Web Themes & Templates

Support for NewArt - Stylish Art & Portfolio Theme

Vergo

Vergo supports this item

Supported

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

I’m getting “Broken theme and/or stylesheet is missing” error when I’m trying to install theme.

You are trying to install whole theme package. You need to unzip downloaded package first and install just newart.zip file.

I can’t find documentation and/or videos.

From http://themeforest.net/downloads download ‘All files & Documentation’ .zip file. In this (downloaded) zip file is documentation folder. Unzip ‘documentation’ folder and open index.html

Video tutorials are embedded to the documentation file.

style-mobile.css file is not loaded in child theme.

Into child theme folder put style-mobile.css file and add following line into:

@import url(”../newart/style-mobile.css”);

style-mobile.css from parent theme will be imported; and if you want to edit (responsive) style, it isn’t necessary to edit parents style-mobile.css

How to update theme?

- From http://themeforest.net/downloads download theme package.

- Unzip package (twice) = get main theme folder ‘newart’ .

- via FTP go to theme folder (“YOUR_HOSTING_ROOT/YOUR_SUBDIRECTORY/wp-content/themes/”)

- rename actual theme name to e.g. newart_backup

- Drag and drop new (downloaded) theme folder ‘newart’ into theme directory: “YOUR_HOSTING_ROOT/YOUR_SUBDIRECTORY/wp-content/themes/”

- do nothing with website until upload is done.

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Contact the author

This author provides limited support for this item through email contact form.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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