris

DynamicPress Support

DQueen

DQueen Purchased

Hi after receiving email to update to v1.8 I cannot save the Appearance page / General Style etc (it just keeps saying “Saving” and the icon spinning)

Hi,

Please send dashboard acess on support@dynamicpress.eu.

But seems that it is not theme problem but server settings was in the meantime changed. I’m 99% sure that your admin-ajax.php is not accessible.

But I check it.

DQueen

DQueen Purchased

thanks. in the meantime I have reinstalled theme v1.7

DQueen

DQueen Purchased

have already sent access to dashboard previously – as you said you would change desktop logo size – username is your email address as above

update file via envato plugin is not available :(

Maybe temporary problem with Envato API.

But you allways can download theme and install manually.

Kris

Using version 1.8 of the Neosense theme if I set the Products Page in WooCommerce I receive a blank page with a message “No Record Found”

As a debugging test I added the [Products] directive in a blank page, when I add a product via the “Add to Cart” button the product adds but I don’t see the “xxx Added to Basket” message nor a “View Cart”. If I go into the details of the product and add to cart I see the message (plus I see the previous accumulation of “add to carts” from the Products Page.

I posted this as a private ticket (#956967) under my paid support plan and understand an update to v1.8 of the theme is underway but have not had a response from over a month now, hence the attempt to get an answer here, we would really like to get the WooCommerce shop online for this site.

Hi,

Upgrade is already published . Please download version 1.9. Work fine with newest wookommerce and WP m4.7

Kris

DynamicPress Support

Thanks Kris, installed v1.9 and had the same problem but I found disabling Slider Revolution solved the issue. Can you tell me what functionality will be lost from the Neosense theme by leaving the slider disabled?

hey, can you make for us update from 1.8 to 1.9 when we paid extra?

hat nicht geklappt?

Es gibt ein kleines Problem. Ich schickte eine E-Mail mit einer Erklärung, was wir sonst noch brauchen und warum :).

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