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267 comments found.

Am I able to use my own custom logo on this theme?

Sure you can upload your logo image using Theme admin :)

Hi, I just bought your theme and have been learning to customize it. For some reason the button “Add new” next to the Gallery Images is not working. I figured a work around by adding the photos from Media tab but still would like a fix. Thank you.

There are javascript conflicts between theme’s script and plugin’s script. Try to disable all plugins

Looks great! Awesome.

Great theme, but have a couple glitches I need help with.

1. In Theme Settings, when I try to Upload my logo, the screen just goes gray ( I’ve tried several browsers and can’t get an upload box to appear. I also cannot type link address of image either.

2. The sliders are unavailable in Theme Settings Typography or Styling, etc ( Also tried several browsers and the same issue in each.

Is there a way to fix these issues? Really like the theme, but need fixing these problems.

There are javascript conflicts between theme’s script and plugin’s script. Try to disable all plugins

I tried to install my nero responsive theme, and I received the following message Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

What do I do?

Hi there,

I’m really interested in this theme, there are some questions before I decide to buy:

1. I want to use the design of portfolio page (2 columns one) to be my homepage, each image is displayed here is no longer an item of portfolio, but it represents to a subpage. For this purpose:

- Can I change the mouse-over effect on a thumbnail in portfolio? So that I can make it not look like a portfolio item anymore

- Can the sidebar on the left can be static, not be able to collapse/expand?

- Can the the page locate at center? (Right now it is the left)?


What if I request these? Can you do that & how much will it cost?

Really sorry, I’m really busy with my works and customer support so I have no time for freelance job.

If you’re interested in hiring a developer for building out this custom page template for you, we highly recommend to check out: Tweaky

Thanks for your info.

Hi I have used this theme for my site. I can not change the background colour of the main section to white from the original black. I’ve replaced the bg.jpg file in the correct folder and I have tied to change it in the admin section too. Could you help me to fix this.

AAlso the email form never delivers email to me.

Thanks in advance David

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That isn’t working

Fixed the footer. how I can move the logo higher and change the background color of the contact us page?

Sorry, it needs a custom modification. This type of customization is a bit more complex and is not covered under normal theme support.

If you’re interested in hiring a developer for building out this custom page template for you, we highly recommend to check out: Tweaky

Did you know about Firebug a Firefox plugin? It will help you inspect all CSS and HTML elements, really help if you do a lot customization

The main CSS file is /css/screen.css

Hi peerapong – The theme is really coming together. One question how did you create the ‘project details’ section in this example?

Yes because you have to add that content to portfolio content yourself.

Right, but how do you add the double black bar, 2-column style, etc..? Is that all shortcode?

Yes it’s columns shortcode and you can use “Shortcode Generator” to generate sample code.

I have a simple question…. Can i make a portfolio page (e.g portfolio fullwidth masonry) that shows a specific portfolio set? not all portfolio sets?

At least with some plugin, or some custom method… Or if this is not possible, can you tell me how can i add a link to a gallery image… to do the same work with galleries…

To use portfolio sets.

Once you assign portfolio to set. Go to appearance >menus. Then select which set you want to add to your menu items.

If you can’t see it, click on screen option (top right) and check on sets

Another question regarding the navigation. When i have a sub menu under a menu option EG Gallery > Client Area. When in ie10 and i mouse over from the side it doesn’t acknowledge the mouse it only highlights if i move the mouse vertically up or down. Is there a fix for this?


Me again. I am still waiting your response to my last question. But I have another head scratcher. I have some hyperlinks on this page They work absolutely fine on my pc and every computer i test them on however they will not work on a iphone. I have also tested on a andriod, they work on chrome but not on the inbuilt internet browser on the android. Any ideas?

Hello, i installed the theme and all is good, but for some questions:

The page is here:

1. how do i sort the portfolios. I changed the settings in theme settings: Gallery Images Sorting to other things, but it never changes?

2. The last photos on the right corner cannot be clicked. Where could i set that all the images are on the screen, as if user hidden navigation menu?

3. Where can i change “View photo” or “View Video” on portfolios?

4. Where can i change HOME to my language?: Also, where can i disable the right sharer tab?

Thank you for help

1. Please use this plugin.

2. Thanks for reporting. I will look for the solution.

3. You need an application name “PoEdit” and you can download it for FREE here

Once you download and install it. Open file /languages/en_US.po with PoEdit then translate it to yours. You will need to upload all files in /languages folder to your server once you finished translate.

4. You can edit /lib/custom.lib.php to translate. Also you can disable social share option using Theme Setting > Gallery Portfolio

Thank you for your help, please let me know when you find solutions for number two :) This is the main problem on my site…

Hi, i’m not abble to reduce the images’s size on the home page, any advice?

Hi, Does this theme supports RTL? If not how hard would it be to implement it?

Thank you for interesting.

I am no expert on RTL but I think you have to edit theme CSS code to change that.

Pete, I just reached out to you on twitter (@_mchristensen) then saw to post here.

I’m building a site with your awesome theme but am having trouble with self-hosted videos.

It seems like only the first video in a portfolio set will play. Any other ones added bring up a white box where the player should be that says “JW Player goes here”.

I know it’s no problem with the file, I’ve done tests and somehow the player just isn’t loading. To my knowledge I did not modify any theme files and have even tried replacing with a fresh copy the ones related to the player.

Thanks for your help!

How do I send that to you privately, and what exact FTP information do you need?

Please send it using my profile form mail.

Thanks, I just sent it to you.

good night, install the themes in my domain and shows me the following error

Warning: getimagesize() [function.getimagesize]: URL file-access is disabled in the server configuration in /home/complotc/public_html/wp-content/themes/nero/header.php on line 161

Warning: getimagesize(http://...@2x.png) [function.getimagesize]: failed to open stream: no suitable wrapper could be found in /home/complotc/public_html/wp-content/themes/nero/header.php on line 161

Please contact your webhost and ask them to enable file-access using getimagesize function.

Hi Peerapong, I am actually using Anan Theme and wouldlike to update my website with Nero. But I don’t want a homepage with linked thumbnails. So is it possible with Nero to have a fullscreen galery as in Anan’s frontpage ? Thanks in advance. Best regards.

Thank you for purchasing.

Yes you can do that using Theme admin :)

Hi, my website its sending anything to me email (not working) I have checked the manual and there is no information regarding the setup of the email services. Can you please send me more information how the emails are sent through the theme. That´s my email:


There are javascript conflicts between theme’s script and plugin’s script. Try to disable all plugins.

Hi, I would like to set the menu on the homepage closed, how can I do? thanks

Sorry It doesn’t support that. I will consider to add it into the future if there are many requests from customers.

Hello, i tried to upload the logo using the same dimension as default logo but it seems overlapping. What should I do?

Here is my site.

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