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Hello there… I’m using your Netstudio theme, Version: 3.1.0. (Awesome theme by the way – 5 Stars)
I use Yoast’s SEO plugin as I need more functionality with my SEO options. However the theme SEO seems to be creating index issues and overwriting/blocking my Yoast settings.
Can you tell me how I can disable the SEO theme options, so it only uses the yoast’s plugin data?
Many thanks in advance
Please sign up at our support center (http://webnus.ticksy.com) and submit a new ticket. Include all the details about the issue, your site URL and version of Theme. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
1. Is your theme comparable with WP 4.3?
2. Are you still supporting this theme?
There is a virus threat going on with WordPress, please take a look. Is coming from the theme.
3. Could you please see the threat and see if the new version theme can git rid off?
Hello,We do support the theme, but we have not released compatible version with WordPress 4.3 yet. Please wait till that time and use proper version of WordPress which is compatible with the theme. And also send your technical questions to our forum center via https://webnus.ticksy.com/
is the theme will be ready for new WP version 4.3.1. ?
Please let me know
Yes, we’re working on it and it’ll release soon.
Is there a way to be notified via email of when you guys update the theme each time?
I am looking forward to seeing a 4.3.1 compatible version and hopefully the latest of VC.
Hello, We are working on WP 4.3 and latest version of VC , and it will release as soon as possible.
i received a email from ENVATO about a security issue with a plugin in this theme – and to update my theme with your latest. i am using CHILD theme, so i just updated the MAIN theme, is this correct? because when i activate my CHILD theme, and go to plugins still shows the outdated WP BAKERY VISUAL COMPOSER plugin as the old one Version 4.1.3 when its suppose to be 4,74..which has the security issue. please advise.
Hi,In your WordPress admin panel deactivate plugins one by one and then delete them. Then re-install them via Appearance> Install Plugins and finally activate them. This process will provide latest available version of each plugin.
I am seeing the same as bigbody300 reports above. I have updated to NetStudio 3.3.0 but it shows that Visual Composer is still at 4.1.3.
Thanks. That worked!
I removed the plugin, but i cannot find the plugin in the wordpress marketplace? “WPBakery Visual Composer” – now my site isnt working because i deleted the plugin please help
Hi,Please create a support ticket at http://webnus.ticksy.com/
Hello, just wondering if the Net Studio theme has the ability to change the rows and columns in the portfolio gallery under Home>Home 4- Portfolio. On the demo its currently 3 thumbnails wide. Could you do 4,5,6 wide?
Hello,Unfortunately this feature is not available by Netstudio theme it can be done by small code modification. You can request it after purchasing the theme via: webnus.ticksy.com
Is is possible to disable SEO, so I can use Yoast plugin, without having duplicate in the <title> tag? I know how to rewrite the <title> tag in the header, but it will be overwritten each time I update the theme. Thanks.
Hi, Thanks for your quick reply.
If I do raise a ticket, are you going to explain how I can disable SEO or are you just going to explain how to remove the lines from header.php, which I already know how to do?
We reply all answers precisely, please follow your answer via support forum.
Any ETA on WP 4.4.1 Compatibility and adding VC 4.9.2 on next update??
PS Lovin your theme still!
Hello,WordPress 4.4 update for the theme will release next 3 month and unfortunately it is not possible before that time.
OH WOW! Right… no worries then. Thanks for that. Best wishes in sorting it out.
Hello, I updated the theme and the revolution slider wont get activated, please see the screenshot and let me know what should i do. Thank you. EWS – https://gyazo.com/84e1362489f878a7297531f79aaeb722
I uninstall the plugin many times and install it again and still the same issue. I can’t get rev slider to work. See the screenshot https://gyazo.com/a0edaa54608cb9a7c1cb14ea9bd5a359
Please let me know
Please sign up at our support center http://webnus.ticksy.com and submit a new ticket. Include all the details about the issue and your site URL. Our support team will check it out and let you know.
How to change featured image size?
Hi, Latest version under “Updates” shows as v5.4.3. Think this should be v3.4.3.
Yes, you are right. There was a typing mistake which is modified.
Is there any way to disable parallax and css animations for mobile devices?
Thanks, been enjoying this theme for years!
This feature is not availale in the theme at the moment.
Updated the theme, but VC did not update. What gives, man?!
This process will provide latest available version of each plugin.
Hi please check this PHP error in the theme. I am using the latest version by the way. PHP Fatal error: Uncaught Error: Call to a member function webnus_blog_template() on null in /home/xxx/public_html/wp-content/themes/netstudio-wp/index.php:19
I still like this theme, but the iconbox.php file needs to be updated so the iconbox and the headline are clickable – it’s silly not to have the largest part not be clickable. I’ve patched the file myself, but a child theme still doesn’t allow it to work since it’s in inc/shortcodes/, so I have to remember to overwrite the file after each update. Please fix on your end? I’m happy to send you the simple edits to make them clickable like the read more text, no UI changes needed.
Hi ThereTo edit shortcodes, and using child theme, you need to have a good knowledge of PHP and put in the file functions.php and edit it. By replacing the file and folder in child theme, it is not possible to edit. Because WordPress doesn’t let internal folders to do it.
Kindly note that your support period is over, please extend your support and then come to our support center via https://webnus.ticksy.com/ our colleagues will answer to all your technical questions with pleasure.
Oh thanks, I’ve already made the modifications, I don’t need support. I was suggesting that you “fix” your theme so that the iconbox icon and headline are clickable, that is all. Many people would be thankful if the theme included this, it is not good to have those areas not clickable. I hope you take my suggestion. Thank you.
Thank you for your suggestion.
Hi Webnus… does the theme currently support WP version 4.8? and above?
Yes, Theme is compatible with WordPress 4.8
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