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Hi, will you update theme in the future?
We update all our themes periodically when we add some new functionality, improve to support new versions of WordPress or new popular plugins, and also update if we fix bugs.
At the moment, the theme is quite stable and relevant, and does not need to be updated.
But if you have any additional technical questions, then you can safely open a ticket via our ticket system at https://codesupply.co/support and our support agents will help you promptly.
How to disable zoom FX on image hover (grids)? Thank You!
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Hi, two quick questions before I buy this theme: Is it possible to deactivate the social share panel that shows up on the bottom of the screen when viewing a blog post on mobile devices? And is it possible to overwrite font settings using Google fonts? Thank you very much for your answer!
The Share buttons can be edited and disabled for all locations separately, including mobile location.
In the theme, you can choose any Google font, and you can also add your own custom fonts, in short, you can add any fonts.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
I’ve been using the theme for over a year now and I think it’s amazing! However, I decided to change the header style to large and found that the captions for featured images just don’t work. Could solve this bug.
I don’t need support. I found a way to put subtitles, but I pointed out a flaw in your theme that it would be interesting for you to correct in the next update of the theme.
I understand you, but if you write to technical support, they will answer you more accurately, if there is any possibility to add a caption, and what can be done.
Thank you for your attention, but my support has expired a long time ago and it is not worth renewing because of just one issue. Just wanted to help by pointing out a flaw in your theme.
By default, the theme does not display a caption, and it is not possible to enable it through the site settings, but our specialists will be able to help you and give you an alternative solution through the code, but this can only be done through the ticket system.
I am using this theme four months ago on my website https://wordlex.org/ . But I need a lot of author payout features in this theme, such that when the author logins to his account, he should see information related to his payment. And admin can pay his author through PayPal.
Please sir help me.
Thanks a lot for your purchase!
When will they create a dislike for VISUAL COMPOSER or ELEMENTOR?
i hate gutenberg
Please specify what you mean, what interests you more?
I don’t know how to use Gutenberg
I find it difficult to modify the design
I only know visual composer
wp backery or elementor
gutember i don’t know how to use it
OK, I understand you, we recommend using Gutenberg as our demos are based on it, the theme works fine with page builders WPBakery and Elementor, and you are free to use whichever editor you want.
Why is my license invalid? I can’t load demo content. I opened a support ticket and waiting for your reply.
Our agent has responded to your ticket and is waiting for your response.
ERROR: Too many failed login attempts. Please try again in 8 hours.
I am getting this error even though I entered my username and password correctly. You respond late to tickets and do not produce solutions. While replying to my last ticket, I created a wordpress user for you and forwarded the login information. Please solve my problem.
I want to buy your other products as well, but the problems scare me.
Support responds no later than 24 hours.
You were answered in the ticket, please pay attention to what our support agent wrote to you.
If your password on the ticket system does not suit you, then most likely that you entered the password incorrectly, and I advise you to reset and add another password, and you will be able to log in.
You can only activate the original theme, for all of our theme activation always works as it should, and the most common activation problem is due to customers changing the theme name or theme folder name, in this case the theme cannot be activated because the Envato support rules are violated .
As you said, I made the theme original. License issue resolved. Theme demo does not import. It actually brings the texts and the menu, but not like Networker. Please login with the username and password I created for you and fix the problem.
I would like to continue from the support center, but I can’t login, I don’t receive password reset email.
It is strange that password reset does not work for you, we will check.
They wrote to me that the access that you provided is no longer working.
We do support only through the ticket system, but since you cannot write in a ticket without knowing the password, please write an email to this mail firstname.lastname@example.org, we will help you reset your password and continue communication in the ticket system.
I reinstalled Wordpress and created a user for you. I have sent you the information via email. You can also refer to https://prnt.sc/2uM3CTk3fwH3 for the password reset page.
Thank you, our support agent will answer your mail.
Hi,.. please deactivate my license. couldn’t reach the item support thx
I’ve just de-activated the license on your old domain. Please go to Appearance > Theme License and click on the “Check Again” button.
In order for you to write to technical support and have professional technical support, it is recommended to renew the license.
Thanks for being our customer.
I want refund ASAP.
I already raised refund request and also created ticket for the same.
If you have already opened a refund request, and described the specific reason why you want a refund, then please wait for a response from our manager.
It is a pity that you want to abandon this Theme, it is one of the best themes from ThemeForest in its category.
i already opened a refund request from themeforest, your support staff and on email as well.
Can you please tell me ETA?
After buying for $69 you now said you are taking part.
I recently purchased your theme. I installed it correctly but I cannot activate the license, it gives an error and it won’t accept my purchase code.
I can’t access your support site or documentation either, it seems to be down, I get a “gateway time-out error”.
Please get back to me as soon as possible. Thanks in advance.
Thanks for letting us know. Please accept our apologies for the inconvenience and try again.
Hi. I bought the theme just 1 year ago. Now I wanted to reinstall it. But that is impossible cause “theme is missing Style.css sheet”. I think this is not “support” question. This should just work. I hope you can help. Thank you
It’s a common issue and there’s an easy fix for it.
In wordpress 6, it stopped showing comment sections?
Hi how do I reset my license?
Hi, how do you create only custom specific posts on the front page catered for example; trending posts, curated posts, tech news, hand-picked, featured guides etc because they all show the same posts.
In the Query settings of the block of posts, you can filter posts by different criteria.
Thank you, I found it, I’m just having issue with the query query setting in group posts, it repeats across multiple rows. There is a message that says: This post block is located inside the “Group” block with enabled global Query settings. Please, change these settings in the parent “Group” block.
Please open a ticket at https://codesupply.co/support and our support agents will help you set up whatever you need.
Hi, i cannot connect faceook and instagram business account. Is there any solution for this?
Tell me how many sites I can use this theme.
The theme can be installed and used on an unlimited number of sites. The main thing to consider is that in order for all the premium features of the theme to be available, you need to use a separate license for each site.
You can find more detailed information about licenses on the official documentation.
In fact, thought that I would be able to use 3 website once I bought them
According to the terms of the ThemeForest license, you can use one license per site.
If you need to use the theme on three sites, then you need to buy a license for each site separately, and note that this applies to all themes and plugins on the ThemeForest.
Hi codesupplyco, do you have example of singe page for this themes. Thanks
You can check out the theme pages on the demo site.
Just wanted to know, whether this theme support Google AMP? Can I use standard or transitional mode?
Yes, the theme support AMP plugin in Reader mode.
Please let me know if you have other questions.
After updating the theme I noticed a serious error loading the featured images. Can you help?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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Price is in US dollars and excludes tax
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