38 comments found.
There is one last question I would like to ask before I purchase this theme. Can you tell me how often you add new demos?
Hi, currently we only maintain this theme and release important updates. No new demos are planned. Regards.
Does this theme also include shop and advertise templates?
Hi, No WooCommerce support at this moment. Regards.
Como desaparecer este tiempo de lectura ya lo desactive pero sigue apareciendo https://ibb.co/frcgczp
Hi, navigate to Customize -> Blog -> Post Meta and disable Show reading time – https://clip2net.com/s/4fWB66V Cheers.
Hi,
Navigate to Appearance -> Widgets and remove the Newsletter Popup widget. As of now, there are no Medium and Telegram socials, so we’ll add it in the next update. Regarding Read meter your link is not working, you can publish the error message here or provide working screenshot.
Cheers.
This is a text string from plugin Deo Elementor, you can translate it using Loco Translate plugin. Let me know if it helps.
Hi, I need to translate the theme but I couldn’t find the pot file with the theme zip
Hi, It is located in languages folder inside the theme folder. Let me know if you need other help.
Regards.
Are there any plans to improve the mobile score of this theme? ( https://developers.google.com/speed/pagespeed/insights/ )
Hi, in our tests we get 68 on mobile, in some cases it’s 77, which is not super bad -https://clip2net.com/s/4d9YTAZ I guess the biggest issue at this moment is render-blocking resources which can be treated with critical CSS plugins. On our demo we’re only using autoptimize. We’ll try find more ways to improve it in the future.
Hello, how do I add other social icons (TikTok and Kwai)?
Hi,
We’ll add filter in the next update so you can add your own socials. Stay tuned.
Cheers.
Hi,
We’ve added TikTok in the new update 1.7.4. However, to add Kwai you’ll have to do it manually since there is no icon Kwai in font-awesome.
Here is the documentation link of how to achieve it with SVG: https://demo.deothemes.com/wp_docs/neotech/index.html#social-profilesHope this helps. Regards.
Thanks. I updated and inserted TikTok, but it didn’t show up in the menus. What can it be?
Hi, try to clear your browser cache, or if you have any caching plugin you can purge the cache. Also, make sure that Deo Core plugin is updated.
Regards.
Hi! Is it possible to have a page to list all the authors? How?
Hi, You can try to use this plugin – https://wordpress.org/plugins/authors-list/
It generates shortcode which you can place on any page using Elementor shortcode widget.
Let me know if it helps.
Hi! I’ve installed the theme and import demo content. But I don’t have an author page as it shows on your demo. When I click on an author name, it shows me an 404. Could you help me with that?
Hi,
Could you send me your site URL? Also, we have a support forum – https://deothemes.ticksy.com/
Regards.
Hi! I’ve submited a ticket with site URL. It is #2813882
Hi, We answered your ticket, please check. Regards.
Hello, I would like to know if the DEO ELEMENTOR plugin is compatible with the new version of ELEMENTOR (3.2.3). Currently I get a compatibility alert in Wordpress, and I have Neotech theme installed. Thank you in advance for your response.
Hi,
The recent version of Deo Elementor (1.3.7) is compatible with Elementor 3.2 – https://clip2net.com/s/4bXYvkK
Let me know if have any questions.
Cheers.
Hi, Thanks for your answer. Currently my website has Deo Elementor version 1.3.4, and Neotech theme version is 1.7.0. I assume that I have to renew the support service to receive the new updates?
Hi, You should receive updates without renewal. Renewal is only for support. The easiest way to receive updates is to use Envato Market plugin that comes bundled with theme. Make sure that it’s installed and activated, then follow the steps to generate API Personal Token and after this you’ll receive updates automatically.
Check our docs also: https://demo.deothemes.com/wp_docs/neotech/index.html#theme-updateLet me know if it helps.
Thanks Deo Themes! I managed to update everything with your help. Have a nice day.
Glad your issue is resolved. You can rate our product if you enjoy it – https://themeforest.net/downloads
Thanks 
Hi i really can’t submit ticket, i did buy the neo themes wordpress, but can;t verified for submit ticket. Please help me, i have the problem with neo themes | wordpress. The recent news & latest post can’t work well, how to fix it ?
Hi,
I see the you have created a user in our support system. What is the issue with creating a ticket? Can you provide some additional info about error?
If you have any private info kindly post it in Ticksy, otherwise you can ask here.
Cheers.
Sorry, that purchase code is for a different Envato product.
The notification is like that, i just copy the codes at Purchase codes.
Kindly use Neotech purchase code to register account and submit ticket. Cheers.
Hi, already submit a ticket, i puchase order for Neo Themes | Wordpress and i choosing on ticket for Neo Themes “Neotech | HTML”. I put the code and submit, but they have notification Sorry, that purchase code is for a different Envato product.
I try to put the Purchase codes on my reguler licenses, please help me what the issue for this.
Thank’s
Hi,
From the list select Neotech WordPress, not HTML.
Cheers,
Hi,
Well today i can see Neotech Wordpress, before i can’t see that list btw.
Thank’s for the helping.
Great, looking forward to helping you. Regards.
Hay, i ‘ve seen the submit ticket page and the option for neotech wordpress on the submit ticket page still doesn’t appear. can you solve this problem?
Hi, Can you send some screenshots, so we can better understand the issue?
Regards.
how can i sent and share the screenshot? with email or what? in this comment cant’t put the image
Please use our support system. All the tickets are private so you share any data securely – https://deothemes.ticksy.com/
Hello, Before I’m purchase this beautiful template, is this supporting in Hebrew language? (Hebrew Reading from Right to left) if yes, I will need a plug in for that? (it will doesn’t damage the template?) Thanks!
Hi,
At this moment Neotech is not RTL ready, but we can add this in the future update.
Thanks.
Hello its possible to pay in order to fit this them for Hebrew language? Thanks
Hi,
Unfortunately we’re fully booked at this moment, but I have some developer who may be interested in this job. I’ll send you his email so you message him.
Let me know. Cheers.
Thanks for replay. i’ll be happy to get his email please.
Thank you!
Assaf
I just sent you email. Cheers.
hi how to disable this reading https://prnt.sc/ttqf8d
Simply deactivate Reading Meter plugin
hi how I can change width to 1200 or 1300px
Hi, kindly use our support system, so we can assist you faster – https://deothemes.ticksy.com/
great theme! but i can’t imports demos, can u help ?
Hi,
Let me know what is the issue with importing demos? Please use our support for private ticketing where you can send us your admin details – https://deothemes.ticksy.com/
Cheers.
The latest update to Deo Tabs Post on 19 June 2020 has broken the image centre and fill for each tab for me. Images now no longer fill the hero space, aligning images to the top left and leaving empty space around.
Hi,
Try to regenerate thumbnails with this plugin https://wordpress.org/plugins/regenerate-thumbnails/ After this reload browser with clear cache (ctrl+f5).
Let me know if it helps. Cheers.
Did that, but doesn’t seem to have had any impact. Images still don’t stretch to fill, like they did prior to the update. You can see a screenshot example here, with black bars below and to the right of the image (previously the image would stretch to fill (https://smartmaritimenetwork.com/example-image/)
From what I see your theme still loading old CSS and Sass files – https://clip2net.com/s/486E1yG It means that the theme is not properly updated.
Please refer to this guide to update your theme: https://demo.deothemes.com/wp_docs/neotech/index.html#theme-updateLet me know if it helps.
Hi, I had installed the updated theme previously but it had caused more issues with the layout (in the header, footer and Deo Post Grid), so I rolled back to the previous theme version and only updated the plugins. However, applying the theme update and then regenerating the thumbnails to the updated theme seems to have solved all of those issues – thank you! An easy quick fix with your help, appreciate it.
Glad your problem is resolved. Regards.
Hi, First of all good luck for sales, this is the best theme for tech blog, I just want you to help me out in displaying post views count in single post as post meta.
Hi,
Currently there is no easy way to implement this. It could only be achieved via child theme, if you override content-single.php template located in template-parts/post folder. If you’re not familiar with this process just refer to this article – https://themezee.com/docs/how-to-override-template-files/
Then add this code after category meta:
<li><span><?php esc_html_e( 'Views: ', 'neotech' ); ?></span>
<?php echo esc_html( get_post_meta( $post->ID, '_deo_post_views', true ) ); ?></li>
Cheers.
Thanks a lot, this works like charm.
Hi footer menus are not showing
I have elementor pro license. Can I use it?
Hello, Sure, you can use it. Just make sure it’s activated on a single domain. Cheers.
No question.
